Easy ordering to exact ring size. Dispatched in USA within a day but took over 4 weeks to deliver in Australia without any updates . Tracking number said ‘not found’ via the US courier.. so I was g... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I ordered a ring from here in Scotland. From the initial order, until delivery, took around a week. I was kept updated throughout, from both AOD and FedEx. When my ring arrived, it didn't disappoint.... Se mer
Really pleased with my opal ring 💍😍 Before ordering, I checked it could be resized and got a reply the same day. From ordering, resize adjustment, to delivery in UK took just over a week. Very i... Se mer
Awful customer service. I had previously reviewed them highly, but that was years ago. I recently tried to make a purchase, everything processed, and I got a confirmation on my purchase. The next d... Se mer
Företagsinformation
Kontaktuppgifter
3,9
Bra
25 omdömen
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Repeat customer
Repeat customer, we keep adding to our Opal Jewellery collection. Amazing customer service, responded within 24 hours and my order was received in 2 days! The Opal Ring and matching Opal bracelet was beautiful. The pictures and video on the website were exactly as described. I am a repeat customer and highly recommend Australian Opal Direct!!
20 februari 2024
Omdöme utan inbjudan
Awful customer service
Awful customer service. I had previously reviewed them highly, but that was years ago. I recently tried to make a purchase, everything processed, and I got a confirmation on my purchase. The next day I got an email that said they had put the wrong price on the item I ordered so they were cancelling the order. I asked for clarification and then crickets..... didn't even get an apology or offer to ship something different. Never heard from them again. Horrible experience. Avoid.
27 november 2023
Omdöme utan inbjudan
I received my inlaid 14k Gold pendant…on 07/18/2023
I received my inlaid 14k Gold pendant today. It's heavy, beautiful and matches my ring exactly. I love it and you get what you pay for I don't know what the other people purchased but what we bought was solid.
18 juli 2023
Omdöme utan inbjudan
Thin 'veneer' for the price of a solid opal
I received a custom made black opal pendant in March 2021 (posted from California not Australia) and by Christmas that year I had about 1/3rd left of what was, in effect, just a very thin coat of 'opal' over a resin base. I showed it to a gemologist in London who appraised it and estimated that if perfect the pendant would retail at about 1/5th of what I was charged. Apparently - accordingly to AOD - the pendant must have been dropped or hit hard. As it had been around my neck since the day it arrived, I can say that neither of those happened. To be fair the company has offered to replace it for a bargain price - i.e. the full retail price my gemologist thought mine was originally worth! I shall not be taking them up on this nor dealing with them ever again and I would advise everyone else not to either. Avoid at all costs.
19 januari 2022
Omdöme utan inbjudan
Really pleased with my opal ring 💍😍
Really pleased with my opal ring 💍😍
Before ordering, I checked it could be resized and got a reply the same day. From ordering, resize adjustment, to delivery in UK took just over a week. Very impressive! I received order and delivery updates via email.
The ring itself is beautiful. You can tell it is genuine opal from the way the colour changes in different light. It also came with a certificate of authenticity. I've since received an email about how to care for the stones.
Overall I'd highly recommend this company.
I watch opal hunters on TV and it's amazing to think the opal has been mined from one of those locations!
1 juni 2021
Omdöme utan inbjudan
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Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.