Austen & Blake - Leeds Omdömen 348

TrustScore 5 av 5

4,9

Commercial Street 4, LS1 6AL Leeds, England, GB


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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Excellent service from Will. He was really helpful during our apportionment and we’ve come away feeling so content knowing exactly what we would like and with a new knowledge and understanding. Wou... Se mer

Betygsatt 5 av 5 stjärnor

If you are looking for a jeweler that combines expert knowledge with genuine care, look no further. Amber helped me select an engagement ring and her support was invaluable. She was patient and prof... Se mer

Betygsatt 5 av 5 stjärnor

Wonder experience with Austen & Blake. Used them for the engagement ring, and then my partner and I returned to get our wedding rings. Went through the process with us explaining everything, we went... Se mer

Betygsatt 5 av 5 stjärnor

We came today to buy our wedding rings. We didn't make an appointment, but we’re greated wonderfully by Fergus, who was incredibly helpful and knowledgeable. The service is impeccable, and you don... Se mer

Företaget har svarat


Företagsinformation

  1. Smyckesbutik
  2. Butik för modeaccessoarer
  3. Juvelerare
  4. Smyckesdesigner
  5. Smyckestillverkare

Skrivet av företaget

Find Us Austen & Blake Leeds should be your first stop for engagement rings, wedding rings, and custom jewellery when you’re in the city. Find us in our beautiful store on Commercial Street, an 18th century pedestrianised road overflowing with charm, high-end jewellery shops, and plays host to The Leeds Library. Visit our sleek and modern jewellery shop in Leeds where our experts are at hand in a no-pressure environment, offering customisable designs and personalised service, allowing you to find or create the design of your dreams.


Kontaktuppgifter

  • Commercial Street 4, LS1 6AL, Leeds, England, Storbritannien

  • 0113 333 9076

4,9

Utmärkt

TrustScore 5 av 5

348 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 83 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Thank you so much Nikki!

Thank you so much Nikki for such a good experience - we felt listened to and at ease and had an all round great experience - truly we couldn’t have asked for more. Thank you so much :)

18 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great experience and great value for…

Great experience and great value for money

8 april 2026
Logotyp för Austen & Blake - Leeds

Svar från Austen & Blake - Leeds

Dear Jill,

Thank you for taking the time to review your experience with us, we appreciate your kind words.

We are also really pleased to hear you are satisfied with both your order and the service from our Leeds team!

Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.



Kindest regards,



Austen & Blake Customer Service

Betygsatt 4 av 5 stjärnor

Great Service!

Gabrielle was attentive and listened to us to help understand our needs & wanted during our consultation. She explained the various difference and nuances to us and certainly aided our knowledge. Would highly recommend!

14 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Amazing Service

Amazing Service - Katy was very friendly, approachable and knowledgeable. Excellent customer service! We ordered an engagement ring and Katy helped us through the specs with amazing discounts vs other jewelers.

10 januari 2026
Omdöme utan inbjudan
Logotyp för Austen & Blake - Leeds

Svar från Austen & Blake - Leeds

Dear Elliot,

Thank you for taking the time to review your experience with us, we appreciate your kind words.

We are also really pleased to hear you are satisfied with both your order and the service from our Leeds team, especially Katy!

Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.



Kindest regards,



Austen & Blake Customer Service

Betygsatt 5 av 5 stjärnor

Outstanding service

Outstanding service, Fergus was absolutely brilliant. Highly recommend

15 september 2025
Omdöme utan inbjudan
Logotyp för Austen & Blake - Leeds

Svar från Austen & Blake - Leeds

Dear Charlie,

Thank you for taking the time to review your experience with us, we appreciate your kind words.

We are also really pleased to hear you are satisfied with both your order and the service from our Leeds team, especially Fergus!

Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.



Kindest regards,



Austen & Blake Customer Service

Betygsatt 5 av 5 stjärnor

I had a great experience with Austen &…

I had a great experience with Austen & Blake Leeds while choosing an engagement ring. Charlotte was incredibly helpful, knowledgeable and patient, taking the time to walk me through all the different options and making the whole process feel easy and enjoyable. Thanks to her support, I felt confident in my decision. Highly recommend!

12 april 2026
Omdöme utan inbjudan
Logotyp för Austen & Blake - Leeds

Svar från Austen & Blake - Leeds

Dear Jamie,

Thank you for taking the time to review your experience with us, we appreciate your kind words.

We are also really pleased to hear you are satisfied with both your order and the service from our Leeds team, especially Charlotte!

Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.



Kindest regards,



Austen & Blake Customer Service

Betygsatt 5 av 5 stjärnor

Great staff in Leeds

Great staff in Leeds.
Helped us greatly with a few issues and the new order came within a week!
Thankyou!

7 april 2026
Logotyp för Austen & Blake - Leeds

Svar från Austen & Blake - Leeds

Dear Valued Customer,

Thank you for taking the time to review your experience with us, we appreciate your kind words.

We are also really pleased to hear you are satisfied with both your order and the service from our Leeds team!

Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.



Kindest regards,



Austen & Blake Customer Service

Betygsatt 5 av 5 stjärnor

Friendly, professional staff

The staff were friendly, knowledgeable, and took the time to help me find exactly what I was looking for.

1 april 2026
Omdöme utan inbjudan
Logotyp för Austen & Blake - Leeds

Svar från Austen & Blake - Leeds

Dear Kris,

Thank you for taking the time to review your experience with us, we appreciate your kind words.

We are also really pleased to hear you are satisfied with both your order and the service from our Leeds team!

Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.



Kindest regards,



Austen & Blake Customer Service

Betygsatt 5 av 5 stjärnor

Wedding bands

Fergus looked after us really well. He allowed us to browse the range at our own pace without any pushy sales techniques. A really lovely experience choosing wedding bands

13 april 2026
Omdöme utan inbjudan
Logotyp för Austen & Blake - Leeds

Svar från Austen & Blake - Leeds

Dear Chloe,

Thank you for taking the time to review your experience with us, we appreciate your kind words.

We are also really pleased to hear you are satisfied with both your order and the service from our Leeds team especially Fergus!

Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.



Kindest regards,



Austen & Blake Customer Service

Betygsatt 5 av 5 stjärnor

Appointment for wedding rings

Appointment with Fergus for wedding rings. Great experience, relaxed and very helpful in finding the right bands for us.

12 april 2026
Omdöme utan inbjudan
Logotyp för Austen & Blake - Leeds

Svar från Austen & Blake - Leeds

Dear David,

Thank you for taking the time to review your experience with us, we appreciate your kind words.

We are also really pleased to hear you are satisfied with both your order and the service from our Leeds team, especially Fergus!

Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.



Kindest regards,



Austen & Blake Customer Service

Betygsatt 5 av 5 stjärnor

Fergus gave us a great customer…

Fergus gave us a great customer experience and the attention to detail is second to none.

11 april 2026
Omdöme utan inbjudan
Logotyp för Austen & Blake - Leeds

Svar från Austen & Blake - Leeds

Dear Adeel,

Thank you for taking the time to review your experience with us, we appreciate your kind words.

We are also really pleased to hear you are satisfied with both your order and the service from our Leeds team, especially Fergus!

Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.



Kindest regards,



Austen & Blake Customer Service

Betygsatt 5 av 5 stjärnor

They made the whole process of getting…

They made the whole process of getting an engagement ring easy, they way informative and helpful,

We ended up going back for a wedding ring to match the engagement ring as they have a lot of choice and variation to make the ring feel unique to us

28 mars 2026
Logotyp för Austen & Blake - Leeds

Svar från Austen & Blake - Leeds

Dear Mike,

Thank you for taking the time to review your experience with us, we appreciate your kind words.

We are also really pleased to hear you are satisfied with both your order and the service from our Leeds team!

Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.



Kindest regards,



Austen & Blake Customer Service

Betygsatt 5 av 5 stjärnor

Great experience buying our wedding…

Great experience buying our wedding rings. Amber was very friendly and knowledgeable. Lots of choices offered to suit different budgets and very pleased with our purchases.

11 april 2026
Omdöme utan inbjudan
Logotyp för Austen & Blake - Leeds

Svar från Austen & Blake - Leeds

Dear Jill,

Thank you for taking the time to review your experience with us, we appreciate your kind words.

We are also really pleased to hear you are satisfied with both your order and the service from our Leeds team, especially Amber!

Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.



Kindest regards,



Austen & Blake Customer Service

Betygsatt 5 av 5 stjärnor

Fergus was really friendly and helpful…

Fergus was really friendly and helpful when we came in to try on wedding rings!
Thank you!

10 april 2026
Omdöme utan inbjudan
Logotyp för Austen & Blake - Leeds

Svar från Austen & Blake - Leeds

Dear Christy,

Thank you for taking the time to review your experience with us, we appreciate your kind words.

We are also really pleased to hear you are satisfied with both your order and the service from our Leeds team, especially Fergus!

Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.



Kindest regards,



Austen & Blake Customer Service

Betygsatt 5 av 5 stjärnor

Would highly recommend

Booked an appointment for our wedding bands and had a lovely experience with Katy. She made us feel really comfortable and relaxed and was very helpful. Would highly recommend this jewellers.

4 april 2026
Omdöme utan inbjudan
Logotyp för Austen & Blake - Leeds

Svar från Austen & Blake - Leeds

Dear Jess,

Thank you for taking the time to review your experience with us, we appreciate your kind words.

We are also really pleased to hear you are satisfied with both your order and the service from our Leeds team, especially Katy!

Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.



Kindest regards,



Austen & Blake Customer Service

Betygsatt 5 av 5 stjärnor

Kathryn made our visit very simple and…

Kathryn made our visit very simple and clear to make sure we got the products we wanted!

4 april 2026
Omdöme utan inbjudan
Logotyp för Austen & Blake - Leeds

Svar från Austen & Blake - Leeds

Dear Valued Customer,

Thank you for taking the time to review your experience with us, we appreciate your kind words.

We are also really pleased to hear you are satisfied with both your order and the service from our Leeds team, especially Kathryn!

Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.



Kindest regards,



Austen & Blake Customer Service

Betygsatt 5 av 5 stjärnor

Booked an appointment with my partner…

Booked an appointment with my partner to look at a specific wedding ring she liked. Fergus was really friendly and helped us look through several choices and made sure we had a good idea of what would work best.

Made the process really easy and we found exactly what we walked in for!

4 april 2026
Omdöme utan inbjudan
Logotyp för Austen & Blake - Leeds

Svar från Austen & Blake - Leeds

Dear Jack,

Thank you for taking the time to review your experience with us, we appreciate your kind words.

We are also really pleased to hear you are satisfied with both your order and the service from our Leeds team, especially Fergus!

Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.



Kindest regards,



Austen & Blake Customer Service

Betygsatt 5 av 5 stjärnor

I came in today to look at wedding…

I came in today to look at wedding rings, Fergus was very welcoming, showed us all the options for me and my partner. I was even offered the complimentary ring cleaning. Highly recommend ☺️

4 april 2026
Omdöme utan inbjudan
Logotyp för Austen & Blake - Leeds

Svar från Austen & Blake - Leeds

Dear Ruby,

Thank you for taking the time to review your experience with us, we appreciate your kind words.

We are also really pleased to hear you are satisfied with both your order and the service from our Leeds team, especially Fergus!

Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.



Kindest regards,



Austen & Blake Customer Service

Betygsatt 5 av 5 stjärnor

Fergus was amazing at helping us pick…

Fergus was amazing at helping us pick our wedding bands. Amazing service as per usual.

29 mars 2026
Omdöme utan inbjudan
Logotyp för Austen & Blake - Leeds

Svar från Austen & Blake - Leeds

Dear Zoya,

Thank you for taking the time to review your experience with us, we appreciate your kind words.

We are also really pleased to hear you are satisfied with both your order and the service from our Leeds team, especially Fergus!

Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.



Kindest regards,



Austen & Blake Customer Service

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