Wonderful khaki trench from Aurelie. Wore it into London yesterday and to the theatre – well cut, drapes beautifully and is a modern classic. Aurelie founder Lucy always encloses a handwritten note wh... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Aurelie clothing is a truly wonderful thing. I recently purchased two items (the Sofia cardigan and Marielle jumper in cream) and I am so impressed. The quality is flawless and the styles are very uni... Se mer
Företaget har svarat
I'm actually sorry to be writing this but I see others have had the same experience when trying to contact Aurelie. I've used before and been happy but this time I was sent the wrong size (their erro... Se mer
I bought this beautiful shirt on a whim, as I spotted it in the sale. As it was quite cheap, I was really pleasantly surprised at how well made it is - beautiful soft cotton and the sleeves are double... Se mer
Företagsinformation
Skrivet av företaget
Aurélie is the home of authentic, affordable and effortlessly chic French style. Each carefully curated piece is designed in and sourced from Paris.
Kontaktuppgifter
8 Glebe Road , HG20LZ, Harro, Storbritannien
- 07734365866
- hello@aurlie.co.uk
- aurelie.co.uk
4,3
Utmärkt
207 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Gorgeous clothes and amazing customer…
Gorgeous clothes and amazing customer service. Would recommend to all my friends. Thank you Aurelie!
29 mars 2022
Such a beautiful dress
Such a beautiful dress, I want it in every colour now! Had lots of compliments when wearing it. Thank you
28 mars 2022
Refreshing to receive a very persI also…
Refreshing to receive a very persI also service when returning an item. Excellent customer service!
23 mars 2022
I have an absolutely beautiful top and…
I have an absolutely beautiful top and a hand written thank you note is so special to receive. I will definitely order from Aurelie again
21 mars 2022
Lovely item and super rapid delivery
9 mars 2022
Svar från aurelie.co.uk
Thank you so much for your 5 star review, we are so thrilled that you are happy with your order and our service.
No goods and zero service
My package never arrived. The courier says it’s been delivered to a neighbour but they don’t have it and the picture the courier took of it left on a doorstep was clearly not my neighbours house. So you have my money, I have no goods and despite 3 emails so far, no one has responded or contacted me. Shocking lack of or zero service and support. No goods, out of pocket and no response or contact from this company.
5 mars 2022
Svar från aurelie.co.uk
Dear Clare, I am so sorry to read this message that the courier has not delivered your order to you. I will reach out to DPD asap to find out what has happened as I am very disappointed and cross to hear that they have delivered it to the wrong address. Please could you confirm which email address you have emailed as I have not received any emails from you and I have also checked the spam/junk mail and nothing, so I want to make sure that I don't have a technical problem with my email system. I am sincerely sorry that you have not yet received your order as yet, so will make sure to find your order with DPD or send you out a completely new blouse as soon as possible. I have your email address on file from your order, so I will send you an email follow up personally as well. Best wishes Lucy Robinson - Founder
Svar från aurelie.co.uk
Thank you so much for your 5 star review, we are so thrilled that you are happy with your blouse and our delivery service.
Svar från aurelie.co.uk
Delighted that you like for your sweater and thank you for your 5 star review
Easy to order and very quick delivery.
Easy to order and very quick delivery.
Jumper has lovely quality and great styling, timeless! - absolutely love it.
24 februari 2022
Svar från aurelie.co.uk
Thank you so much for your kind feedback and 5 star review
Svar från aurelie.co.uk
We are so glad to hear that you like your Aurélie pieces and thank you so much for your 5 star review.
Fantastic service from a beautiful brand
Fantastic service from Aurélie...Gorgeous collection, easy ordering and my parcel arrived super quickly. The personal service received was really special and I loved the small but perfectly formed Parisian collection that Lucy has put together. A true gem of a find!
6 februari 2022
Svar från aurelie.co.uk
Thank you so much for your 5 star review and kind feedback Louise.
Truly wonderful
Aurelie clothing is a truly wonderful thing. I recently purchased two items (the Sofia cardigan and Marielle jumper in cream) and I am so impressed. The quality is flawless and the styles are very unique (I have received so many compliments!). The fit is also very flattering and versatile — you can easily dress the pieces up or get cosy in them at home. I will definitely be purchasing more pieces and filling my wardrobe with Parisian chic ;) Thank you, Aurelie! Xx
3 februari 2022
Svar från aurelie.co.uk
So delighted that you like your Aurélie pieces and thank you so much for your kind, 5 star review.
Absolutely in love with every single…
Absolutely in love with every single piece from Aurelie! I got the Delacroix Cardigan and it’s a beauty! The quality is incredible! I’m so impressed! X
30 januari 2022
Great customer service and exceptional quality - HIGHLY RECOMMEND!
I bought the NEW Claudia white blouse and absolutely love it. I will definitely be buying from Lucy again. Her customer service was amazing. She was extremely responsive, friendly and helpful. Her products are gorgeous and of exceptional quality.
- Cheryl Catton
26 januari 2022
Svar från aurelie.co.uk
Thank you so much for your kind feedback Cheryl and I'm so happy that you are pleased with your blouse.
I absolutely love my cream shacket
I absolutely love my cream shacket, it fits so well, and is just what I was looking for but couldn’t find in other shops. The delivery was very fast!
23 januari 2022
Svar från aurelie.co.uk
So delighted that we were able to fulfill your shacket request. Thank you so much for your kind feedback and 5 star review.
I’m so happy to have found Aurelie!
I’m so happy to have found Aurelie, the clothes are beautiful quality and the cut is very good. The material is very soft and comfortable. I would highly recommend these clothes. I bought 3 blouses and a jumper. I will defiantly buy again. They also wash very well.
20 januari 2022
Svar från aurelie.co.uk
Thank you so much for your kind feedback and 5 star review Sally. It is always so great to bump into you around Harrogate, with you wearing your Aurélie pieces!
Lovely teal soft jumper
16 januari 2022
Svar från aurelie.co.uk
Thank you for your feedback and 5 star review
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.