Audika - Shrewsbury Omdömen 

Very pleasant conversations with all the details explained. Use of the computer screen to show my level of hearing problems. Alterations to my hearing aids are spot-on. Also, you have a charming receptionist.

Adrian and all the team have been very helpful after a bad experience with one of your leading competitors. Adrian tested my hearing thoroughly and explained what and why he was doing things, Ive now had my hearing aid for a few days and all is beginning to settle down well. Yes expensive but I think it will be worth it in the long run. Well done Audika.

I am very happy with the visit I had and thanks to Adrian

The story so far…….

In early July 26 went into the Shrewsbury store to explore what might be available, after 4 years of frustration with hearing aids supplied by a company more in line with legs and feet, rather than ears!

Week later, initial consultation, very different, very thorough and very professionally conducted. Trial aids provided for a walk around the town to hear the difference. What a difference! Returned to store, thorough explanation of order process, costs, aftercare, warranty etc. Order placed.

About 5 days later, phone call to say new aids in store and fitting appointment made in 2 or 3 days time.

Fitting appointment, and apologies from Aidan and Gemma as shopfitters arrived to complete re-brand. fitting went ahead, hearing and life restored.

Next visit, fortnight after fitting for any adjustments that may be needed. Adrian explored any issues and tweaked/ fixed with clear explanation, again professional throughout.

Back out into reception and Gemma as always, polite, courteous and knowledgable. By the time I’d made the 15 minute journey home, 12 month review appointment on email and in my calendar.

‘Audika’ , Shoplatch, Shrewsbury, has my full support and highest recommendation. Truly a professional organisation with staff to match.

I am truly grateful and know I will have your support in the years to come. Thank you so much, for giving me and my family a new lease of life.

It’s fair to say, ‘You have made an old man (and his family), very happy 👏👏👏👏’

I was made to feel at ease straight away, which made the whole experience much better.

Wonderful staff, so knowledgeable and informative.
Feel really well looked after

Being punctual and professional

Always a pleasure to see Adrian and his receptionist. Made to feel welcome and very professional and helpful.

The appointment was well informed and made me feel at ease .I will be back in the near future and will buy a set because or the way he conducted the appointment.

Excellent & very helpful service

There is always a warm reception from staff on entry to the premises. A drink isxalways offered. My appointment was friendly and informative with a full discussion of my hearing and hearing aids. Relevant and necessary improvements to my hearing aids discussed, explained and implemented.
The improvements to my hearing experience immediately apparent and appreciated. Always feel that I have a worthwhile experience at my appointments.

Audiologist ( Aidrian) extremely efficient, friendly and thorough. Explained in easy to understand terms results of the tests and ensured complete understanding. I have every confidence in trusting my hearing management to Aidrian and Hidden Hearing,

The generous time taken for the appointment, the patient explanation of the procedures and the value of the information collected and the over-riding sense of clinical professionalism that characterised the whole experience.

Efficient, extremely helpful and personalised guidance from Adrian in Shrewsbury

Very honest, and empathetic to my individual situation.

Adrian is very comprehensive and thorough.

Very helpful with my understanding and when asking questions got the answer straight out