I have been a customer of Audika/Hidden hearing for some time now and have always found the staff to be Exceptional at what they do.Wendy cleared my ears of excess wax recently and as usual did a... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Audika in Loughton (previously “Hidden Hearing” but staffed by the same audiologists, Sue and Nick ) continue to provide me with a high standard of service. On the recommendation of my GP, I’ve... Se mer
Nick was very kind and attentive in everything . 5 star customer service , told me everything I needed to know and adjusted my hearing aids to suit my needs . I would definitely recommend him to anyon... Se mer
Smart, welcoming and pleasant offices. Actual various hearing tests were useful and give the user a real sense of hearing improvement But the teal measure was the suggested price of the aids whic... Se mer
4,9
Utmärkt
261 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Customer service was up and beyond any…
Customer service was up and beyond any expectation, my mother has dementia and the understanding that was shown to her was exceptional.
2 februari 2024
Staff were very helpful and efficient.
31 januari 2024
Ear syringing
Hi. I had my ears syringed last week with Wendy. Would highly recommend Wendy was informative explained everything before she did it. Gave me a hearing test. It’s the second time I have been. Good efficient service
Would highly recommend
Allison
17 januari 2024
Omdöme utan inbjudan
Highly Recomended.
Great service
Ears are perfect now
Thank you
Wendy
Megan
Louisa
Customer service was exeptional.
Highly recomended.
24 januari 2024
Omdöme utan inbjudan
Microsuction appointment
I booked to have microsuction as my ears were very blocked. Wendy was absolutely lovely. She asked me lots of questions before we began and then explained the procedure in great detail before we started and also talked me through the process as she was doing it. She was so patient and gentle and took her time doing the job and didn’t rush us out when it was finished.
An absolutely lovely lady, friendly, calm and professional
6 december 2023
Omdöme utan inbjudan
Hidden Hearing Loughton
Wendy at Loughton is professional and friendly. She explained the procedure comprehensively and took extra care once she was aware of a recent ear procedure I’d had. My appointment went smoothly and I would not hesitate to return to Hidden Hearing again in the future.
21 november 2023
Omdöme utan inbjudan
Loughton Branch
Loughton Branch. I have had my hearing tested and had wax removed. Both people were most helpful and pleasant. made me feel relaxed.
21 november 2023
Omdöme utan inbjudan
Fantastic care and advice
Fantastic care and advice
I felt very welcome and looked after.
7 november 2023
Omdöme utan inbjudan
Definitely Recommend
A warm welcome and pleasant experience Wendy gave me lots of information and told me exactly what was going to happen as I was having micro suction.
Friendly yet professional.
I would definitely recommend
4 oktober 2023
Omdöme utan inbjudan
Best experience
I had the best experience at this place! All staff very helpful. Specifically, Wendy was so calming and explained the entire process throughout and made me feel so comfortable. Would highly recommend !
19 september 2023
Omdöme utan inbjudan
I First class would like to recommend this…
I would like to recommend this service.It was fast , painless and o saw the results on camera for my self !
Wendy and her trainee were polite and efficient!
Thanks again
23 augusti 2023
Omdöme utan inbjudan
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
They do not even bother to answer the…
They do not even bother to answer the phone or respond to voicemail.
Their service is terrible.
Post event note. Was called by very helpful customer services agent who promised to assist with complaint. I was quickly contacted by the branch who have sorted the issue.
Normal good service resumed!
23 augusti 2023
Omdöme utan inbjudan
Svar från Audika - Loughton
Hello, thank you for taking the time to leave your review and whilst we are sorry to see the 1 star, we appreciate the comments about your experience. We will be investigating this to see if there is a problem with our phone system that we are not aware of. Thank you for bringing this to our attention. If you would like to discuss this further, please feel free to contact our Customer Services Team on 0800 740 8796 or by emailing contact@hiddenhearing.co.uk and they will be happy to speak with you. Kind Regards Hidden Hearing 01622 775191 / 0800 740 8796 contact@hiddenhearing.co.uk
Excellent service and very pleasant experience
I had a great experience at Hidden Hearing. I went in for an ear was removal and was seen by Wendy who was incredibly thorough and made me feel at ease. I was also given a full hearing screening test which I wasn't expecting but was very pleased to have. I would be very happy to recommend this clinic and will definitely be booking here for my next wax removal.
8 augusti 2023
Omdöme utan inbjudan
Ear care service was very good
Ear care service was very good. Thanks.
26 juli 2023
Omdöme utan inbjudan
Great service.
Sam and Wendy were very thorough with their examinations and suction procedure. The clinic uses the best equipment to conduct hearing tests and ear wax suction.
12 juli 2023
Omdöme utan inbjudan
Debbie was a lovely person
Debbie was a lovely person, very caring and took time to explain everything.
Thank you.
5 juli 2023
Omdöme utan inbjudan
‘Sound as a bell”!
I was looked after by Wendy Green at the LOUGHTON, ESSEX branch who took great care throughout the procedure as I have been in pain and discomfort through a build up of wax in one ear. Surprisingly she solved the problem quickly. I was so delighted as I feared it was going to be a problem. She was very professional and I would highly recommend anyone to her
28 juni 2023
Omdöme utan inbjudan
Happy hearing!!🙃
Excellent service, very easy to talk to and a very pleasant ambiance. I would recommend Wendy to anyone suffering from hearing problems.
28 juni 2023
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.