Very personable assessor, working under not very good surroundings. Gloomy office and outside noise ftom construction. Quote way above expectations. Will not be following up. .
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Made at ease when attending, even though they couldn't carry out the procedure on one ear due to infection, was advised on what to do next and then to come back to finish the procedure off free of cha... Se mer
Hearing & aids were checked, before updating the aids. It was thorough but seamless. Good service greatly appreciated. Thank you.
Most grateful thanks to Tracy in Inverness sector of "Hidden Hearing" for her most proactive care and such comfort to me during the removal of wax from my ears .I was worried initially as I'd only e... Se mer
Made at ease when attending
Made at ease when attending, even though they couldn't carry out the procedure on one ear due to infection, was advised on what to do next and then to come back to finish the procedure off free of charge.
26 juni 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Very personable assessor
Very personable assessor, working under not very good surroundings. Gloomy office and outside noise ftom construction.
Quote way above expectations. Will not be following up. .
26 juni 2026
Svar från Audika - Inverness
Hello
Thank you for taking the time to leave you're review and we are very grateful for the 3 stars
We’re pleased that you found our Hearing Aid Audiologist personable, however we’re sorry to learn that the surroundings and external noise impacted your experience. We will certainly pass this feedback forward to our Day Centre Co-ordinators to review.
We also appreciate your comments regarding the quotation. Our pricing is all-inclusive, reflecting both the devices and the ongoing care and support we provide.
We pride ourselves on our world class aftercare service and believe that this is reflected in the prices we offer. We do also offer payment plans, if this is something you would like to explore please do contact us on the details provided below and we'd be more than happy to discuss this with you.
Kind regards,
Hidden Hearing Ltd
0800 740 8796 / 01622 775191
contact@hiddenhearing.co.uk
HIGHLY RECOMMEND
Hearing & aids were checked, before updating the aids. It was thorough but seamless. Good service greatly appreciated. Thank you.
5 juni 2026
Excellent Service and Customer Care From Bethany .. I'd Highly Recommend a Consultation and Hearing Test Here and It's Free ..👌🏻
Excellent Service and Customer Care
16 juni 2026
Really professional reassured me and…
Really professional reassured me and explained the procedures and everything about the procedures step-by-step. And removed all my ear wax.definitely recommend. Was really thorough. The service was excellent.
2 juni 2026
Excellent stuff
Excellent stuff. I went there as a 55yr old who had never had his ears done. I had to go back a second time(still on the £50 quoted), and Tracey managed to get the rest out quickly. Great service, lovely people, what more can you ask for!
28 maj 2026
Omdöme utan inbjudan
Helpful & thorough
20 maj 2026
Hidden hearing is professional and friendly
Received excellent care and advice from Tracy, ear care practitioner Inverness. She explained everything and was very friendly and reassuring.
18 maj 2026
Omdöme utan inbjudan
High standard of service as usual
High standard of service as usual.
Care and treatment by Tracy excellent.
14 maj 2026
Professionalism and patient care
This was my second visit to Hidden Hearing's Inverness branch and I was delighted to have Tracy again this year to treat my ears. She always puts clients at ease, ensuring their wellbeing, checking medical history and current medication and explaining wax removal procedure with kindness and sensitivity. I thoroughly recommend this company for its professionalism and patient care.
15 maj 2026
Good experience at last review
Good experience at last review, all made simple and understandable tests for hearing.
Appeared to be tests for most eventualities.
Tried latest new hearing aids - interesting, but no hard sell.
13 maj 2026
Being a customer for over ten years says it all
Usual efficient examination and relaxing atmosphere. Opportunity to try out the latest aid but with no pressure to purchase. Last but not least, a welcoming cup of coffee.
23 april 2026
Audiologist was extremely thorough in…
Audiologist was extremely thorough in all aspects of my examination and tests
Explaining all aspects during my appointment.
12 september 2025
Could hardly believe how my hearing…
Could hardly believe how my hearing aids were eve better when I came out,Great
27 mars 2026
Lovely welcome and put at your ease by…
Lovely welcome and put at your ease by having everything explained to me. Results also clear and concise. Highly recommend Bethany.
12 mars 2026
The representative was punctual
The representative was punctual, knew her product and conducted the hearing test with a full explanation of the process as we moved through the various stages. There was no hard sell or any form of pressure to make a decision there and then. All the details I need to decide on the way ahead were left with me.
11 februari 2026
I'm very upset with the service
I'm very upset with the service. Kevin at reception was very rude. The hearing aid was not good quality at all and very overpriced.
9 februari 2026
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.