My husband travelled from our home to Eastbourne forgetting to bring any new filters for his hearing aids. We called in to see Gaye at Hidden Hearing and she was extremely helpful in every way helpi... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
From the telephone call confirming the appointment, I was made to feel comfortable about what was going to happen and that I should have someone with me. On arrival at Hidden Hearing, we were made t... Se mer
We visit Hidden Hearing in Eastbourne regularly and receive nothing but the very best attention from Gay the receptionist and Ben the audiologist. The premises are always spotless and welcoming. It's... Se mer
They were very friendly and put me at ease straight away. It was the first time anyone has explained to me how my tinnitus happens. The hearing test is very thorough and each step was explained befo... Se mer
4,9
Utmärkt
130 omdömen
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Very friendly and helpful although…
Very friendly and helpful although could not achieve much as should have had wax removed before appointment. Now have to make another trip to Eastbourne for wax removal treatment.
8 april 2025
Svar från Audika - Eastbourne
Good afternoon, Mr Sparks,
Thank you for your 3-star review. We are pleased to hear that you found our service very friendly and helpful. Unfortunately, we are unable to proceed with a hearing test if there is wax present. We can see that you have another appointment booked and we look forward to seeing you again.
If we can help in the meantime, please contact our customer services team on 0800 7408 796 who will be happy to help.
Kind Regards
Customer Services
Hidden Hearing Ltd
Excellent care and attention with…
Excellent care and attention with massive patience which has resulted in effective hearing aids for me
8 april 2025
We saw Ben this week at Hidden Hearing…
We saw Ben this week at Hidden Hearing and he was most helpful and efficient. He is a real professional who explained everything to us as regards the Hearing Test and results. We can definitely recommend visiting Ben ,
Many thanks , Rowland and Christine
2 april 2025
Omdöme utan inbjudan
A good Hearing experience at home
I spoke to the lady in the office to make an appointment.I have limited mobility so I was surprised to learn that they do home visits. The lady was a very experienced dispenser came and gave me a test I was amazed when the aids were fitted to discover that I was completely deaf in one ear and limited hearing in the other.
She gave me a long time to fit
both aids and explained everything to me.
She advised the best ones for my lifestyle which were middle range
My experience was helpful and I will be grateful for all her continued help should I need it.
I shall recommend them to my friends. Thankyou
21 mars 2025
Excellent service all-round
Very helpful in slotting me in for a walk-in appointment. Ears cleared very efficiently. Overall very positive experience.
24 mars 2025
Omdöme utan inbjudan
PEOPLE CAN BE NICE
BECAUSE AS WE WERE 30 MINS LATE FOR MY APPOINTMENT I WAS STILL SEEN AND EVERYTHING EXPLAINED VERY CLEARLY.
14 mars 2025
Super 5***** Service!
I attended an appointment at Hidden Hearing in Eastbourne today to have micro-suction wax removal treatment to my ears. During the whole experience I felt comfortable and relaxed. Greeted by friendly and smiley receptionist Gaye on arrival was a great start!
Belinda, who is very professional, dealt with the ear wax removal. She explained everything in detail as she progressed through the treatment and I was made to feel completely at ease. "Hidden Hearing?" I would highly recommend them. Five-star service!!
14 mars 2025
Omdöme utan inbjudan
Svar från Audika - Eastbourne
This is such a lovely review for our team in the Eastbourne clinic - thank you so much.
The super 5 stars are very much appreciated and of course, if we can help you in the future, please do not hesitate to reach out.
Kind Regards,
Customer Services
0800 740 8796 / 01622 775191
contact@hiddenhearing.co.uk
My visit to hidden heating
It’s always nice to go for my appointment the receptionist and Ben are very friendly and helpful.
6 mars 2025
Always a great experience at The Hidden…
Always a great experience at The Hidden Hearing Company.
Thank you to the 2 brilliant professionals, Belinda & Gay who always manage to get my ears sorted without a long wait.
Excellent service.
6 mars 2025
Omdöme utan inbjudan
Great service and a reassuring examination
Plenty of communications before hand. Very reassuring examination and plans for future treatment.
4 mars 2025
Hidden Hearing is brilliant
Hidden Hearing is brilliant. After a few years of other private aids and the inability to give me the hearing I needed for teaching, I went to Hidden Hearing. For the past 10 years or so I have had bilateral aids that are superb. Ben, the professional, caring and most competent audiologist gives one all the time needed. Gaye in reception is wonderful too and will troubleshoot small problems with aids on the spot.
Beware cheaper chains that often have technicians rather than audiologists!
28 februari 2025
Omdöme utan inbjudan
The service was excellent and…
The service was excellent and everything was explained in simple terms that we could understand.
The staff were all very friendly and helpful. Thank you Hidden Hearing.
20 februari 2025
Omdöme utan inbjudan
Very helpful fitted me in on very short…
Very helpful fitted me in on very short notice.
Very happy with the treatment
Gaye the receptionist went out of her way to fit me in.
Belinda unblocked my ears very quickly.
Massive thank you
20 februari 2025
Omdöme utan inbjudan
Great service with Ben and Gaye in…
Great service with Ben and Gaye in Eastbourne.
Nothing is too much trouble whatever problems you are having , they are always polite and very welcoming.
I would recommend them for your hearing needs.
6 februari 2025
Omdöme utan inbjudan
Eastbourne Shop
My wife has recently been fitted with new hearing aids from the Eastbourne shop. The service provided was first class both Gate and Ben were very attentive and made the testing and fitting easy.
10 januari 2025
Omdöme utan inbjudan
Excellent customer service
Excellent customer service. Very friendly, focused and quick but clear service. Would recommend to anyone.
31 januari 2025
Omdöme utan inbjudan
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