Audika - Canterbury Stour Street Omdömen 

SF, audiologist for Hidden Hearing, has looked after my hearing since 2019. She is an expert audiologist for hearing aids and is skilled at recommending for particular needs. My own need is listening to classical music, which at times is very quiet and covers a vast range of sound frequencies. She found the right hearing aids for me. She also recommended getting a table microphone which has transformed my life in restaurants and pubs. My hearing has not deteriorated any further over the 6 years I’ve been with SF and Hidden Hearing.
SF is very accommodating when one needs help with ‘app updates’ or minor problems with hearing aids; extremely efficient if they need to be sent away for repair; honest if something is ‘not worth the money’. I recommend SF and Hidden Hearing unreservedly.

I had ear wax removed and the ear practitioner was really patient and explained the procedure clearly and answered all my questions. It was also helpful to have a hearing test. I would highly recommend Hidden Hearing for this.

Good and sympathetic advice from an experienced professional

Always a pleasure at the centre helpful and caring always a pleasure to go there so glad I went to them as they really care and they care for what ever problem you. Have they sort you out great service and care

I was met by Jessica who welcomed me into the clinic. She explained exactly what she was going to do. Showed me the photographs of my current position with both ears, both before and after.
I had a very successful wax removal and hearing check. I left feeling I had enjoyed a very professional visit with a positive outcome. I would have no problem in endorsing Hidden Hearing, and will return there when the need arrives.

I recently had an ear wax removal procedure carried out by Jessica.

Jess was very professional and explained each step perfectly.

I would definitely recommend Hidden Hearing to family and friends.

The audiologist solved a few problems that I had been experiencing with my hearing aids. This was done efficiently in a friendly, helpful manner.

Everything was handled with professionalism and in a thoughtful, friendly, manner.

Excellent as usual.
Sally is very kind understanding and explains everything to my elderly relatives.

Very thorough hearing check including an in depth explanation as to ears in general and my personal hearing issues. Good customer manner and did not feel prescribed to buy.

Friendly wecome, introduction to and explanation of the procedure gave me the confidence to feel safe.
Very good commication skills, verbal and non verbal.
So confident that I booked a future appointment.

Rachel and Ellie were freinlly professional and extremely efficient

I bought some hearing aids from Canterbury and was looked after by Alison Preston ,I must say her patience,knowledge and attitude was outstanding.
I would throughly recommend going to see Alison if your hearing is impaired.
Keep up the great work 👍

I knew I had some hearing loss but the worst problem was the tinnitus which made it very difficult to join in with conversations at the pub or gatherings. Booked a hearing test & saw Alison Preston at the Memorial Hospital in Sittingbourne. I explained everything to her, had the hearing test & then was fitted with demo hearing aids. I can't tell you how much of an improvement these have made to my hearing & there is an app on my phone where I can adjust them, very happy.

Friendly and professional service from Alison while having hearing test and hearing aids fitted. All my questions answered and time spent making sure the aids were fitted and working well. So glad I went to Hidden Hearing.

Visited the Canterbury branch where I had an appointment with Jess. She put me at ease and explained everything clearly and gave me lots of opportunity to ask questions. I didn’t feel rushed or pressured.

I had my first hearing aid several years ago. I don't have significant hearing loss, but the aid did not much improve the loss that I have and the discomfort and extraneous noise made me discontinue the use.
I visited Hidden Hearing a month ago on reading about the discount being offered. The advice from Alison Preston, together with personal adjustment of the newer type of aid has been successful. I can now use it continuously and, in time, am sure will enjoy greater benefit.

A very good service, thorough, quick and very efficient. Beautiful place too.