Audika - Aberdeen Omdömen 

I made an appointment to find out why I'm experiencing a persistent 'blocked ear' sensation and was eager to know why. Callum examined my ears with professional thoroughness, explaining each step and leading to a clear conclusion. I was greatly impressed by his professional expertise and delighted to walk out with a comprehensive summary of the outcome.
Exemplary care and reliable service

The audiologist came to my home and spent time explaining the procedure and checked several times if I was at ease and guided me through the hearing test. She listened to what I was saying and the results of the test verified my day-to-day experience .
She gave me confidence every way and that great aftercare would be a strong feature of the service!

Fantastic staff, superb explanations of what is happening and test results. Still not sure of equipment.

We had am extremely knowledgeable and patient consultant from hidden hearing come to help get the right equipment and have it properly set up. The difference in hearing was immediate and astonishing.

Had a great experience at hidden Hearing… professional and very friendly staff would highly recommend 👌👍

I would highly recommend Hidden Hearing. From my initial consultation with Donna Goldie I have been treated with professionalism, friendliness and nothing is to much trouble to get the best hearing possible, my transition from NHS hearing aids to the ones supplied from Hidden Hearing has made a massive difference to me. The aftercare is also first class.

Visited Hidden Hearing, Summer Street Aberdeen for a free Hearing test as I was experiencing some pulsating tinnitus.

Firstly, I was welcomed by the pleasant receptionist. Then directed through to meet Donna Goldie, Audiologist for my appt.

Donna was extremely thorough in her examination and the equipment used surpassed a previous test I had with a different company.

I came away from my appointment feeling listened too (excuse the pun!) and informed in what steps to take next.

I am extremely glad I took the time to make this audiology appointment. I cannot recommend this branch highly enough.

Very friendly staff who made it a pleasureable and fun experience while maintaining a professional, efficient and courteous atmosphere.

Professional knowledgeable friendly technician

Review went well but did not complete due to an ear infection, but the meeting was very constructive,

My experience was made easy and comfortable due to the approach of Carol Anne who dealt with everything in a caring manner. She explained everything so well from beginning to end of my hearing test and examination. The lady who removed the wax was gentle and explained everything also. It was an easy process and reassuring. I feel very blessed to have had such a positive experience. Also reassuring was the after care. I would recommend Hidden Hearing to anyone having issues with hearing loss. Thanks very much to those involved with my care.

My new hearing aid is so much better. Micheal who served me was very good and Helping me with all my
Quries There was some difficulty with my payment but l
Ended up paying by cheque
Thank you Mary Devine. 16/02/23

Staff are super friendly and professional. Everything was explained fully before procedures commenced. Very efficient service.

Excellent service with very professional and sensitive audiologist. With these hearing aids my hearing is restored, without them I hear nothing! Many thanks.

The consultation was tailored to and met my exact needs, and the audiologist (Donna) is very knowledgeable, taking the time to explain everything in detail.

My husband got a hearing aid from you last year can't use as it screams all the time .someone was supposed to be coming months ago never arrived. I rang up and they said she was on maternity leave so why didn't someone else come they want to your money but no after service. The person I spoke to on the phone said she would sort it nothing has happened.it is appalling after all the money he paid. It was the Nottingham branch seems like they don't know what they are doing.

Carol-Anne Home who was my consultant was very well informed, shared information very clearly in a very professional manner.
She was willing to spend time ensuring fitting was appropriate.

I needed my hearing aids adjusted. Donna was so professional and made me aware just how many programmes were available. I left there feeling much more educated about the product

Visited today with Calum for annual checkup. Appointment on time and impressed that he gave me a full hearing test to enable him to compare results with previous time. He is very experienced at his job and explained everything thoroughly to me, as we proceeded through all the aspects of the test. I felt well looked after by Hidden Hearing today, so many thanks to Calum for that….

Thorough and friendly and informative experience-very personalised also04/10