Audienceg Omdömen 71

Terrible company, firstly they hid their name when order placed, so under the impression that a different company was involved. Goods when they eventually arrived were not too bad, although not as advertised. Delivery appalling as package was just dumped in my garden, even though small enough to put through letter box. When complained, comments totally ignored. Do not have anything to do with this company.

I bought an item from this company and got a cheap rubbish one and definitely not as advertised and doesn't work correctly either. I asked for a refund and was offered £2 which was later upped to £3
I asked for a full refund as it was not as advertised and was told I could get a full refund if I paid out of my own pocket for the shipping to China. When I ordered the item I was led to believe it was coming from the USA. That I presume is why it took weeks to get here.
AVOID THIS SCAM COMPANY AT ALL COSTS!

Please dont use this company.
The items I ordered were not the size requested.
Min compensation.
As paid with paypal I am hoping they will get my money back.

Ordered two items for £30, received a different item altogether. They asked for pictures and checked the picking & delivery codes and insisted I had the right item! Warned me that return postage would be high as they are in fact based in China, not USA as advertised. Offered a £2 refund as a gesture of goodwill 🤬

ZERO stars for this scam company. Charged much more than invoice and even though I ordered the correct size according to their size guide, items are at least 2 sizes too small. When contacted regarding a refund they said they had sent the size I ordered, the items are well made (they're not!) and refused to give me a refund telling me to give them to someone!!! Will be contacting Trading Standards and my credit card company in the morning. AVOID AVOID AVOID!

Scam company do not order from them

Give u false tracking info which can be made with html....

SCAM SCAM SCAM SCAM

Wish I could give this company 0 stars. My date with a book arrived after nearly a month! As someone else has said the book is 1 chapters from a book called 'The last song).
Nothing like the video I watched on Facebook. Facebook should be checking these so called companies!
Absutely disgusting!

Would give them zero stars if I could. Ordered a half barrel shelf, pictures looked very good. Actual product is a diy thing that looks nothing like the one advertised. Avoid this company

Ordered 2 blind date with a book, only 1 arrived, the book was more like a leaflet, the actual book is about 200 pages, what I received only had 19 and ends mid sentence, they said this was correct.....not worth the money

Not sure why title says Very Happy, I am VERY UNHAPPY !!Appalling service. I ordered two calendars which were poor quality. I asked for a refund saying that I was happy to pay for return shipping. Little did I know at that time that they were a sham company. Wish I had read these reviews earlier. I've been offered a £4 refund which I've refused. Told them that I am entitled to a full refund under the Consumer Act 2015 and that I will report them to Trading Standards. Let's see what happens, they don't seem overly concerned !! AVOID 🤬🤬

Wish I'd have read reviews before ordering 3 heart hands complete rubbish product not as advertised cheaply made would be embarrassed to give them as gifts, tried to return but got nowhere with customer service do not buy from this company total scam. Deserves 0 stars.

Just received my parcel today after ordering it about 2 months ago . Absolutely rubbish..ordered the heart holding hands which is definitely not hand made from wood and the hand heart statue which definitely wasn't hand carved ..false advertising by this company ..Do not buy!!

When trying to get in touch it's impossible
The item is not as described and they look cheap and nasty 😒 I would be ashamed to give these as a present
Lesson learned

The items are shocking and not as described. Look cheap and tacky. No way were these hand made

What is more bizarre is that the items (holding hands) were apparently tracked from America and when they arrived had a Bolton address from delivery!!!

DO NOT USE THESE PEOPLE

What a rubbish company. I also bought the holding hands heart which as described by another customer is absolute rubbish. This company make excuse after excuse to stop the return despite the package says return to a UK address but insist on sending it back to China at your own expense. I have emailed back and forth for 3 weeks or more but keep getting fobbed off. They offered £6 for an item that cost me over £18. Do not entertain Audienceg they are a scam company so do not buy from them

Just received my order of 2 hands in a heart and it is absolutely rubbish. More like Balsall wood with a painting on it.
Nothing like advertised of carved wood.
False advertising needs to be reported to trading standards. Sad thing is I bought this item for a dear friend who has just lost her husband. Am waiting for their response as I wish to return it!!!

Would give no stars if possible.
Misadvertise goods with a sob story.
What you get is cheap rubbish.
Send you false tracking information from sham tracking company.
Do not buy from this company.

I ordered 2 hands in heart wooden plaques, costiing £11 each as gifts for family members and was really disappointed with them. They are shoddily made and cheap looking so I requested to return them for a full refund..
I was firstly offered £1.50 refund for each and on my refusal to except this insulting offer their final offer increased to £3 each which I again refused.
I would advise others to carefully consider if purchasing from this company is a good idea if my purchase and subsequent dealings with them are anything to go by

this is a Con, the product i bought is nothing like their pictures DO NOT BUY ANYTHING

**UPDATE** my parcels have arrived. Happy with my purchases for the discount prices I paid, however, I would never had paid the full price for any of them. The wooden hearts with holding hands are made like a children's wooden jigsaw.

I placed 3 orders with this company. I received tracking number but after a few days the emails with tracking updates have stopped and my parcels have not been received. The hand sculptors I ordered were for gifts but don't think I will receive them now. Last update received it was still in the United States. Feel a fool for ordering.