Great to start with then downhill
Had scaffolding installed by Atrium via my insurance company.
To start with was all good contact me to arrange installation. They turned up and installed the scaffold.
This was a 3 man team, looked like 2 juniors and 1 senior. First comment by the senior guy was where do you need the scaffold to. I replied to the roof.
His reply was what the **** they expect me to do this on a Friday afternoon.
They started the work and this guy never stopped swearing, all this this is on my CCTV and can be heard very clearly.
Time to take the scaffold down, got contacted, arranged a date, all going to plan. Until the day of dismantling noone had turned up by 15:00 tried to contact the them on the number on Google, call wouldn't go through.
Tried to call them on the WhatsApp number they contact me on, no answer on that sent them a message, still no reply, has been a week.
Contacted them during the week and advised them that scaffold still needs to be been taken down.
Got told will contact you back today. No call, message or email.
Phoned today and informed them of this and got told we will book it in for x date.
Asked why I never got called back yesterday, got told never had an update. I asked why this didn't get taken down on the day it was scheduled for or atleast have had a call, got told sorry.
Still waiting for a manager to call me back.... if I get this phone call will update.
This seems to be a common theme once they have installed the scaffold. Just look at the other reviews.
Conclusion, avoid if you want someone professional.
20 december 2024
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