People usually don't have good things to say about their ISP. Atomic Access is different. In the year and a bit I've had them as my main provider I don't think my Internet has dropped even a single ti... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
People usually don't have good things to say about their ISP. Atomic Access is different. In the year and a bit I've had them as my main provider I don't think my Internet has dropped even a single ti... Se mer
Företaget har svarat
Signed up with Atomic after decades of dealing with multiple other ISPs. Never before has any ISP responded so quickly and always on point with expert knowledge, even on public holidays. Connection... Se mer
Företaget har svarat
By far the most advanced ISP for fibre provision. The team behind Atomic Access is exceptional and super hands-on. The network is the fastest by far, especially latency. They take exceptional care of... Se mer
Företaget har svarat
Moving to a new place where previous tenant used Web Africa was a nightmare. I had initially planned to switch over month end but the service was so awful I called Atomic right away. Web Africa made i... Se mer
Atomic is a Specialist Fibre ISP in Cape Town and the Cape Winelands. Our narrow focus makes us #1 in customer ratings! We are Fiercely Independent, Founder-Run and Fibre-Only. Big enough to be Reliable, small enough to be Agile and Friendly. We are Gamer & Techie friendly. Read our Epic Reviews and Switch to Atomic today!
2 Gordon Street, Gardens, 8001, Cape Town, Sydafrika
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
People usually don't have good things to say about their ISP. Atomic Access is different. In the year and a bit I've had them as my main provider I don't think my Internet has dropped even a single time. When I signed up I was surprised to see my router delivered by hand later that same day way past typical working hours. My experience has been so positive that they are now the only ISP I go out of my way to recommend to anybody. Genuine diamond in the rough. If I could give 6/5 stars I would.

Svar från Atomic Access
From the first to email to installation, the service was efficient, friendly, informative and professional; And how often does a Director check in to hear how his team performed? Truly refreshing service! Thank you

Svar från Atomic Access
I have been a long-term customer of Atomic Access and can confidently say that they offer the finest fibre-internet service available in the Western Cape. From consistent performance to exceptional service, they set the standard for what a premium ISP should deliver.
Atomic Access distinguishes itself by operating with uncommon technical rigor: their services are fully uncapped and unshaped, meaning you don’t face artificial slowdowns or “peaks” of throttled performance. Their partnership with the key open-access fibre networks in Cape Town—Octotel, Frogfoot, Vumatel and Openserve—gives them broad coverage and flexibility.
What impresses me most is their business model—not built on heavy overheads or inflated staffing costs, but on negotiating strong upstream fibre deals, maintaining spare capacity, and investing in automation. The upshot: you get superior service because the savings go into the network, not administrative waste.
When it comes to service, they deliver in spades:
• Responsive & accommodating support: I’ve found them happy to handle extra hardware (such as a second router) seamlessly on my account with clear billing.
• Timely and proactive communications: any technical or network issue, I get notified in advance and via Telegram/WhatsApp, and they keep users updated.
• Customer experience oriented: far above the usual “press 2 for service” model, they really do support you directly.
Independent reviews echo this sentiment—ratings around 4.8 stars and repeated comments about their tech-savvy, friendly team.
In everyday terms: if streaming, working from home, gaming, or simply relying on the internet for life’s demands matter to you—not just “some broadband that works most of the time”—then choose Atomic Access. Their performance, transparency and support culture make them stand out in a crowded field of mediocre providers.
I cannot recommend them highly enough—if you have coverage in your area, you won’t regret it.

Svar från Atomic Access
We started communicating with Atomic whilst still in the Netherlands. We needed internet working from the same day we arrived and they did not disappoint!! Not only was it working, but it is the best coverage in a house we have ever had and fast! Lots of communication happened before the day and they were always on top of it. Would recommend them again and again.

Svar från Atomic Access
Solid and reliable internet! The team is super supportive. They just don’t sell you something and leave you in the lurch when you need them. Very impressed!

Svar från Atomic Access
Reliable IPv6 connectivity with static IPs 🎯

Svar från Atomic Access
Simply the best ISP in Cape Town, when it comes to the overall Internet service and support.

Svar från Atomic Access
Fast and efficient, won't be using any other provider.

Svar från Atomic Access
From the moment I signed up, the AA team have been nothing short of incredible. Not only is their service excellent, they are seriously generous with their advice and help. They got me on the best plan for my current setup, and they are going to be doing an onsite visit to help upgrade my whole network. Highly recommend.

Svar från Atomic Access
These guys truly go above and beyond! This is the second time I've signed up for their service, having moved to a new location after the first time. At the first house (a heritage home with very thick walls), there were a lot of connection issues, and they threw everything at it to get it fixed! Always friendly, always helpful.
With my second account, I was in a bind to get the connection up and running quickly, as I work remotely and had a busy week looming. I received an unexpected message on Sunday, apologising for bothering me on the weekend, just wanting to configure my Wi-Fi “so you can plan your week,” I was told. I mean, come on—amazing service. Well done, guys! And thank you, it’s been a pleasure.

Svar från Atomic Access
Best customer service in years. Logan was the only sales agent that made and effort to help me switch seamlessly from my previous ISP to Atomic. He made a suggestion that no one else did and is very knowledgeable about his company and product. I found his efforts personal and hope to inspire others to give Atomic and Logan a call if you are looking for a one of a kind customer experience.

Svar från Atomic Access
Honestly just such a refreshingly transparent and non-scummy ISP. Feels increasingly rare, and then service is actually good on top of it.
I appreciate Atomic's narrow geographic scope, and I can imagine this allows them to really focus in on the area and nail service like nobody's business.
I've had nothing but good things to say, and would recommend to anyone in a heartbeat.

Svar från Atomic Access
Very reliable service. Top ISP I've dealt with. Would recommend to friends and family.

Svar från Atomic Access
Very knowledgeable in their area of expertise!

Svar från Atomic Access
Atomic provides super fast & reliable Internet access. I’ve been a happy customer since day one

Svar från Atomic Access

Svar från Atomic Access

Svar från Atomic Access
No doubt, After 2 years of extensive usage, Atomic Access is best ISP ever following numerous experience. Not only regarding speed / latency / high availability but also support where a top notch technical team looks carefully after its customers. Great performance regarding overseas streaming & VPN low latency.

Svar från Atomic Access
Atomic Access is the only ISP I'm aware of that compromises on absolutely NOTHING. Best value, products/services and support I've experienced in memory.

Svar från Atomic Access
While I had FttH access in a region they are legally allowed to service, they've been giving me great services and low latency connections where I needed to connect to.

Svar från Atomic Access
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.