atlas3dss.com Omdömen 

97
•
TrustScore 4.5 av 5

4,5

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Customer experience has so far been fantastic. I'm new to the 3d printing world so just threw a question into my order about exposure times for a printer not listed on the material I could find. Sure... Se mer

Betygsatt 5 av 5 stjärnor

This is an awesome resin that is super easy to use. If you're new to resin 3d printing you should start with atlas. It's only a little more expensive per liter, but you also get the added bonus of get... Se mer

Betygsatt 5 av 5 stjärnor

I am unable to find, anywhere, even an estimated window for delivery of my order. Is a little frustrating. However, after a quick chat with a rep (email response in just a few hours!! AMAZING!) and wa... Se mer

Företaget har svarat

Betygsatt 4 av 5 stjärnor

Not sure how shipping pricing is managed, but now I'm charged 20$ for a NL to NL shipment which I know costs about 13 euro for packages above 10kg. Other than that I'm satisfied with this all getting... Se mer

Företaget har svarat

Företagsinformation

  1. Leksak- och speltillverkare

Skrivet av företaget

Atlas is the leading provider of custom supports for the top Patreon artists. We also, in partnership with 3D Resin Solutions, produce Vulcan and Hercules brand resins. We are also the creators of the Tails from the Garden line of display figures and several other lines of printable minatures and collectibles.


Kontaktuppgifter

4,5

Utmärkt

TrustScore 4.5 av 5

97 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,5

Alla omdömen

(97)

0 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 2 av 5 stjärnor

Got coins from kickstarter but can't use them

I got coins from there sinners kickstarter and the sight has nothing I can spend them on every tab I tried was either empty of gave a 404 error

1 oktober 2022
Logotyp för atlas3dss.com

Svar från atlas3dss.com

Hey Derek, we appear to have had some kind of error with our role based settings. During the last update it appears everyone lost their roles, I think i sorted yours out. You should be able to see things now. In the future you can always shoot us an email.

Betygsatt 2 av 5 stjärnor

The site tends to hide all of the items…

The site tends to hide all of the items in the shop after I log in, its pretty odd.

That and the categories can be confusing. There are days I just want an alphabetical list to go through.

30 september 2022
Logotyp för atlas3dss.com

Svar från atlas3dss.com

Hey Roman, we appear to have had some kind of error with our role based settings. During the last update it appears everyone lost their roles, I think i sorted yours out. You should be able to see things now. In the future you can always shoot us an email.

Betygsatt 3 av 5 stjärnor
Logotyp för atlas3dss.com

Svar från atlas3dss.com

Hey David, we appear to have had some kind of error with our role based settings. During the last update it appears everyone lost their roles, I think i sorted yours out. You should be able to see things now. In the future you can always shoot us an email.

Betygsatt 5 av 5 stjärnor

Resolved Shipping Error

Fantastic customer service! My initial order was shipped to the wrong address, but they sent me another one. I can't wait to print some minis with this resin. Definitely gained a lifelong customer.

21 september 2022
Logotyp för atlas3dss.com

Svar från atlas3dss.com

I am sorry that you did not receive a shipping confirmation, it was shipping out the day you messaged us tho. As a small startup accidents do happen, i am sorry your initial order was shipped to the wrong address.

Betygsatt 4 av 5 stjärnor

almost there

Not sure how shipping pricing is managed, but now I'm charged 20$ for a NL to NL shipment which I know costs about 13 euro for packages above 10kg. Other than that I'm satisfied with this all getting my materials shipped from my home country and will order again when I run out.

5 september 2022
Logotyp för atlas3dss.com

Svar från atlas3dss.com

Glad to hear that all arrived and that you are liking the materials.

The elevated shipping rates are due to duties applied at the border and the cost to actually get materials into the Netherlands in bulk first :D

Over time as we are able to establish a larger presence in Europe we will be able to lower that a bit - but the Netherlands does apply a 21% import duty at the border. That is not something we can control.

Thank you again for giving us a shot :D i hope that Vulcan continues to treat you well.

Betygsatt 1 av 5 stjärnor

Changed the formula, not good resin

Ordered the resin, selling point was more pigment. This resin was very thin and semi-translucent. Printed a few test prints, using recommended settings, prints come out very brittle and looks like a lot of light bleed going on. Print quality seems to be ok when it works, not a fan of the finicky nature or the aethetic of the prints, will not buy more.

29 augusti 2022
Betygsatt 5 av 5 stjärnor

Excellent resin at a great value

Excellent resin at a great value. As with any resin, it took a few test prints to dial it in. I had 2 failed tests, ended up around 4.1s exposure on my M3 (slowest resin so far), prints were almost always perfect from there out. Great strength and detail balance, my own support methods are geared towards a softer resin, I believe, so I had some issues with manual supports but those are user error I think, the prints were stull succesful. Some really fine details became brittler than I liked, but I imagine I can play with the exposure a little from model to model. Overall, it's great resin for dimensionally accurate, detailed models that I feel safe to use in tabletop play. I will be making additional purchases, however I need to pay for an all-in Aldarra Arcanite pledge first. Cheers!

12 augusti 2022
Betygsatt 4 av 5 stjärnor

I dunno

I was able to find several models that were interesting, the site was easy to navigate, and things were smooth.

2 things I would suggest:

1. Figure out how to setup the checkout process so coins and purchases can be done in the same transaction. Two transactions was fine, but I imagine I will not be the only person to ever try it.

2. Check your links to the files periodically. I tried to download a file and the link was broken. Even after contacting customer support, they also had a broken link. The 2nd link the customer support team sent did.

8 augusti 2022
Betygsatt 5 av 5 stjärnor

Fantastic resin

Fantastic resin. I have been using the new resin almost exclusively (besides needing clear) since the kickstarter and couldn't be happier with the quality of prints

11 juli 2022
Betygsatt 5 av 5 stjärnor

Atlas adds quality wherever they go

Atlas has managed to add top notch quality to every aspect of the 3D printing market they touch. Their supports are always reliable, the models on the site are impressive and enjoyable to paint, and the resin is top-notch stuff (I've bought six bags so far - including the kickstarter).

6 juli 2022
Betygsatt 1 av 5 stjärnor

I'm sorry but your site really sucks…

I'm sorry but your site really sucks (I'm talking about the search and buy stl part the rest is fine but since it's the stl part I'm using and interested in....).

The interface is not pleasant to use it's a category, in a category, in a category so for navigation it's slow and not practical. There are mixed with stl files physical objects to be paid in dollars, but what is the use of AC coins if we can't use them on all your site and what are they doing in the part linked to stl?
Purchased stl's don't have thumbnails in the dashboard/downloads. When you buy a stl it goes into the download section and you have a list of all the stl's very nice but something cleaner and more practical would be interesting because with just the name of the stl, it doesn't really say anything about what the stl is and what it looks like.
The last point is, in the bundle part there are stl's alone, what are they doing there?

I don't know if that sounded like a rager but I'm just showing the annoying points without being angry, just to show you what's blocking from my point of view, the categories need to be re-cleaned and the user interface needs to be redone from my point of view.

In any case thank you for your services despite these points, the choice of stl is there and your resin is top quality.

Good day to you !

22 juni 2022
Logotyp för atlas3dss.com

Svar från atlas3dss.com

Improving site navigation is something we knew we had to work on - we have taken what you said to heart tho and made some significant upgrades to how we present things.

I hope that you find that these improvements make it easier for you to find the models you are looking for.

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