Atlantic Timber are a very good company to buy from, I ordered some wood that they didn't have but they suggested an excellent replacement that having sawn through I know will last well and do the job... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
You can always rely on Atlantic timber for all your diy needs. Staff are always happy to help you with any queries you have. We have always been going to Atlantic timber since moving to this area 38... Se mer
No sure if I've got the exact date , but we paid for a door , Atlantic acknowledged that they couldn't provide it any more , they were going to provide an alternative but never did, also no refund..... Se mer
Företaget har svarat
I ordered some pine cornice and it arrived really well-packaged and protected. I was pleasantly surprised to find the pieces straight and knot-free at what I consider to be an excellent price compared... Se mer
Företaget har svarat
Företagsinformation
- Brädgård
- också i
- Träleverantör
Skrivet av företaget
Timber & DIY Merchants in Altrincham, Cheshire. Outdoor treated timber. We cut and machine almost anything on our high-tech CNC controlled machinery, usually while you wait. Order online Timber & Sheet Material, Doors & Joinery, Outdoor & Landscaping, Flooring, Screws, Nails & Hardware, Sealants & Adhesives, Tools. Our wide customer base includes DIY enthusiasts, tradesmen, builders, joiners, shop & office fitters, industrial, commercial, and manufacturing companies, schools & colleges, hospitals, utilities, interior designers.
Kontaktuppgifter
Atlantic Street, WA14 5BY, Altrincham, Storbritannien
- 0161 928 1696
- info@atlantictimber.co.uk
- atlantictimber.co.uk
4,6
Utmärkt
202 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Atlantic Timber
HI David, thanks for your review. We're pleased to hear you were happy with our service.
Svar från Atlantic Timber
Thank you for your great review, Alex!
Fantastic service each time I visit
I have received fantastic service each time I have visited Atlantic Timber in Altrincham. Most recently, I needed wood cutting to dimensions to make a fuse box cover for my homeware studio. Martin helped me and the wood was cut to dimensions. I was also advised which accessories to use for assembling. Super pleased and highly recommend Atlantic Timber, thank you so much! Nina
10 februari 2026
Omdöme utan inbjudan
Svar från Atlantic Timber
Thanks for the great review, Nina!
First class service
I could not buy the size of wood I wanted locally and Atlantic Timber had it in stock. The order arrived 2 days after ordering and was very well protected - all in all I was very impressed with the service and happy to give 5 stars.
29 mars 2026
Svar från Atlantic Timber
Hi John, Thank you for your great review. We're so pleased to hear you were happy with our service and that we were able to help you out with the exact size of timber you needed. We look forward to serving you again.
Svar från Atlantic Timber
Hi Charles, thank you for such a great review. As an independent, family-run merchant, it really means a lot.
Svar från Atlantic Timber
Thank you for your review, we're really pleased you were happy with our service and the quality of the product you ordered.
Ordered a veneered panel to replace a…
Ordered a veneered panel to replace a section of a broken wardrobe door. Perfect match and cut to size. Delivery was very expensive though, but still cheaper overall than replacing a whole door.
22 mars 2026
Svar från Atlantic Timber
Hi Mark, we're really pleased that we were able to replace part of your wardrobe door. While we try our best to keep delivery costs as low as possible, we are bound by the costs of our external courier. We will pass your feedback onto our transport team as we review our costs regularly to ensure we offer our customers the best value for money. Thanks for taking the time to leave us a review.
Timber was excellent quality and…
Timber was excellent quality and communication spot on.
11 mars 2026
Svar från Atlantic Timber
Thanks for the lovely review. It's great to hear that you're happy with the quality and that we kept you informed.
Delivered as arranged
Ordered on line arrived as arranged everything ok excellent service
10 mars 2026
Svar från Atlantic Timber
Thanks for taking the time to leave us a review, Peter. We're pleased to hear you are happy with our service.
Great products and great customer…
Great products and great customer service , will definitely be buying from them again for any future projects
Cutting service is brilliant
17 mars 2026
Svar från Atlantic Timber
Hi John, thank you for your great feedback. We're pleased to hear that you were happy with our service and that you found our cutting service useful.
Svar från Atlantic Timber
Hi Mr Taylor, sorry your hear that your product arrived damaged. Unfortunately your email went into our junk folder. One of the team has retrieved it and sent you an email to offer a range of solutions to you. We'll try and get this resolved as quickly as possible for you.
Decent price and very helpful guy on…
Decent price and very helpful guy on reception desk
5 mars 2026
Svar från Atlantic Timber
That's great to hear, Mark. Thank you for your review, it means a lot.
Ordered Beech Worktop cut to size
Ordered Beech Worktop cut to size. All ready when I collected. A BIG HELP. Thanks
5 mars 2026
Svar från Atlantic Timber
Thank you for you for leaving a great review, Roland. Very glad to be of help and we look forward to helping you with your next project.
Svar från Atlantic Timber
Thank you for the review, Peter. We're so pleased you were happy with our service.
I ordered some wood from this company…
I ordered some wood from this company for me to collect, between ordering the wood and possible collection I suffered a couple of heart attacks so I was unable to go ahead and collect the wood or proceed with the intended project, I informed the company of my predicament via email and enquiring as to a how I could get a possible refund.needless to say I didn’t hear anything from them, so lesson learnt I won’t be using this company at all should I need to purchase any timber in the future,
2 mars 2026
Svar från Atlantic Timber
Hi Trevor, thank you for bringing this to our attention. We're sorry that you have experienced a delay in receiving your refund. While we try our best to ensure refunds are completed in a timely manner, occasionally these requests can slip through the net and unfortunately on this occasion your email was missed by our sales team. We have now refunded the value of your order. If you have any other issues, please do get in touch. Thanks.
website was wasy to use
website was wasy to use, was able to get sizes that aren't available easily at most stores. good quality timber, reasonably priced. delivered on time and well packaged. would definitely use again for future projects.
16 februari 2026
Svar från Atlantic Timber
Thanks for your feedback Bruno. It's great to hear that you found our website easy to use. We're glad you're happy with the quality and the price. We look forward to supporting you on future projects.
Moulding arrived very quickly and was…
Moulding arrived very quickly and was exactly as pictured and described.
23 februari 2026
Svar från Atlantic Timber
Thanks for your feedback Tony. Great to hear the product was what you wanted, and that you were happy with the delivery time.
Good service, could communicate better
Good response and pushed back on their supplier when needed but could have communicated and kept me updated better. It lead to a week delay on a replacement door.
16 februari 2026
Svar från Atlantic Timber
Thanks for your feedback, Jonathan. We'll feed this back to the team and look to improve on keeping customers updated.
Fantastic service and the timber was…
Fantastic service and the timber was exceptionally packaged, not a mark on it , highly recommended and will definitely use again, thank you
17 februari 2026
Svar från Atlantic Timber
Thank you for your feedback, Andy. We aim to make sure our products are delivered to our customers in as a good condition as if it was bought in store. Really pleased you were happy with the condition and quality of the timber you received.
Ordered my timber on 2 occasions
Ordered my timber on 2 occasions.
Quick and easy promt delivery, very happy
4 februari 2026
Svar från Atlantic Timber
Thanks for the great feedback. Really pleased you found us quick and easy to deal with. Look forward to supporting you with your next project.
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