Athenian Yachts Omdömen 

31
TrustScore 3.5 av 5

3,6

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Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

For those planning a summer sailing holiday avoid this company at all costs. They are criminal in how they lie and scam people. I had one of their poorly maintained sailboats hit my sailboat. T... Se mer

Betygsatt 5 av 5 stjärnor

We had a wonderful vacation with Athenian Yachts Lefkas, despite the capricious weather and some small technical problems with the boat that were efficiently and quickly solved by the base staff. Real... Se mer

Betygsatt 5 av 5 stjärnor

We had a wonderful week with our flotilla of 6 boats chartered at Lavrio. The technical problem we had with one of them (windlass broken) was solved in less than 24 hours, despite being far away from... Se mer

Betygsatt 5 av 5 stjärnor

We booked a catamaran charter around Corfu for the whole family and their partners. Well, where can I start. From booking, to the actual holiday it has been a pleasure. Everyone has answered every... Se mer

Företaget har svarat

Företagsinformation

  1. Yachtmäklare

Skrivet av företaget

Athenian Yachts specializes in yacht sales, bareboat, skippered and crewed charters, and management. Our award-winning company has been a leader in the Greek yachting industry since 1980. With 13 bases all around Greece, we are always close to you, ready to meet your every need.


Kontaktuppgifter

3,6

Medel

TrustScore 3.5 av 5

31 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,6

Alla omdömen

(31)

0 omdömen under de senaste 12 månaderna

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Betygsatt 1 av 5 stjärnor

Renter Beware, Damage Scammer

We used Athenian Yachts for our trip because they had newer boats which we thoroughly enjoyed for our trip! Despite being newer it still had a not insignificant amount of wear and tear on it so we carefully went through and photographed everything we found the first day.

On our return, they held us at the dock for hours after check-in to go over everything and despite us not damaging anything throughout our week-long trip, they came back with a ridiculously long list of nickel and dimed damages that we did not create. Thankfully we had photographed most of what they came up with but they still tried to argue with us, and still came back with 4 items that we did not catch the first day that they wanted an extra $1500 for! Unbelievable considering we did not know the equipment in question was even equipped!

Total scam show, be prepared for a miserable check out experience that drags on for hours!

15 juli 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Absolute scam of a company

Absolute scam of a company. Every skipper on the dock was being charged obscene amounts for damages that were either pre-existing, or wear and tear. Complete abuse of power. No assistance to repair problems before the boat is taken out either, so you live with the issues the whole rental, and are then charged for them on your return.

21 juli 2023
Omdöme utan inbjudan
Logotyp för Athenian Yachts

Svar från Athenian Yachts

Dear Mr. Ayre,

Thank you for sharing your feedback with us. We sincerely value your input and would like to address each of your concerns professionally and respectfully.
We regret any inconvenience you experienced during your charter on S/Y Cassiopeia. We aim to provide a seamless and enjoyable experience for all our clients, including our esteemed skippers like yourself.

Regarding accidental damages and charges, we maintain transparency in our policies to ensure fairness and accuracy. Our base manager conducts thorough pre-charter and post-charter inspections to assess the condition of the yacht.
The check-in process is a crucial step where the skipper and our team together verify and agree on the yacht's condition before departure. Therefore, this step ensures that there is a consensus on the boat being fully operational and free of any significant issues before its departure.

We understand that disagreements can arise, and our intention is to resolve any discrepancies professionally and fairly. We encourage open communication and welcome specific details from you regarding the accidental damages that you believe were not caused by you or your crew. We are also willing to provide all relevant technical records and check-out reports to address your concerns.

At Athenian Yachts, we highly value the dedication and professionalism of all our skippers. It is essential to us that all interactions are carried out with the utmost respect.

Please feel free to contact our yacht chartering team with any further concerns or specific details related to your charter. We are dedicated to finding a resolution and ensuring your confidence in Athenian Yachts.

Thank you once again for your feedback, and we hope to continue our cooperation in a positive and productive manner.

Betygsatt 5 av 5 stjärnor

Good boats, good service, nice people

We had a wonderful week with our flotilla of 6 boats chartered at Lavrio. The technical problem we had with one of them (windlass broken) was solved in less than 24 hours, despite being far away from the charter base in Lavrio.
Thanks to George, Alex and the whole crew!

12 maj 2023
Betygsatt 1 av 5 stjärnor

Attention to the KOS Athenian Yachts of KOS…

Attention to the Athenian Yachts of KOS !!!
In the 15 days of renting the Dalion sailboat we had serious problems due to lack of maintenance of the batteries, whose contacts were oxidized.
The engine of the windlass, after about ten days of sailing upwind with waves entering the bow, stopped working; not to mention the mainsail which when we opened it for the first time on the first day of navigation had a hook that fixed it to the mast partially detached and two others partially eroded. We had to stop in Leros and wait a day and a half for them to be fixed.
At the end on the twelfth day not even the engine of the boat started, luckily we were in port.We had to clean all the contacts of the batteries, full of oxidation dust and return to KOS one day earlier, no longer having the possibility of anchoring and with the engine running of breakdowns. Fortunately, everything had taken place near the port of Leros. I wonder what risks we would have run for the boat and for the crew if it had happened at sea.
The serious thing is that the maintenance manager of the Athenian Yachts of KOS, while on our return they had all been very kind and understanding with us so much that they asked us for a report on what happened to compensate for the days lost for repairs, once we returned. in Italy, he drew up a report falsely blaming us for any inconvenience.
The intervention of ZIZOO company in the matter did not produce any concrete results and so they charged us all the repair costs, sweetening the pill with the proposal of a 5% discount and 600 euros on a subsequent charter with them. Let alone do another charter in KOS with Athenian Yachts with such a not reliable maintenance manager.
We realized that even the Zizoo, beyond the fine words, had no bargaining force in this matter. I was interested in a lawyer from Athens, a friend of my niece, but for the 1023 euros withheld on the deposit I paid, after a month of discussions with Athenian Yachts I decided not to take a legal case, the game is not worth the candle. Good luck to you.
Emilio Botta

23/10/22
The affair ended with partial recognition of compensation by Athenian Yachts (discount of about 600 euros on the 1000 previously retained with the deposit) thanks to the services of Zizoo in the person of Monica, who patiently and persevered pursued our reasons. in the diatribe, demonstrating an uncommon availability, kindness and professionalism towards us.
We were very happy with the support provided, so much so that we will gladly continue to use Zizoo for our next sailing boat rentals.
Emilio Botta

17 september 2022
Omdöme utan inbjudan
Logotyp för Athenian Yachts

Svar från Athenian Yachts

Dear Mr. Botta,

Since our company is committed to offering the best sailing experience in Greece, we would like to thank you for providing your feedback and letting us know about the issue.

We have reviewed all the details with our base manager in Kos and unfortunately, there was accidental damage to the propeller, which had to be charged due to our charter policy.

The following day our base manager was informed that there was another issue on the boat, which he and our Kos base crew asserted ASAP.

Nevertheless, we recognized that you had to stop your vacations until the issue was resolved and that is why Athenian Yachts refunded you one charter day and an extra 5% discount on your next booking with us.

We would like to point out that all the above were our company’s decision.

We are at your disposal and we invite you to sail with us again on the magical Greek waters!

Yours sincerely,

The Athenian Yachts team

Betygsatt 5 av 5 stjärnor

Greece is the Word!

We can't say enought about the whole process of booking a charter with Athenian Yachts....from the start of our search for a catamaran....to boarding & sailing...and finishing at Alimos Marina. The process of getting information during the booking process - was always quick and accurate. We stayed just down the road from Alimos Marina at Poseidon Hotel, and easily did our provisioning at the good size grocery store located right next door. It was a short walk to the marina from there....but the grocery store delivered right to the yacht at boarding time. The support staff who did our briefings and post-charter checks were excellent! They beat the competition hands-down - we were set to book with another company and changed to Athenian Yachts primarily due to their responsiveness. The yacht was very well maintained, and the galley outfitted very well....the freezer & refrigeration space was great. The counter-top ice maker helped supplement our ice during the week so that we only had to buy a couple of bags at the beginning of the charter. The yacht was easily sailed from the helm station....with all control lines within easy reach. All in all - it was the best bareboat company we've worked with....and we won't hesitate to come back and sail other areas of Greece! Thank you to the staff of Athenian Yachts from Team Greece Is The Word!

17 september 2022
Betygsatt 5 av 5 stjärnor

This is not the first time I rent a…

This is not the first time I rent a yacht from you, it won't be the last either, everything was just smooth and comfortable, receiving the boat was excellent, all the equipment on the boat was in order, the company staff are simply lovely people.

10 september 2022

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