Astra Labs Omdömen 

189
•
TrustScore 4.5 av 5

4,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Seemed to be the safest site to use. First time order & dispatch was very quick along with delivery. Cannot comment on potency or effectiveness of goods purchased just yet. But third party testing is... Se mer

Betygsatt 5 av 5 stjärnor

First time ordering, took advantage of a great value offer. Website easy to navigate and payment was smooth and easy. Delivery was prompt and well packaged - even came with a little brucey bonus -... Se mer

Betygsatt 5 av 5 stjärnor

September 23rd 2026 - fantastic company, shipping is crazy fast, fully tracked. Quality is great. If your out there looking for a safe company this is your place, order worry free. When I need more, t... Se mer

Betygsatt 4 av 5 stjärnor

Order and payment went smoothly. I ordered Reta for the first time from Astra this month after switching from another provider/source.Came and was delivered the next day,and receiving emails with up... Se mer

Företaget har svarat


Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

189 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 76 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,7

Alla omdömen

(189)

189 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Low quality short shelf life peptides…

Low quality short shelf life peptides this so called lab don’t give a dam , look at astra labs dates on their so called peptides and the check other labs dates on their vials there is a large difference other labs peptide have a 3 year shelf life and this so called astra labs are about a year shelf life i asked astra labs why their vials of peptide have such a short life compared to other labs , i was told there were in date and dont see the problem , there is a problem as astra labs are buying low quality peptides at a much cheaper cost but charge customers the premium prices same as the better shelf life , peptides , peptides degrade over time so the potency in short shelf life peptides is loewer than a longer shelf lif peptide , so check the dates before you waste your money .

25 augusti 2026
Omdöme utan inbjudan
Logotyp för Astra Labs

Svar från Astra Labs

Every product supplied was within its clearly stated expiry date, and every COA published relates to a recent, identifiable batch.

A longer date printed by another supplier is not evidence of greater purity, quality or freshness. Expiry dates must reflect the period supported by the supplier’s documentation. Printing an unsupported three-year date would be irresponsible. Properly stored, unopened lyophilised peptides may remain stable considerably longer, but we only stand behind the date printed on our labels.

Your claims that we purchase inferior products cheaply and mislead customers are entirely unsupported. We responded to your concerns directly, but subsequently received abusive and threatening emails. We welcome genuine questions and honest reviews, but we will not tolerate harassment or false allegations.

Betygsatt 2 av 5 stjärnor

Hey still waiting! Pls help

Hey, just wanting an update regarding my order. I’ve waited more than a week now. Royal Mail has said it has been delivered every day since the 29th… it hasn’t. Could you please start the process on your side to see where my delivery is and why is hasn’t been delivered when it said it has and updates every day saying we will deliver today and then it has been delivered.

Just want an update or for you to start the process with Royal Mail so I can claim my money back from them if unfortunately they can’t find it.

Nothing to do with Astra labs. It’s Royal Mail. But I can’t get through to Royal Mail without you starting the process on your side.

I’ve tried to take this offline via your support email but have not gotten a response after a few emails. Please either reply here or my email so we can get this sorted please!

UPDATE:

Hi Astra Labs,

Order Number: #7628

I’m writing because your recent response is inaccurate, and I want this resolved as soon as possible.

First, you stated that you have been replying to my emails. That is simply not true. I have checked my inbox, spam, junk, archived folders, and even performed a full search across my email accounts. I have received no replies from Astra Labs whatsoever. If you believe you have responded, please provide proof of the emails you claim to have sent.

Second, you claimed that this order was sent to a store or collection property. Again, that is false. I have my order confirmation for Order #7628 in front of me, and it clearly shows:

* Billing address: My home address.
* Delivery address: My home address.
* Email address: The email address attached to this order.

At no point did I provide a store address or request store collection. Please explain where you got that information from, because it does not exist on my order.

I’m also happy to provide the Royal Mail tracking information publicly if necessary, because it shows exactly the same thing. There is no delivery photo, no proof of delivery to a store, and nothing that supports the claims made in your public response.

I’ve been patient throughout this because I genuinely believed this was a Royal Mail issue rather than an Astra Labs issue. This is my second order with you, and my first order arrived without any problems. I wanted to resolve this cooperatively and continue using Astra Labs.

However, publicly stating things that are contradicted by both my order confirmation and the tracking information is unacceptable. Your response can be seen by other customers, and it is important that it is accurate.

Please stop providing incorrect information publicly and contact me via the email address attached to Order #7628 with a genuine update and a resolution.

If I do not receive a proper response via email, I will have no option but to contact my bank and begin a chargeback process. I do not want it to come to that, and I also do not want to have to leave another Trustpilot review simply to get a response.

I expect this to be resolved as a matter of urgency.

3 september 2026
Omdöme utan inbjudan
Logotyp för Astra Labs

Svar från Astra Labs

Hi Jahedul,

We have replied to you several times by email.

Royal Mail delivered the parcel to the store address provided with your order, and the delivery photograph shows it inside that store. Royal Mail has therefore confirmed the delivery was completed correctly and will not accept a missing-parcel claim.

Despite this, we offered to send a free replacement as a gesture of goodwill, provided you supplied a suitable residential address rather than another store address. We are still waiting for your response, yet another negative review has now been posted.

We genuinely try to go above and beyond for customers, but repeatedly posting reviews while not responding to our proposed resolution is unfair. We will provide Trustpilot with the tracking, delivery photograph and full email history so they can independently review the situation.

Please reply to our email with a suitable delivery address if you would still like us to arrange the goodwill replacement.

Astra

Betygsatt 5 av 5 stjärnor

Astra Labs as always impeccable

Astra Labs as always impeccable. Parcel force let the side down, taking four days to deliver when they had promised to deliver in 24 hours. But, hey, the goods arrived today so back on track. Astra are right up there 5*

1 september 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I ordered an multipack item on the…

I ordered an multipack item on the friday and was attempted delivery on the following day. At royal mails fault they couldn't deliver however when I did eventually open my package, I was pleasantly surprised to find an additional free item (worth over £30) added to my package. If anyone is starting or fulfilling their "research" products I would highly recommend this website and company. Products seem pure and sold a very reasonable price. Will definitely be visiting again.

28 augusti 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Trusted UK based company

Trusted UK based company. Fast delivery, received within 2 days of placing order and was notified of order processing, tracking etc. unsure of quality of product, however based on minor side effects when using previous stockists, I would say this is definitely genuine

29 augusti 2026
Omdöme utan inbjudan

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