Aspire eCig UK Omdömen 

85
•
TrustScore 2.5 av 5

2,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

I have a fault with my vape which this company chooses to ignore. Multiple emails, they did at least send a new tank to try but this didn’t fix the issue. Now I get no communication despite trying to... Se mer

Betygsatt 4 av 5 stjärnor

I bought an Aspire Nautilus tank and battery over five years ago and it has with stood daily use hanging from my neck on a lanyard. I am impressed that it has maintained consistent flavor of the vapo... Se mer

Betygsatt 1 av 5 stjärnor

After trying to contact aspire by phone and email and getting nowhere I’m leaving this review Delos 3 glass tanks cracked, not one but three on the trot lasting about 4 hours. I was told that this w... Se mer

Betygsatt 5 av 5 stjärnor

This company went above and beyond in these difficult times to sort out a problem with my order (which was caused by the Royal Mail, obviously due to Covid-19). I wasn't expecting such a professi... Se mer

Företagsinformation

  1. E-cigarettbutik

Informationen kommer från olika externa källor

Aspire e Cig UK are the UK's leading supplier of genuine Aspire hardware. We have everything from starter kits, tanks, batteries and spare parts. Our aim is to offer our customers a unique shopping experience and a hassle free check out service. We offer free delivery on all UK orders and customers can expect most orders to arrive the following day depending on the time they order. We have also teamed up with some of the best e liquid suppliers which makes our website a one stop shop for our customers.


Kontaktuppgifter

2,7

Dålig

TrustScore 2.5 av 5

85 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

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2,7

Alla omdömen

(85)

2 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

I have a fault with my vape which this…

I have a fault with my vape which this company chooses to ignore. Multiple emails, they did at least send a new tank to try but this didn’t fix the issue. Now I get no communication despite trying to get in touch. Vape within warranty.very frustrating.

21 februari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

trying to contact aspire by phone…

After trying to contact aspire by phone and email and getting nowhere I’m leaving this review
Delos 3 glass tanks cracked, not one but three on the trot lasting about 4 hours. I was told that this was unusual. Now they won’t answer the phone or email. Very poor customer service

19 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Aspire have a great team

Aspire have a great team, super fast, quality products, and very helpful. Very pleased with Mike and the team, the products and speed of delivery. Top team, always a pleasure!

9 oktober 2025
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Charging port failures

I have purchased two Aspire ecigs. One from a local vape shop and one from Amazon. The first lasted about 12 months until the charge port fell out. I thought fine, things happen. I purchased a second one as, apart from the port issue it was great, however the second one had the same issue after four months. I’m not sure if this is a manufacturing issue or I have just been unlucky!

31 juli 2025
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Great until you need to return a faulty product

I have used Aspire products for a few years now and have usually found them great. Last week I ordered a new Flexus stik to update my existing one. When it arrived it was faulty and refuses to charge. The returns process is like pulling teeth and has totally put me off buying any more Aspire products. Shame really, as I'd always recommend them to people before.

5 juni 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

DO NOT BUY!!! Product claims are wrong

Recently purchased 2 Aspire Gotek Pro vapes, it was stated that the battery lasts up to 2 days, then can someone please tell me why the 2 I have purchased, the battery doesn't even last an hour let alone 2 days. VERY disappointed with this product.

31 maj 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Just put in an order and I hope it…

Just put in an order and I hope it comes after reading this review. I am disabled.

This is a Trust pilot review~trading standards will get involved apparently and website may shutdown from what I’ve been told.
Legal issues processing.

31 mars 2025
Omdöme utan inbjudan
Logotyp för Aspire eCig UK

Svar från Aspire eCig UK

Hi Jeanette. Your order was placed on the 29th march and was shipped on the 31st March because Royalmail are closed over the weekend. We have already emailed you the tracking number and hopefully your order should arrive within 1-2 business days. Please note that from our end all orders are sent out on time, unfortunately as a business we have no control once royalmail take over the delivery process. Thanks

Betygsatt 3 av 5 stjärnor

I have a Gotek X vape

I have a Gotek X vape, it’s a good little vape that gives you a good flavour coming through, the only thing is I’ve now had to buy 3 in the last 6 months, there is no warning just stops working

25 mars 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

i am giving it 5 stars as the customer…

i am giving it 5 stars as the customer service was second to none, my order didn't arrive so i sent an email, to which they replied and then the following day they rang me, offered to send it again recorded delivery and i got my order the next day, i cant comment on the e-cig as yet as i have only just got it, but its very rare you get customer service like that.

11 december 2024
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

I bought the Aspire Zelos Nano directly…

I bought the Aspire Zelos Nano directly from the Aspire website, expecting a reliable device. Unfortunately, the battery life is terrible—it barely lasts half a day, even with light to moderate use. For the price, this is incredibly disappointing.

When I first tried to return it, Aspire wouldn’t accept the return because I didn’t have the original box. Now that I’ve finally found it, I’ve been trying to reach their support team again, but they’re not responding to my messages.

Overall, I’m very unhappy with both the product and Aspire’s customer service. I would not recommend purchasing from their site if you’re looking for quality or support.

1 november 2024
Omdöme utan inbjudan
Logotyp för Aspire eCig UK

Svar från Aspire eCig UK

Hi Letitia

We did email you saying you can return it if you have found the packaging. As with all vape companies all returns are accepted as long as they are returned in the original packaging, this is so we can match it with the batch number to make sure it was purchased from us.

We don’t have issues with returned items or replacements on faulty goods because they are covered under warranty.

Have a great week.


Thanks

Betygsatt 1 av 5 stjärnor

Leaking Oniix vapes

I have been using Aspire vapes for years and always swore by them - until I recently bought 2 Aspire Oniix vapes. Absolutely awful. They leak at every filling. The only way to avoid leakage is to fill it only halfway, which means I'm filling the tank every hour or so. I've looked at the YouTube videos and searched on Google but can't solve the leak problem . I have been asked to include further information but no idea what information is required! I bought the vapes from an Ebay seller. FOLLOW ON NOTE. I received an illogical reply from Aspire saying my complaint should be directed to the Ebay seller. The Ebay seller doesn't produce these vapes so he can't be blamed - he is only the product seller. The items came in sealed packs!

21 juli 2024
Omdöme utan inbjudan
Logotyp för Aspire eCig UK

Svar från Aspire eCig UK

Hi Paul. The items were purchased from a eBay seller and not directly from us. Your suppose to resolve the issue with the seller and leave a review on their account.

This site is to let customers know how your experience was with the company you purchased from. Please read the T&C’s of trust pilot. Even faulty items have to be dealt with by the seller who has to follow a process covered under warranty.

If you purchased a Sony tv from John Lewis and something was wrong with it, you would contact John Lewis to resolve it and not Sony.

Thanks

Betygsatt 5 av 5 stjärnor

Great guys. Thanks

Great guys. Great service. Long time Providing me with great products. Always happy with their products and they are always happy to deal with any issues prompt. Thanks 😃

13 juli 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Very helpful

great company. needed someone reliable when i quit smoking and they have definitely been that. great prices and great service. definitely recommended. thanks very much

13 juli 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent seller with Swift…

Excellent seller with Swift communication. Always available with local pick up. cheapest prices and always authentic Aspire products. Highly recommended! Been buying from this seller for years and have always been a happy repeat customer to recommended to others.
Any queries have always been dealt with promptly and resolved professionally. Definitely earns my 5 stars 🌟 thanks 😊

14 maj 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Outstanding service

The customer service was outstanding, I was impressed with the quality of the product I received. Very efficient and reliable I would highly recommend this business to others.

7 maj 2024
Omdöme utan inbjudan

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