Aspen Financial Direct Omdömen 2 172

TrustScore 3.5 av 5

3,6

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

2 strikes Credit Report, More info needed,1st loan approved, no additional Info needed, made payments thru COVD-19, paid on time, paid off to Term, Now I need another loan, not so EASY this time, the... Se mer

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Betygsatt 2 av 5 stjärnor

Fast money but high interest rate 5 dollars every day you do not pay them back even if you are set up to make payments bi weekly when your checks actually come It is so stressful to know that u think... Se mer

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Betygsatt 5 av 5 stjärnor

I chose Aspen to work with me on a personal loan because of my pre-approval status and knowing ahead of time what my monthly payments would be. This helped me with existing financial planning and the... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I was in need of funds to consolidate some debt. I received an offer through the mail from Aspen Financial. I completed an easy online application, sent them my pay stub and photo I.D. Within the nex... Se mer

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Företagsinformation


Kontaktuppgifter

3,6

Medel

TrustScore 3.5 av 5

2 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

The response time was great

The response time was great. The loan was most appreciative

21 februari 2020
Omdöme utan inbjudan
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Svar från Aspen Financial Direct

Thank you for your review! We love hearing from our customers and appreciate you sharing your experience with others.

Your Aspen Financial Direct Team

Betygsatt 5 av 5 stjärnor

Always concerned about my needs

21 februari 2020
Omdöme utan inbjudan
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Svar från Aspen Financial Direct

Thank you for being a valued Aspen Financial Direct customer! We're so glad to hear you've had a good experience and appreciate you sharing your review with others. We look forward to continuing to serve your needs in the future!

- Your Aspen Financial Direct Team

Betygsatt 5 av 5 stjärnor

Highly recommend Aspen!

Very fast and easy application process and the money was there the next morning in my account!

21 februari 2020
Omdöme utan inbjudan
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Svar från Aspen Financial Direct

Thank you for sharing your review! We're excited to hear about your experience and look forward to helping you should you need anything in the future.

Thanks,
Your Aspen Financial Direct Team

Betygsatt 5 av 5 stjärnor

El tramite es muy rápido y fácil

El tramite es muy rápido y fácil, responden rápido los e-mails cuando uno les pide algo o quiere uno saber algo, es mi primera vez y espero que todo resulte con satisfacción para ambas partes

21 februari 2020
Omdöme utan inbjudan
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Svar från Aspen Financial Direct

Thank you for your review. We look forward to continuing to assist you with your borrowing needs.

Your Aspen Financial Direct Team

Betygsatt 1 av 5 stjärnor

Bad experience with customer service

My loan was approved but the money was never deposited into my account due to an input error on the checking account number. When I spoke that same day to a representative I was told that the money was returned to Aspen Financial and that I would have to reapply after the account was canceled due to returned funds. I was not able to reapply due to the original account still not closed out several days later.
I needed the money for an emergency which I was unable to get from your company after several attempts . I have since found funds elsewhere. No one from your company followed up with me after the funds had been returned to your company. I only received a generic email telling me to get in touch with a representative.
Bad customer service in my opinion.
Sincerely,
Melanie Millar

20 februari 2020
Omdöme utan inbjudan
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Svar från Aspen Financial Direct

Thank you for sharing your feedback with us and we apologize for the frustration this caused. From time to time, applicants enter incorrect bank account numbers on their applications. Once we are alerted by the bank and funds are returned to us, it is our process that the consumer re-apply with the correct information. Ensuring we have accurate data and safe-guarding your information is very important to us.

If you are still unsure of your current account status, or having any difficulty re-applying, please don't hesitate to reach out to our customer support team. They are available Mon-Fri from 8AM to 8PM CST. Simply call (877) 293-2987.

Your Aspen Financial Direct Team

Betygsatt 5 av 5 stjärnor

Very easy process

20 februari 2020
Omdöme utan inbjudan
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Svar från Aspen Financial Direct

Thank you for your review! It's great to hear what our customers think of our products and services. Welcome to Aspen and let us know what we can do to assist you.

Your Aspen Financial Direct Team

Betygsatt 1 av 5 stjärnor

Received 3 emails saying i was…

Received 3 emails saying i was approved. Then after sending my licence and pay stub I receive an email saying I'm not approved. I think it's a shady way to get personal information

20 februari 2020
Omdöme utan inbjudan
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Svar från Aspen Financial Direct

Thank you for sharing your feedback with us and we apologize for the confusion. Some states require additional verification of information in order to complete the loan process. For instance, in Illinois, state law requires that we receive income verification documents in order to satisfy affordability requirements in that particular state. In this instance, it looks as though you were conditionally approved, pending verification of additional documents needed.

If you have any further questions regarding your specific situation, please don't hesitate to contact our customer support team. They are available Mon-Fri from 8AM to 8PM CST. Simply call (877) 293-2987.

Your Aspen Financial Direct Team

Betygsatt 5 av 5 stjärnor

Easy and fast.

20 februari 2020
Omdöme utan inbjudan
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Svar från Aspen Financial Direct

Thank you for your review! We love hearing from our customers and appreciate you sharing your experience with others.

Your Aspen Financial Direct Team

Betygsatt 5 av 5 stjärnor

Thank you

Thank you for everything.

20 februari 2020
Omdöme utan inbjudan
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Svar från Aspen Financial Direct

And thank YOU for being a valued customer! We love reading customer reviews and hearing about your experiences with us. Please let us know if there's anything we can do to assist you in the future.

Your Aspen Financial Direct Team

Betygsatt 5 av 5 stjärnor

Very helpful and simple.

20 februari 2020
Omdöme utan inbjudan
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Svar från Aspen Financial Direct

Thank you for your review! We love hearing from our customers and appreciate you sharing your experience with others.

Your Aspen Financial Direct Team

Betygsatt 5 av 5 stjärnor

Fast and friendly service.

20 februari 2020
Omdöme utan inbjudan
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Svar från Aspen Financial Direct

Thank you for putting your trust in Aspen Financial Direct! We're happy to have you as a customer and look forward to assisting you with your borrowing needs.

Thank you for sharing your feedback with us!
Your Aspen Financial Direct Team

Betygsatt 5 av 5 stjärnor

Aspen Financial is a wonderful business…

Aspen Financial is a wonderful business which has a quick and efficient application process. I was able to get help within 48 hours when I needed it most

19 februari 2020
Omdöme utan inbjudan
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Svar från Aspen Financial Direct

Thank you for putting your trust in Aspen Financial Direct! We're happy to have you as a customer and look forward to assisting you with your borrowing needs.

Thank you for sharing your feedback with us!
Your Aspen Financial Direct Team

Betygsatt 5 av 5 stjärnor

The application was amazingly easy and…I love Aspen!

The application was amazingly easy and the funds were deposited the next day!

19 februari 2020
Omdöme utan inbjudan
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Svar från Aspen Financial Direct

Thank you for your review! We love hearing from our customers and appreciate you sharing your experience with others.

Your Aspen Financial Direct Team

Betygsatt 5 av 5 stjärnor

So efficient and quick

So efficient and quick. Not a lot of red tape to get a loan.

19 februari 2020
Omdöme utan inbjudan
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Svar från Aspen Financial Direct

At Aspen Financial Direct, it's our pleasure to help people with their borrowing needs. Thank you for sharing your personal experience with others. We're happy you're here!

Your Aspen Financial Direct Team

Betygsatt 5 av 5 stjärnor

Very easy to apply and fast decision…

Very easy to apply and fast decision time.

19 februari 2020
Omdöme utan inbjudan
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Svar från Aspen Financial Direct

Thank you for being a valued Aspen Financial Direct customer! We're so glad to hear you've had a good experience and appreciate you sharing your review with others. We look forward to continuing to serve your needs in the future!

- Your Aspen Financial Direct Team

Betygsatt 1 av 5 stjärnor

So I took out a $3500.00 loan

So I took out a $3500.00 loan, made Seven payments at $400.00 for $2800.00. Wanted to pay my loan off and was told that My Pay Off was $3800.00😡I’m filling a complaint with the Attorney Generals office, BBB and every social media site I can post my experience with Aspen Financial.

19 februari 2020
Omdöme utan inbjudan
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Svar från Aspen Financial Direct

For confidentiality reasons, please contact our customer support team regarding your specific experience at (877) 293-2987. They are available Mon-Fri 8AM to 8PM CST.

Your Aspen Financial Direct Team

Betygsatt 5 av 5 stjärnor

Immediate approval

Immediate approval, and low payments for a high amount loan compared to others. It hit my account very next business day. This was the way to go! Thanks Aspen Finacial

19 februari 2020
Omdöme utan inbjudan
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Svar från Aspen Financial Direct

Thank you for choosing Aspen Financial Direct for your borrowing needs! We're so glad to hear you had a positive experience. Please let us know if there's anything we can do to assist you in the future.

Thanks,
Your Aspen Financial Direct Team

Betygsatt 5 av 5 stjärnor

So easy and helped at a crucial time

So easy and helped at a crucial time. Thanks again !

19 februari 2020
Omdöme utan inbjudan
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Svar från Aspen Financial Direct

At Aspen Financial Direct, it's our pleasure to help people with their borrowing needs. Thank you for sharing your personal experience with others. We're happy you're here!

Your Aspen Financial Direct Team

Betygsatt 5 av 5 stjärnor

Quick and easy.

18 februari 2020
Omdöme utan inbjudan
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Svar från Aspen Financial Direct

Thank you for choosing Aspen Financial Direct for your borrowing needs! We're so glad to hear you had a positive experience. Please let us know if there's anything we can do to assist you in the future.

Thanks,
Your Aspen Financial Direct Team

Betygsatt 5 av 5 stjärnor

Very simple & quick.

18 februari 2020
Omdöme utan inbjudan
Logotyp för Aspen Financial Direct

Svar från Aspen Financial Direct

At Aspen Financial Direct, it's our pleasure to help people with their borrowing needs. Thank you for sharing your personal experience with others. We're happy you're here!

Your Aspen Financial Direct Team

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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