Scammers, They will extort you for more $
United Moving Express in coordination with A & S Moving and packing are companies who use extortion and unethical practices.
I answered an ad online while I was looking for a moving company to move my things from Pleasant Hill, CA to Baton Rouge, LA. I was give an initial estimate of about $2300. I told United Moving express it was too much and I would do more research they came back and said if we can do your move for $1900 can we make a deal? I told them sure, that would be acceptable. So they gave me a binding moving estimate based on me telling them i have a standard-one bedroom apartment worth of furniture to move - a living room set with one couch and accent chair, a coffee table, side tables and bedroom furniture - a bed, side tables, a dresser and then some extra boxes for kitchen and bathroom things. all of which was in a 10x10 storage facility which was about 70% full. I told them all of this, they confirmed all these details over the phone and sent me the contract.
On the day of the move the moving company loads half of my things, and then tells me they will need to charge me an extra $500 because it was taking up more space on the truck than the estimate. I told them they knew exactly how much space it would require. They told me they would not let me take the rest of my things until i paid. They extorted me for more money. When I called the brokerage company they said
1. their software was outdated so they couldnt account exactly for the amount of space they would need on the truck.
2. that it didnt account for "non-standard" sized items. All of my items were standard size, nothing out of the ordinary.
They knew exactly how much space it would take, but they gave me a fake amount on the initial contract, in order to take my deposit, knowing i would be charged a lot more on the day of the move by their partner company who extorted me and gave me no alternatives. They would take my money one way or the other; I either pay them to load the rest of the things on the truck or they would take all them money (deposit + half of the amount of the move) for labor of already loading half of my things on the truck then off if i chose to do so.
On top of that, they also moved my things 3 weeks after they picked up my things. I was told they didnt know when it would come, they most of the time didnt answer the phone, and they refused to tell me where my items were.
They showed up at 8 pm to deliver my things. DO NOT USE THESE SCAMMERS.
21 juni 2025
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