Waste of time, they don't care
They advertise as a concierge service. The "concierge" does not attempt to get to know you or your partner at all to see what would be a good fit. If you complain or give feedback, they give excuses and do not fix the problem. After the second concierge continued to not reply within days, I requested she stop messaging me and we would continue on our own picking the box theme so we could continue to have access to previous scene material (once you stop paying you cant access previous content). She had our membership cancelled. Also regarding price - we signed up before they implemented a fee for changing dates and we not notified of the new pay feature. Also was unable to access their site and the response was "sorry, it's your device/service" despite it being the only webpage that was crashing and on different browsers, devices, wifi and 5g. Don't waste your time or your money.







