Great creative product line. I bought 5 t-shirts: v good quality. Had one small issue & customer service was immediately responsive. One tip: shirts run small, order up one size Excellent sma... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Bought a beautiful Calvin & Hobbes print, delighted with the style, quality etc. but sadly it had been mis-handled by the courier and arrived damaged. However, the customer service team went out of t... Se mer
Företaget har svarat
I’ve been buying artist-themed tees from these guys for years. Not only are the shirts themselves excellent, but they have sparked interesting mini-conversations with strangers. The woman who checked... Se mer
Företaget har svarat
Art -O-Rama makes it easy to send a GCard ! Who doesn’t want to pick their own t-shirt with a message/image/art that matters to the receiver and possibly to others seeing th t-shirt!! Art gets throug... Se mer
Företaget har svarat
Företagsinformation
- Klädbutik
- också i
- Affischbutik
Skrivet av företaget
Our unbridled passion for creating unique designs and collaborating with like-minded individuals brought our vision to life, capturing the world's attention. Our products embody our fervent commitment to creativity and innovation, and we're excited to share them with you!
Kontaktuppgifter
Laurel St., 65090, Santa Cruz, USA
- support@artoramashop.com
- artoramashop.com
4,7
Utmärkt
139 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Art-O-Rama Rules!
The staff at Art-O-Rama are super responsive and prompt. The quality of the printing and tshirt are great. Love them. X
19 december 2023
Omdöme utan inbjudan
Svar från Art-O-Rama Shop
Thanks so much, Ruth!
We’re thrilled to hear you’re happy with the quality and our customer service. Your support means a lot to us! 😊
Great Gifts Ideas with GREAT service
Bought some Christmas gifts from Art-O-Rama. Lots to choose from and I found really perfect gifts. The quality of the items are top-notch (t-shirts). There was a slight confusion about delivery date caused by the postal service, but Phil from Art-O-Rama was very responsive and reassured me about the delivery. Great service!
21 december 2023
Omdöme utan inbjudan
Svar från Art-O-Rama Shop
Thanks, Patrick!
We’re so glad you found the perfect gifts, and we really appreciate your understanding about the delivery mix-up. Phil will be thrilled to hear your kind words! Looking forward to helping you again soon. 😊
I’m a repeat customer
I’m a repeat customer. My son is a fan of the designs. I had a receiving incident in this order and was amazingly surprised how quick and swift the company responded. Beyond exceptional.
4 december 2023
Omdöme utan inbjudan
Svar från Art-O-Rama Shop
Thank you so much for being a repeat customer!
We’re thrilled your son loves the designs, and we’re so happy to hear our team handled the issue swiftly. Your support means a lot, and we look forward to serving you again soon! 😊
Great product love the stuff shipping…
Great product love the stuff shipping was a lil slow on one piece but all is good thanks alt good customer service as well .
14 november 2023
Omdöme utan inbjudan
Svar från Art-O-Rama Shop
Thanks, Jeff!
We’re glad you love the products and appreciate your patience with the shipping. We’ll make sure to keep up the good service next time! 😊
Great Customer Service
I purchased a mug from Art-O-Rama and unfortunately it arrived broken. But Phil was very responsive and a new mug was sent to me to replaced the damaged one very quickly.
Got the new mug and love it!
31 oktober 2023
Omdöme utan inbjudan
Svar från Art-O-Rama Shop
Thank you for your understanding!
We’re so glad to hear Phil was able to take care of the issue and that you love the new mug! We truly appreciate your kind words and look forward to serving you again. 😊
2nd time buyer and I really like your…
2nd time buyer and I really like your product and the price is very reasonable.
25 oktober 2023
Omdöme utan inbjudan
Svar från Art-O-Rama Shop
Thank you, Herbert!
We’re thrilled to have you as a second-time buyer and appreciate your kind words about the products and pricing. Looking forward to having you shop with us again soon! 😊
very good service.
22 september 2023
Omdöme utan inbjudan
Additional item was added to cart with…
Additional item was added to cart with cart our approval, and then refused to cancel it. So we ended up giving it away on arrival...wrong item and wrong size. Terrible customer service.
1 september 2023
Omdöme utan inbjudan
Svar från Art-O-Rama Shop
Dear David,
We kindly inform you that cancellations are accepted within one hour of purchase. For more detailed information, please refer to our complete policy available here: https://artoramashop.com/policies/refund-policy
Highly recommended!
Fast shipment, Great product, great customer service!
26 augusti 2023
Omdöme utan inbjudan
Svar från Art-O-Rama Shop
We appreciate you reaching out to us concerning the sizing matter with the t-shirt you recently received. We deeply regret any inconvenience this situation might have caused you.
At our company, our utmost goal is to furnish accurate sizing details and provide top-notch products to all our valued customers. Our sizing charts are comprehensive, and we make use of photographs featuring real-life models to ensure a genuine portrayal. Nevertheless, we acknowledge that personal preferences and body types can lead to occasional differences in fit.
I sent an email on receiving the shirt
I sent an email on receiving the shirt, unfortunately, I'm not very pleased by the quality of the image on the T-shirt – when compared to the photograph on your website, the shirt image is washed out, with the detsils faint or missing.
24 juli 2023
Svar från Art-O-Rama Shop
Dear Michael,
We apologize for any inconvenience you've experienced. To resolve the issue, please provide us with a photo of the defective t-shirt, and we will promptly send you a replacement at absolutely no cost.
Please keep in mind that our policy allows for returns within a 30-day period.
Good price and quick delivery
23 juli 2023
Stay far away from ART-O-RAMA because…
Stay far away from ART-O-RAMA because of their “no return policy!!”ordered a woman’s t-shirt 2XL and it’s more like a women’s medium.It’s a gift for a friend. I tried to explain to the person, from Art-O-RAMA through email, I think it was Phil, that the shirt is no where near a 2XL and I would like to exchange for a men’s 3XL, but their policy is no returns. I will never buy from them again b/c if something is not what I expected I’d like to be able to return.
2 juli 2023
Svar från Art-O-Rama Shop
Thank you for contacting us regarding the sizing issue with the t-shirt you received. We apologize for any inconvenience this may have caused.
At our company, we strive to provide accurate sizing information and offer high-quality products to our customers. Our sizing charts are detailed, and we use photos featuring real models to provide a realistic representation. However, we understand that individual preferences and body types can vary, leading to occasional sizing discrepancies.
Regarding your request for an exchange, we regret to inform you that our current policy states that we only accept exchanges for faulty items. As the t-shirt you received is not faulty, we are unable to process an exchange in this case.
We value your satisfaction as a customer and aim to find a resolution that meets your needs. To compensate for the inconvenience, we would like to offer you a 20% discount on your next purchase. We will send you an email with the discount code shortly.
We would also like to assure you that we have maintained the same prices for our products over the past three years while upholding our commitment to delivering quality merchandise. We appreciate your understanding in this matter.
If you require any further assistance or have additional questions, please feel free to let us know. We value your feedback and will do our best to address any concerns you may have.
Thank you for your understanding and continued support.
Customer service issue: Exemplary
UPDATE:
The owner responded to my inquiry and addressed the issue - socks are on the way and he even offered a new set of tshirts printed on thicker Gildan fabric gratis. Overall, they made some errors on my order but were expedient enough to make the necessary corrections…kudos and thanks!
Initially, I did not receive the socks I ordered, just the shirts. I’m still awaiting a reply to my email and/or a refund…we shall see.
6 juli 2023
Cool stuff from a very cool company
The ease with which I placed my order was excellent. The selection of shirts and mugs is fantastic. I hope to see more choices. The items are reasonably priced.
28 juni 2023
Exactly what I was looking for
Exactly what I was looking for; less costly and received more quickly than I anticipated. Thanks.
27 juni 2023
My mug was exactly as illustrated and…
My mug was exactly as illustrated and shipping was faster than stated.
26 juni 2023
Quick correction of order and fast delivery
I miss orders but after an email the order was corrected and delivered!
Thanks for the great service!
11 juni 2023
Almost perfect
I love the art work, the quality of the shirt is nice and soft. The only problem I had was the shirt is a smaller Large than I am accustomed to. I should have checked a size guide.:(
6 juni 2023
Father’s Day gift
Bought as a Father’s Day gift for my husband & he loves it. Fits well and is well made.
6 juni 2023
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