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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Företagsinformation
Skrivet av företaget
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Kontaktuppgifter
Tierney Lane, W6 9AT, London, Storbritannien
- info@artisanrughouse.com
- artisanrughouse.com
4,0
Bra
15 omdömen
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Really poor communication
Really poor communication. I ordered a rug with a 3 week delivery time … it has been 7 weeks now and they have been terrible communicating with me, it’s been the customer having to chase them. It is not a cheap rug, I would hope for a much better experience and customer care.
I just hope it looks as I’m expecting it to when it eventually comes … if it does turn up!
20 mars 2025
Omdöme utan inbjudan
Very happy with both product and…
Very happy with both product and service. I bought 2 rugs from artisanrugs and have had many positive comments about them. They hoover up brilliantly and look perfect in my spaces. Took about 10 days to arrive but lines of communication were open. Highly recommend!
27 november 2024
Very bad experience
Before ordering we checked the return policy I have on an email they would take it back in 2 weeks from delivery. The rug arrived and is not what we expected, so we asked for a return in the day or so, now and 1 week on from delivery they have been ignoring all our emails asking for a shipping label. We have sent 4 emails, their phone number is not active. I wonder why anyone would treat their customers with such negligence.
30 november 2024
Omdöme utan inbjudan
Affordable and great quality
4 september 2024
Quick delivery time
Quick delivery time, my only issue was that it wasn’t quite the dimensions I requested but this may have had something to do with the design I ordered being distorted if they made it exactly to size. However it looks great in my summer house.
5 juli 2024
I am thrilled with the rug
I am thrilled with the rug, it's in the conservatory, such lovely colours,
stays nice & flat.Brightens up the place ready for Summer.
Thank you so much.
Would buy from you again.
9 maj 2024
The customer service was excellent!
The customer service was excellent, answering my questions almost immediately. My rug arrived quickly and was exactly what I ordered. I would buy from Artisan Rug House again!
22 april 2024
Svar från Blingi Casino
Thank you for your positive review! We're thrilled to hear that our customer service team was responsive to your needs and that your rug arrived quickly and met your expectations. We look forward to the opportunity to serve you again!
Svar från Blingi Casino
Thank you for your review! We're so glad to hear that you found the perfect rug at Artisan Rug House. We hope it adds beauty and comfort to your space for years to come!
very good customer service & delivery
very good customer service & delivery, all was perfect, good quality of rugs, highly recommended!
18 april 2024
Svar från Blingi Casino
Thank you for your great review! We're delighted to hear that you were satisfied with our customer service and delivery. It's wonderful to know that the quality of our rugs met your expectations. We appreciate your recommendation and hope to serve you again soon at Artisan Rug House!
The customer service was fabulous
The customer service was fabulous and super friendly.
I will always shop with Leo. Very helpful and knowledgeable!
18 april 2024
Svar från Blingi Casino
Thank you for your kind review! We're thrilled to hear you had a fabulous experience with our customer service team. We pride ourselves on being friendly, helpful, and knowledgeable. We look forward to your next visit to Artisan Rug House!
Great Quality & Quick Shipping!
The quality of this rug exceeded my expectations. It’s a beautiful addition to our home. The team was so helpful and patient as I decided on the ideal rug. I also received my order very quickly. Will definitely be a return customer!
18 april 2024
Svar från Blingi Casino
Thank you for your fantastic review! We're so glad to hear that the rug exceeded your expectations and that our team could assist you in finding the perfect fit for your home. We're happy to have delivered your order quickly. Looking forward to welcoming you back soon at Artisan Rug House!
Excellent
Their customer service was outstanding, going above and beyond to ensure I was satisfied with my purchase. The rug I received is stunning, with vibrant colors and top-notch craftsmanship. It fits my space beautifully. Highly recommend
18 april 2024
Svar från Blingi Casino
Thank you for your wonderful review! We're delighted you're pleased with your rug and our customer service. At Artisan Rug House, we're committed to quality and customer satisfaction. We appreciate your recommendation and look forward to your next visit!
Great client servicing and quality rug
The client servicing was excellent. Quick to respond and professional. The rug arrived exactly when it was scheduled to. The quality was good.
I recommend Artisan Rug without question and would purchase another rug without hesitation.
3 januari 2024
Omdöme utan inbjudan
Svar från Blingi Casino
We are incredibly grateful for your kind words and recommendation. It's wonderful to hear that our customer service met your expectations in terms of responsiveness and professionalism. We're also delighted that the rug arrived on schedule and that you're satisfied with its quality. Your willingness to choose Artisan Rug House again means a lot to us, and we eagerly look forward to your next visit.
The communication was excellent and the…
The communication was excellent and the customize dimension are perfect. Very great service
11 december 2023
Svar från Blingi Casino
Thank you so much for your kind words and positive feedback! At Artisan Rug Brand, we are thrilled to hear that you are satisfied with our customized rug dimensions and the level of communication provided. Delivering great service and ensuring our customers are happy with their unique rug selections is our top priority. Your review means a lot to us and helps us continue to improve and provide the best service possible. We look forward to serving you again in the future!
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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
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