Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

I received a picture ordered via Very but dispatched by this company the picture took over 2 weeks to arrive from dispatch then it came it was badly framed with black clips having not been properly fi... Se mer

Betygsatt 2 av 5 stjärnor

Disappointed. Ordered 30x30 print to fit a mount I had. The entire picture and surround total 30x30 and the actual picture is tiny.expected the picture to be 30x30

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Absolutely top class customer service from Graeme at the art group. Our canvas arrived with a small black line on it which wasn’t part of the picture. He responded super quickly and sent out anoth... Se mer

Betygsatt 5 av 5 stjärnor

Excellent first time experience with The Art Group buying 12 pictures and having them all framed. Expertly handled throughout by Graeme who helped me through the ordering process as I wanted something... Se mer

Företagsinformation

  1. Dekoration- och inredningsbutik

Skrivet av företaget

The Art Group is the market leader in art publishing, artists include Sam Toft, Scott Naismith, Jane Bannon, Richard Macneil and Louise Brown. Buy online from a huge selection of wall art including art prints, framed pictures, canvas prints, picture frames, wood prints, homeware and gifting. Custom framing is also available. We offer fast and secure shipping to most destinations.


Kontaktuppgifter

3,0

Medel

TrustScore 3 av 5

20 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har inte besvarat negativa omdömen

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 2 av 5 stjärnor

Ordered a 30x40 print

Ordered a 30x40 print to fit a particular frame. However, be aware that the 30x40 is not the size of the actual picture. It includes the white band around the print, consequently the actual size of the picture/scene is considerably smaller than 30x40.

19 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Pictures arrived really well packed

The pictures I ordered arrived very quickly and well packed. The frames were good quality too. There was a minor issue with one of the pictures, but this was sorted out in no time, so would not hesitate to highly recommend them!

20 februari 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Avoid expensive art appalling quality …

I received a picture ordered via Very but dispatched by this company the picture took over 2 weeks to arrive from dispatch then it came it was badly framed with black clips having not been properly fitted into the frame when I went to hang it the frame completed disintegrated and literally fell apart. It’s a miracle the glass didn’t shatter everywhere. If the picture had been properly framed this may not have happened. I love the art work but I would never order through this company again having read reviews of other people who have purchased this exact same picture via other companies the exact same thing happened to them. For a £100 picture that’s a disgrace.

8 december 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fantastic quality, speedy service

I bought a 40 x 50 print by Louise Brown and I am extremely happy with the quality. I have bought prints before through eBay and this would have cost 3 times the amount for the same quality. I bought it after reading other trust-pilot reviews on the Art Group. Excellent, don’t hesitate to order, I’ll be back and will recommend this company.

26 juni 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Very impressed, quality pictures

I received my order today very impressed with the quality. The James Bond posters have all the original cast information at the bottom making them an interesting talking point. My order had a slight error but it was resolved by Graeme as soon as I emailed. Great company I will be buying more soon!

13 juni 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Quality Art Prints!

Ordered 10 prints on 31/03/23 which arrived today. Very pleased with all of the items that arrived safe & secure.
Just as expected with 6 prints that exceeded my expectations.
Will look forward to Framing/displaying them soon!
Happy to recommend this company, I am sure i will become a repeat buyer! Thank You :0)

5 april 2023
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Disappointed

Disappointed. Ordered 30x30 print to fit a mount I had. The entire picture and surround total 30x30 and the actual picture is tiny.expected the picture to be 30x30

27 mars 2023
Omdöme utan inbjudan
Logotyp för The Art Group

Svar från The Art Group

We are sorry you were disappointed with the print, you are more than welcome to return it for a refund. For future reference there is the option to view a size guide on every product page which shows the overall size of the prints, the width of the borders and the actual image size. The image on the website also shows the border clearly with the small image for this particular size of print.

Betygsatt 5 av 5 stjärnor

Highly recommend!

We've had a superb experience with The Art Group, and Graeme in particular has been incredibly helpful (and patient!). Highly recommend!

11 maj 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Absolutely top class customer service…

Absolutely top class customer service from Graeme at the art group.

Our canvas arrived with a small black line on it which wasn’t part of the picture. He responded super quickly and sent out another completely free of charge. Will definitely be using them again. Thanks.

24 februari 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Beautiful canvas, perfect delivery...

Ordered my first canvas and was a little nervous, but could not be happier. Swift and safe delivery of the item today. Painting looks amazing, it has really lifted my spirits during lockdown. Quality of the colours and stretching of the canvas very good. Will be ordering again. Thanks to Graeme for personally answering my initial delivery email within 24 hours too :)

2 mars 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Pictures frames arrived slightly …

Pictures frames arrived slightly damaged in transit even though they were very well packaged .I wouldn't hesitate to order again The owner was brilliant dealing with it .5 stars because it wasn't their fault and went above and beyond to sort

8 februari 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent customer service.

Purchased two framed pictures ,excellent service really
Pleased with both pictures.
Graham was trying to sort couple of additional requests
Out. Customer service is excellent.

7 februari 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent first time experience.

Excellent first time experience with The Art Group buying 12 pictures and having them all framed. Expertly handled throughout by Graeme who helped me through the ordering process as I wanted something slightly different to what was being offered. He even picked up a mistake I had made when one of the mounts was a different colour to the others. The Pictures arrived without any problems, I am yet to unpack completely and hang, as the space is not ready for them. I will certainly be using them again. Thanks to everyone involved.

15 oktober 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

professional & speedy service

This was our first dealing with The Art Group. We searched far and wide for our prints and found exactly what we wanted here. From start to finish the service and professionalism was second to none. Following a very speedy and very well packaged delivery we found a slight anomaly with the colour of one print. This was immediately dealt with and replaced without question or fuss. Very well pleased, and will have no hesitation in using them again.

8 oktober 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Amazing company!

Amazing company!. Good quality canvas print I chose very speedy delivery and fast response from owners when i had a enquiry. Very pleased will buy from here again.

29 juni 2019
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Wonderful service

I was a nightmare customer: fussy, awkward and wanted a frame not in their usual collection but Graeme from Art Group patiently sort it all out.
He was friendly, polite and very efficient.
It all got sorted effortlessly and my picture arrived beautifully packaged and exactly as I wanted it.
Graeme even contacted me to see if it had arrived, was all ok and I was happy with the picture!!

Thanks so very much. I couldn’t find what I wanted anywhere else but the Art Group made it all easy.

Will be recommending to all who listen and definitely will be shopping there again
Maria

7 mars 2019
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer