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Armstrong Cheshire Omdömen 

1 079
•
TrustScore 4 av 5

3,8

Byggvaruhus
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Terrible experience with this company, order of wood never arrived and eventually they cancelled order and said they’d refund me, this was on the 8th July! Today, 2 months later still not had a ref... Se mer

Betygsatt 5 av 5 stjärnor

Ultra fast delivery, technically superlative company, their products are light years ahead of all others. Unbelievable prices. I have been in construction for nearly 70 years now and am still working... Se mer

Betygsatt 5 av 5 stjärnor

Ordered 2T of midnight blue slate chipping (2 pallets of 50 bags each) Very nice product at a great price. Contacted quickly after order to arrange a suitable delivery date. Delivery was as arrang... Se mer

Betygsatt 4 av 5 stjärnor

Item when ordered said ship Wed/Thur/Fri direct from mnaufacturer. Turns out it will be the follwing week. No notificatinon. Little point in giving a delivery schedule and not sticking to it. On cont... Se mer

Företaget har svarat

Företagsinformation

  1. Byggvaruhus
  2. också i
  3. Butik med isoleringsmaterial
  4. Försäljare av gipsskivor
  5. Plywoodleverantör
  6. Trädgårdsarkitektursbutik
  7. Träleverantör

Skrivet av företaget

Armstrong Cheshire are an online builders merchant specialising in the following categories: Timber Sheet Materials Bricks Lintels Paving Insulation Our measure of success are the genuine reviews we get. We're especially proud of our Trustpilot 5 star status. We don't always get it right first time but we do promise to do everything we can to remedy the situation. We supply leading leading brands including: Rockwool, British Gypsum, Ibstock Brick, Catnic Lintels and Trex Decking. A recent addition is our extended credit facilities in partnership with a a leading trade provider. If you can't find the Timber or Building Materials you're looking for on our website then get in touch by phone or live chat and our product experts will do their very best to help you.

Kontaktuppgifter

3,8

Bra

TrustScore 4 av 5

1 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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3,8

Alla omdömen

(1 079)

40 omdömen under de senaste 12 månaderna

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Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer
Betygsatt 1 av 5 stjärnor

Haven’t received my lintel as of yet

Haven’t received my lintel as of yet. No one answers the phone. All I get back is emails saying they will let me no when it’s coming. On purchase it said 5-7 days and my job is running well over now because of this. Stay well clear if you like to get jobs finished

27 november 2025
Betygsatt 1 av 5 stjärnor

Poor customer communication

Ordered 16th November, the timbers arrived in the leadtime shown, however after a week of placing the order and chasing, calling multiple times with nobody answering and being unresponsive to emails I had to source the materials locally as they were not delivered in the 2-3 business days shown on the website. I was then contacted Monday 24th, after I needed the materials and was told they were trying to arrange delivery that week. I told them they were not needed as they were not delivered on time and would receive a refund in 3-5 business days on the 25th November. Still no sign of a refund, shame as i had seen some good reviews but will not be using again.

16 november 2025
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Overpriced and items sourced from local building merchants

Overpriced. It appears that this outfit is a middle man an orders directly from the local building merchant which would have delivered for free, Ordering through Cheshire armstrong means that I had to pay 60 pound postage and higher prices.
I ordered Kingspan TF70 floor insulation then found out thatTfF70, TW55 and TP10 contain the same properties.Take my advise take the time and phone round local building merchants to see if they stock the items you require.
Items did arrive but late, I did get a small refund as a gesture of goodwill and then the items were damaged on delivery, this wasn’t Cheshire armstrong fault but the delivery driver of the local merchant. Luckily the building merchant replaced the items quickly or I would have been waiting a while for refund. I could have gone to wicks and then MKM building supplies and saved 3 figures.

10 november 2025
Betygsatt 1 av 5 stjärnor

Order for 100 wood effect concrete sleepers

Absolutely rubbish service...don't bother with them! If I could give less than 1 star I would!! Problems from start to finish. As soon as they had my money they didn't bother answering the phone. SO frustrating. I left numerous voice messages, emailed them as I needed an urgent update on delivery and had questions about whether they would be able to deliver at all having watched their video on the delivery process. I had a landscaper lined up for the original delivery date which didn't happen. Turns out they hadn't processed the order to the manufacturer until 4 days after I placed it and the delivery wait is "working days" so doesn't include the weekend which was not explained to me when I originally spoke to them and made the order where I stressed I needed it for the Friday (a week after I placed the order). I spent the whole of yesterday trying to contact them and they still haven't got back to me. I only know the delivery date now (next Wednesday) because the manufacturer Bowland Stone rang me just before 5pm yesterday. They were brilliant and gave me a direct contact number for them which I used this morning to confirm the delivery day...such a relief to be able to get through to someone immediately who was reasonable and efficient.What on earth has happened to customer service these days!? If possible to order directly from that company would definitely recommend that route and cut out Armstrong Cheshire all together!!!

31 oktober 2025

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