After initial difficulty getting in touch over an exchange I have received a phone call today apologising for the confusion - they are sending out a replacement today in time for my holiday and happy... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Such great customer service. I bought earrings for my daughter in January but kept them for her birthday in March but when she tried them one wouldn’t close, I contacted customer service, they were... Se mer
I bought a few things as a present for my daughter's DnB DJ boyfriend. He loved them but I'd got the sizing wrong. The customer service team were beyond helpful. I had a few problems with the retur... Se mer
I ordered for the first time and then the next day they were offering an extra discount so I emailed since my order hadn’t shipped yet. Unfortunately there was a mix up and my item was no longer in st... Se mer
Företagsinformation
Skrivet av företaget
Aries is a luxury streetwear brand with integrity and authority founded by creative director Sofia Prantera, Aries is born out of an ongoing love for street wear, trash culture and outsider art and illustration. But it also reflects Sofia’s Central Saint Martin’s training and a fascination with hand dyeing, printing and hand finished garment construction. Aries is subversive in attitude, punk in its approach but ambitious and commercial in product and potential. The business is privately owned and self funded.
Kontaktuppgifter
Storbritannien
- ariesarise.com
Is this a real company??
Not sure if this is a fraudulent website??
Received clothes that were the wrong size sent them back the same day via DHL. Package arrived at their warehouse over a week ago and no refund. Nobody responds to any emails not one customer representative has gotten back to me. No telephone numbe.
13 december 2024
Omdöme utan inbjudan
Online orders aren’t reliable!
Absolutely appalling customer service when shopping online! Made an order - was refunded as the item was sale and out of stock. Fine. It happens. They did offer a discount code to use on sale or full-price items and only gave me 2 days to use. I used it on a current season top I had my eye on. Waited a whole week expecting it to be dispatched. I was simply refunded with no explanation as to why. However their site still shows the item is available in my size! Appalling communication and customer service. The fact this has happened twice in a row… I won’t be buying from them again. A waste of time.
8 november 2024
Omdöme utan inbjudan
I had the worst customer experience of…
I had the worst customer experience of any online retailer I have used, needed to do a return and you need to purchase a DHL label at £7.50, ok fair enough no free returns but when it comes to the refund they do not refund the full amount for example my purchase price was £54.50 and they refunded £39.50. No reply to my emails when i asked the reason why it was £15 short. I would avoid this company.
27 september 2024
Omdöme utan inbjudan
AVOID
AVOID! AVOID! AVOID!
RIP OFF MERCHANTS!
Awful company!
Product is cheap garbage with a big price tag.
Customer service is non existent. 3 emails ignored, no phone number and thier on line bar code scanning system doesn't give you their return address.
Clearly trying to wait out the 14 day return period.
I got their address on line, returned the item in perfect condition, recorded delivery and photographed everything. A month later, still no response and no refund.
Stear clear, it's all just marketing, they haven't the slightest interest in quality or customer service and will keep your money if you return the garbage product.
Now having to take them to the small claims court.
12 maj 2024
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.