Arcparking Omdömen 

61
•
TrustScore 4 av 5

3,9

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

We parked our car with ARC Parking in Uxbridge, London for around two weeks, and we had a great experience. The whole process was smooth and hassle-free, and the car was kept safe and secure throu... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I had served with best customer service by Pragun He helped me to find a great parking spot and helped me to find parking and whatever the question I asked regarding customer service . I must recom... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

Rogue traders that damaged my car and now will not even engage regards correcting the damage. No response to emails, there's no company address listed on the website and avoidance tactics when you cal... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

ITS VERY FAST AND CONVENIENT AS WELL AS THEY PROVIDE US WITH GOOD PARKING SPOTS WHICH KEEP THE CAR SECURE AND PRAGUN IS VERY LOVLEY WHO GUIDED US VERY NICELY

Företaget har svarat


Kontaktuppgifter

3,9

Bra

TrustScore 4 av 5

61 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 11 % av sina negativa omdömen

Svarar vanligtvis inom 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,9

Alla omdömen

(61)

61 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Driver was Adeem

Driver was Adeem. Great experience. Very smooth. Will use again!

26 september 2026
Omdöme utan inbjudan
Logotyp för Arcparking

Svar från Arcparking

Thank you for taking the time to leave us a review—your positive feedback brightens our day! 😊 We are delighted to hear that you were happy with our service.

As a token of our appreciation, please enjoy 15% off your next booking using the discount code TP15REVIEW.

Claim your discount here: https://www.arcparking.co.uk/?offer_id=TP15REVIEW

Betygsatt 5 av 5 stjärnor

Execellent service from beginning to…

Execellent service from beginning to end even with a last minute booking. Adeem my driver was also very professional in welcoming me back home, arranging pick up and taking me back to my car safely.
Would highly recommend

18 september 2026
Omdöme utan inbjudan
Logotyp för Arcparking

Svar från Arcparking

Thank you for taking the time to leave us a review—your positive feedback brightens our day! 😊 We are delighted to hear that you were happy with our service.

As a token of our appreciation, please enjoy 15% off your next booking using the discount code TP15REVIEW.

Claim your discount here: https://www.arcparking.co.uk/?offer_id=TP15REVIEW

Betygsatt 5 av 5 stjärnor

Great outcome .

Great outcome .. first time parking here . No issues thanks to Cawla

26 september 2026
Omdöme utan inbjudan
Logotyp för Arcparking

Svar från Arcparking

Thank you for taking the time to leave us a review—your positive feedback brightens our day! 😊 We are delighted to hear that you were happy with our service.

As a token of our appreciation, please enjoy 15% off your next booking using the discount code TP15REVIEW.

Claim your discount here: https://www.arcparking.co.uk/?offer_id=TP15REVIEW

Betygsatt 5 av 5 stjärnor

Adeem was a very kind driver

Adeem was a very kind driver. He picked us up from the airport on time and helped us load our luggage. The whole process was very smooth and easy. I will definitely recommend.

23 september 2026
Omdöme utan inbjudan
Logotyp för Arcparking

Svar från Arcparking

Thank you for taking the time to leave us a review—your positive feedback brightens our day! 😊 We are delighted to hear that you were happy with our service.

As a token of our appreciation, please enjoy 15% off your next booking using the discount code TP15REVIEW.

Claim your discount here: https://www.arcparking.co.uk/?offer_id=TP15REVIEW

Betygsatt 5 av 5 stjärnor

Adeem great driver and on time…

Adeem great driver and on time defiantly recommend

23 september 2026
Omdöme utan inbjudan
Logotyp för Arcparking

Svar från Arcparking

Thank you for taking the time to leave us a review—your positive feedback brightens our day! 😊 We are delighted to hear that you were happy with our service.

As a token of our appreciation, please enjoy 15% off your next booking using the discount code TP15REVIEW.

Claim your discount here: https://www.arcparking.co.uk/?offer_id=TP15REVIEW

Betygsatt 5 av 5 stjärnor

Adeem was a great driver made us feel…

Adeem was a great driver made us feel at home definitely recommend

23 september 2026
Omdöme utan inbjudan
Logotyp för Arcparking

Svar från Arcparking

Thank you for taking the time to leave us a review—your positive feedback brightens our day! 😊 We are delighted to hear that you were happy with our service.

As a token of our appreciation, please enjoy 15% off your next booking using the discount code TP15REVIEW.

Claim your discount here: https://www.arcparking.co.uk/?offer_id=TP15REVIEW

Betygsatt 5 av 5 stjärnor

Very great service by this company and…

Very great service by this company and very great driver Adeem must use it again

22 september 2026
Omdöme utan inbjudan
Logotyp för Arcparking

Svar från Arcparking

Thank you for taking the time to leave us a review—your positive feedback brightens our day! 😊 We are delighted to hear that you were happy with our service.

As a token of our appreciation, please enjoy 15% off your next booking using the discount code TP15REVIEW.

Claim your discount here: https://www.arcparking.co.uk/?offer_id=TP15REVIEW

Betygsatt 5 av 5 stjärnor

Very great and affiant service by the…

Very great and affiant service by the staff and company must recommended especially Adeem driver was amazing quick pickup with good communication.

21 september 2026
Omdöme utan inbjudan
Logotyp för Arcparking

Svar från Arcparking

Thank you for taking the time to leave us a review—your positive feedback brightens our day! 😊 We are delighted to hear that you were happy with our service.

As a token of our appreciation, please enjoy 15% off your next booking using the discount code TP15REVIEW.

Claim your discount here: https://www.arcparking.co.uk/?offer_id=TP15REVIEW

Betygsatt 1 av 5 stjärnor

Avoid

We didn't have good experience with this company. Definitely avoid!

We were told there's no shuttle to the airport and they drove our car with us in it to drop us off.

When we were away, we could track our car and found it in a different location from where it was meant to be.

Upon return, we were told that the shuttle was 20-30min away. It arrived 1 hr later without any apologies. They called my husband several times towards the end saying they are on the way but with no explanation on why they were late.

When we got our car, there was an empty Greggs coffee cup in the car cup holder. We don't buy from Greggs and therefore definitely not ours.

This company only focuses on profit with little communication, poor customer service and is not trustworthy. Park with them at your risk if you must. I would avoid them at all cost. I strongly suspect the good reviews are fake!

19 september 2026
Omdöme utan inbjudan
Logotyp för Arcparking

Svar från Arcparking

Thank you for taking the time to share your feedback. We sincerely apologize that your experience did not meet your expectations. Rest assured, we are thoroughly investigating the matter and will take immediate corrective action to address the service shortcomings you experienced. Your satisfaction is our top priority, and we appreciate your patience while we resolve this issue.

Thank you for bringing this to our attention.

Sincerely,

Arc Parking

Betygsatt 5 av 5 stjärnor

Adeem Driver

Adeem Driver . These guys are really good . Im really happy for there service.

18 september 2026
Omdöme utan inbjudan
Logotyp för Arcparking

Svar från Arcparking

Thank you for taking the time to leave us a review—your positive feedback brightens our day! 😊 We are delighted to hear that you were happy with our service.

As a token of our appreciation, please enjoy 15% off your next booking using the discount code TP15REVIEW.

Claim your discount here: https://www.arcparking.co.uk/?offer_id=TP15REVIEW

Betygsatt 1 av 5 stjärnor

Rogue Traders

Rogue traders that damaged my car and now will not even engage regards correcting the damage. No response to emails, there's no company address listed on the website and avoidance tactics when you call, so challenging to follow up with Small Claims legal action. Use them at your peril.

10 augusti 2026
Omdöme utan inbjudan
Logotyp för Arcparking

Svar från Arcparking

Thank you for taking the time to share your feedback. We sincerely apologize that your experience did not meet your expectations. Rest assured, we are thoroughly investigating the matter and will take immediate corrective action to address the service shortcomings you experienced. Your satisfaction is our top priority, and we appreciate your patience while we resolve this issue.

Thank you for bringing this to our attention.

Sincerely,

Arc Parking

Betygsatt 2 av 5 stjärnor

Cheap and wouldn’t be my first choice

Cheap and wouldn’t be my first choice. Unfortunately it was short notice and luckily for my I used my old car which is
On its last legs and is short of time left on its MOT. Therefore I wasn’t really bothered if it was damaged or used. It’s not a great place and they weren’t happy with me not using their shuttle. It’s run out of a scrap car. My car wasn’t used and was ready for pick up. My advice if you want a stress free car park then only use this if you have a car that is worth less than the parking cost. They also don’t answer the mobile phone number or reply to messages

16 september 2026
Omdöme utan inbjudan
Logotyp för Arcparking

Svar från Arcparking

Thank you for taking the time to share your feedback. We sincerely apologize that your experience did not meet your expectations. Rest assured, we are thoroughly investigating the matter and will take immediate corrective action to address the service shortcomings you experienced. Your satisfaction is our top priority, and we appreciate your patience while we resolve this issue.

Thank you for bringing this to our attention.

Sincerely,

Arc Parking

Betygsatt 1 av 5 stjärnor

Do not use at all costs

Do not use this car park it is extremely unprofessional and dishonest . This place is an accident waiting to happen . I have reported this car park to trading standards it is that bad . Do not use . All the good reviews left on here are fake and from staff working at the car park , even the photos are pictures taken on the car park !!! My car was used whilst I was away on holiday for over 15 miles, they had the audacity to leave bags of rubbish in it containing receipts from the airport , come on, a complete disregard for anyone’s car . When challenged they couldnt give a toss . The guy shook his head at me rudely . I’m sure this review will be followed by a good one from one of the drivers though ! This is not a legitimate business . Needs to be closed down before someone is hurt .

31 augusti 2026
Omdöme utan inbjudan
Logotyp för Arcparking

Svar från Arcparking

Thank you for taking the time to share your feedback. We sincerely apologize that your experience did not meet your expectations. Rest assured, we are thoroughly investigating the matter and will take immediate corrective action to address the service shortcomings you experienced. Your satisfaction is our top priority, and we appreciate your patience while we resolve this issue.

Thank you for bringing this to our attention.

Sincerely,

Arc Parking

Betygsatt 1 av 5 stjärnor

Unplugged my dashcams!

The main reason for the 1 star is that once we got to our car, my dash cams were both unplugged!! I previously paid a garage to professionally put the camera in, and all the cables had been pulled out meaning I now need to return to the garage to hide the cables again!

The pick-up wasn’t great either: they said it would take 30 mins, but ended up taking over an hour, and with little communication from the company. I had to call them several times to find out that they wanted me to go to a different floor and zone. The van was also dirty, and the driver was terrible

9 september 2026
Omdöme utan inbjudan
Logotyp för Arcparking

Svar från Arcparking

Thank you for taking the time to share your feedback. We sincerely apologize that your experience did not meet your expectations. Rest assured, we are thoroughly investigating the matter and will take immediate corrective action to address the service shortcomings you experienced. Your satisfaction is our top priority, and we appreciate your patience while we resolve this issue.

Thank you for bringing this to our attention.

Sincerely,

Arc Parking

Betygsatt 1 av 5 stjärnor

We had an extremely disappointing…

We had an extremely disappointing experience with this parking service. Upon arrival, we were unexpectedly charged an additional £14 fee for both drop-off and pick-up, something that was not disclosed at the time of booking.The condition of the car park was also unacceptable. It was filthy, and our suitcases became completely dirty during the short transfer between our car and theirs.To make matters worse, on our return we were left waiting for almost two hours after calling to confirm we were ready for collection. This delay caused significant inconvenience and shows a clear lack of organisation and respect for customers.Unfortunately, we cannot recommend this service. Transparency, cleanliness and punctuality are essential — none of which were delivered.

7 september 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

DO NOT USE

I left my car here for just under four weeks while I was away travelling. The parking area is not really a proper car park; it is essentially a dirt track, which was not what I expected. On top of the parking cost, you also have to pay £14 each way for the drop-off and collection service. I also had to pay an additional £20 because I ended up collecting my car one day earlier than originally booked.

Unfortunately, the customer service from the staff was extremely disappointing. The workers were very rude and unprofessional. While I was waiting to be dropped off at the airport, two members of staff were actually arguing with each other, which became quite heated and frightened another customer’s child.

The experience upon my return was even worse. When I called to arrange my collection from the airport, the staff repeatedly hung up the phone on me. When someone eventually answered, they were extremely rude. I was then left waiting for over an hour to be collected.

This was particularly frustrating after already travelling for around 27 hours. After such a long journey, the last thing you want is to be left waiting at the airport with no clear communication or indication of when you will be collected.

Overall, I would not recommend this service. The condition of the parking area, the additional charges and, most importantly, the extremely poor customer service made the whole experience very disappointing.

28 augusti 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Unprofessional

Incurred extra charges. A complete lack of communication with very little professionalism. We were being told different things from 2 workers making us wait 45 minutes- 1 hour for our pickup from
the airport. Very shady looking location and an honest lack of care. Spend the extra money and use purple parking, it’ll save you stress.

28 augusti 2026
Omdöme utan inbjudan

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