Aquasoft water softeners Omdömen 

687
•
TrustScore 4.5 av 5

4,6

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Tristan and his team were excellent. Their online booking system let us know when his staff member would be arriving, and we were kept up to date. The undersink filter he installed has transformed... Se mer

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Betygsatt 3 av 5 stjärnor

I inadvertently called Aquasoft, rather than Harvey’s, who installed the water softener 1 year ago. The engineer was unable to identify any issue although he did run a couple of tests, which had a pos... Se mer

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Betygsatt 5 av 5 stjärnor

I like reccomendations and when my centuries old watersoftener gave up the ghost I was recommended to use Aquasoft Systems Ltd. I invited them to advise and quote me. Tony sounded very positive and c... Se mer

Betygsatt 5 av 5 stjärnor

Great service from a freindly team. A family run business supplying quality products at competitive prices. I've been buying salt from Aquasoft for years and when my Harvey softener needed replacing a... Se mer

Företaget har svarat

Företagsinformation

  1. Vattenreningsföretag

Skrivet av företaget

Offering a first class service to homes and businesses throughout the South East for sales, installation, service & repair for water softeners, drinking water systems, water coolers & boilers and salt delivery.


Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

687 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,6

Alla omdömen

(687)

7 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 5 av 5 stjärnor

A good service

Collected the salt packets which were ready for me. She helped me carry them to the car. The price was competitive. A good service all round.

20 februari 2024
Logotyp för Aquasoft water softeners

Svar från Aquasoft water softeners

Thanks so much for the great review Richard!

Betygsatt 5 av 5 stjärnor

I sent you two emails to alter the…

I sent you two emails to alter the appointment both of which were returned. Luckily my appointment was cancelled so I was here for your engineer. Stephen did a good job, and was meticulous. It will take a little while
longer to see if the water has returned to its previous softness, but it seems to be trying.

19 februari 2024
Logotyp för Aquasoft water softeners

Svar från Aquasoft water softeners

Thanks so much for the great review!

Betygsatt 3 av 5 stjärnor

Still Experiencing issues

Hi
The man who visited us was extremely nice and helpful but I am only giving 3 stars because we still have the same problem. Every third day we only have a dribble of filter water coming through. I have to turn off the water source and back on again to get it to work. I have spent nearly £700 on these visits and materials to solve it but it is still happening after only a couple of weeks and all the filters being changed.
Kind regards
Suzie

9 februari 2024
Logotyp för Aquasoft water softeners

Svar från Aquasoft water softeners

Hi Suzie, so sorry you are experiencing issues still. We are obviously happy to come out again at no charge to take a look for you. Please let us know if you would like to arrange this!

Betygsatt 5 av 5 stjärnor

Turned up on the date and time .first

Turned up on the date and time .first class fitter very friendly . Fitted the softener and three way tap for drinking water left our house as clean as he found it high rated

13 februari 2024
Logotyp för Aquasoft water softeners

Svar från Aquasoft water softeners

Thanks so much for the great review Phillip!

Betygsatt 5 av 5 stjärnor

Great service

Great service, they squeezed me in on an emergency appointment got the problem sorted out quickly and back up and running. I can't recommend them enough.

5 februari 2024
Logotyp för Aquasoft water softeners

Svar från Aquasoft water softeners

Thanks so much for the great review Therese!

Betygsatt 5 av 5 stjärnor

Well done Aquasoft

Making the appointment with Aquasoft was very easy and confirmation was given expertly online on my mobile. Reminders were sent before the appointment date and the Aquasoft employee arrived on time. He was really good, found the fault with our water softener quickly and had it up and running in very short time. He then serviced the machine. He was also very pleasant and chatty throughout the visit. It couldn’t have been better. Well done Aquasoft.

1 februari 2024
Logotyp för Aquasoft water softeners

Svar från Aquasoft water softeners

Thanks so much for the great review Christopher!

Betygsatt 4 av 5 stjärnor

Fault and Service engineer called

The engineer attended, sorted the problem out efficiently and kindly. Thank you

5 februari 2024
Logotyp för Aquasoft water softeners

Svar från Aquasoft water softeners

Thanks for the review! We'd love to be a 5 star company for you - please do let us know what we can improve on for next time to make this happen!

Betygsatt 5 av 5 stjärnor

Engineer was excellent

Engineer was excellent, kept us informed of progress in resolving our water softener problem right through to solution.

6 februari 2024
Logotyp för Aquasoft water softeners

Svar från Aquasoft water softeners

Thanks so much for the great review Tim!

Betygsatt 3 av 5 stjärnor

still waiting on replacement tap so…

still waiting on replacement tap so that we can use our qettle

19 januari 2024
Logotyp för Aquasoft water softeners

Svar från Aquasoft water softeners

Thanks for the review! Unfortunately we are completely beholden to Qettle on this but have done our absolute best to get resolved asap for you!

Betygsatt 5 av 5 stjärnor

Water softener not working

The gentleman arrived promptly, took the machine apart to find what the problem was, fixed it and left with the machine working again, and left the place clean and tidy.

25 januari 2024
Logotyp för Aquasoft water softeners

Svar från Aquasoft water softeners

Thanks so much for the great review Mike!

Betygsatt 5 av 5 stjärnor

Great service

Secretary and admin staff always very helpful .Engineers are very courteous, and knowledgeable .
Always service with a smile. Easy to make payments

30 januari 2024
Logotyp för Aquasoft water softeners

Svar från Aquasoft water softeners

Thanks so much for the great review!

Betygsatt 5 av 5 stjärnor

First Class Products, Service & Installation

First Class Products, Service and Installation made using Aquasoft for our water softener a very smart choice. The softened water is a dream, limescale has disappeared and my daughters Eczema has massively improved. So I am a convert to softened water and recommend them highly! Thank you Tristan, Adam and the Aquasoft team.

26 januari 2024
Logotyp för Aquasoft water softeners

Svar från Aquasoft water softeners

Thanks so much for the great review Ray!

Betygsatt 5 av 5 stjärnor

Quick, efficient and friendly service.

Stephen quickly identified the likely problem(s) with our water softener and was able to replace the faulty part with spare parts from his van. Quick, efficient and friendly service and water softener working as well as ever.

23 januari 2024
Logotyp för Aquasoft water softeners

Svar från Aquasoft water softeners

Thanks so much for the great review David!

Betygsatt 5 av 5 stjärnor

On time

On time. Polite

16 januari 2024
Logotyp för Aquasoft water softeners

Svar från Aquasoft water softeners

Thanks so much for the great review Keith!

Betygsatt 5 av 5 stjärnor

Great service

Quick response with fast and friendly service

18 januari 2024
Logotyp för Aquasoft water softeners

Svar från Aquasoft water softeners

Thanks so mch for the great review!

Betygsatt 5 av 5 stjärnor

The technician arrived early

The technician arrived early
Extremely pleasant,efficient &
Clean worker, diagnosed the fault
Had all the parts required to repair
& told us the machine was still under
Warranty so the only charge was labour!

15 januari 2024
Logotyp för Aquasoft water softeners

Svar från Aquasoft water softeners

Thanks so much for the great review!

Betygsatt 4 av 5 stjärnor

Prompt service

15 januari 2024
Logotyp för Aquasoft water softeners

Svar från Aquasoft water softeners

Thanks for the review! We'd love to be a 5 star company for you - please do let us know what we can improve on for next time to make this happen!

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