In general receiving/ purchasing the product was no issue, but be very aware of this company when purchasing online. They have return policies that confiscate nearly half of your deposit in sh... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Buyers beware. ..NO, BUYERS RUN AWAY....FAR AND FAST! Ordered a 250 upgrade kit for my sump on June 28th 2025 and even paid for their expedited shipping. Paid and 1st red flag was not recieving orde... Se mer
Företaget har svarat
Ordered the Max Nano G2 XL in black because it still had the memorial day sale on it even after the holiday passed. Ordered last Friday and had it delivered to my door intact yesterday. 6 days from or... Se mer
I paid $9.99 for Premium Shipping (1–4 days) and they instead shipped using the slowest and cheapest UPS option that hands off to USPS: UPS Ground Saver (2-7 days). They ignored all 3 of my emails a... Se mer
Företaget har svarat
Företagsinformation
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Your complete source of Premium Aquarium Supplies, Saltwater Reef Aquarium, Planted Aquariums, LED Lighting, Protein Skimmers, RO/DI Systems, Dosing Pumps, Aquarium Heaters, Water Chillers, UV Sterilizers, Aquarium Filters, Aquarium Controllers, Water ...
Kontaktuppgifter
Grove Avenue 3909, 60031, Gurnee, USA
- aquacave.com
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 66 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Better price, quick delivery
Overall impressed with this shop, no complaints. Simple, quick, exactly what I expect and want from a store.
Customer Services really go out of there way to help
Able in customer service at aquacave goes above and beyond in customer service. he help me out with a refund of faulty equipment by taking full ownership of the issue.
I ordered a wrong piece
I ordered a wrong piece, called customer service, they took care of the issue, recieved my Order in 4 days
In an infinite sea of dealers …
In an infinite sea of dealers and products... AquaCave was able to provide me with great products for what I needed at a competitive price and speedy delivery. I spoke to them on the phone as well to cross some t's and dot some i's and the customer service was easy the way it should be.... A true blessing I am grateful for
Great place to shop online.
Great experience! Quick delivery and products delivered as ordered. It’s been a long time since I had my ASM protein skimmer up and running and it was nice to see that I could just buy the parts I needed to get it up and going instead of having to invest in a whole new skimmer.
Please don't buy from this company
Please don't buy from this company! They ship you something totally different than what's advertised on their website. Then when you ask for a return, they charge you to return it! Now they won't return any emails after I explained to them that they sent me the wrong product. I sent pictures and showed them they sent me the wrong product and they just ignore my emails. Don't buy from this company! They have zero customer support.

Svar från AquaCave
Process went well
Aquacave is superfast
Aquacave is superfast. The packaging and shipping are second to none. Very reliable and excellent customer service customer for life. W. Austin
I am very satisfied with my experience
I am very happy with the customer service I received and my ordered arrived promptly. Excellent company to work with
Fast shipping and packaged well.
First order.. Very Good Experience!
I was having trouble finding my Datnoid’s favorite pellets in stock at any of my normal places. Found AquaCave had what I needed, and at a competitive price. This is my first order with them. They shipped out the food quickly, and I received the order in only a few days. I’ll be ordering from them more often. Thanks!
I have only received half of my order…
I have only received half of my order and I think the folks at Aquacave believe I have my complete order.
Sincerely,
Jim

Svar från AquaCave
The best Malaysian drift wood I ever…
The best Malaysian drift wood I ever bought online . Highly recommend I will buy again from AquaCave.com
Very fast shipping
Very fast shipping! Will definitely order again from here!
Great Product and fast Shipping!
I had a great experience with aqua cave.
Bad information on shipping…
Bad information on shipping information. Shipped much later than claimed.
Pleasurable as always.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.







