Daniel provided the Aptive service with courtesy, clarity, and covered all the areas where pests have been an issue. The only issue is he had only 2 mosquito traps instead of three in his van. He was... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I really like this service. The technicians are communicative, and polite. They always ask if something specific has come up and needs to be addresses. They have separate products for rainy days. Thei... Se mer
Företaget har svarat
Aptive always let me know the day they are coming, arrive on the scheduled day, lets me know the time of arrival, asks about my specific concerns then notifies me when finished. Provides pictures to... Se mer
Företaget har svarat
Aptive has been servicing our home fine. However, I'm noticing quite a few honey and other bees around our home and do not what them exterminated. For this reason, please cancel our service subscri... Se mer
Företaget har svarat
Företagsinformation
Welcome to Aptive Pest Control
Skrivet av företaget
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Kontaktuppgifter
48531 Warm Springs Blvd, Ste 410, 94539, Fremont, CA, USA
- 14154130540
We overthink pests so you don't have to.
4,3
Utmärkt
142 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
All around great value
I really like this service. The technicians are communicative, and polite. They always ask if something specific has come up and needs to be addresses. They have separate products for rainy days. Their web stuff is very smooth. All in all a good value for a job well done.
10 juni 2026
Svar från Aptive Pest Control - San Jose
Hi Stacey,
Thank you for sharing your experience with Aptive. We’re glad to hear our service professionals have been communicative, polite, and attentive to your specific concerns during each visit, and that you’ve found the service process and online tools easy to use.
It’s also great to know you feel you’re getting solid value from the service. We appreciate your trust in Aptive and are happy to help keep your home protected while we’ve got your pest concerns handled.
-Jasmine, Aptive Care Team
Daniel provided the Aptive service with…
Daniel provided the Aptive service with courtesy, clarity, and covered all the areas where pests have been an issue. The only issue is he had only 2 mosquito traps instead of three in his van. He was able to provide a third indoor electronic moth/sewer fly trap. He is one of the top three technicians for me from Aptive.
31 maj 2026
Svar från Aptive Pest Control - San Jose
Hi John,
Thank you for taking the time to share this detailed feedback. We are glad to hear Daniel provided courteous, clear service and addressed your pest concerns, and we truly appreciate you recognizing him as one of your top Aptive service professionals.
We also appreciate you noting the issue with the mosquito traps. At Aptive, we aim for every visit to feel fully handled from start to finish, and feedback like this helps us improve consistency in the field. We would appreciate the chance to look into this further with you, so please feel free to reach out to socialmedia@goaptive.com when you have a moment so we can get this properly handled and reviewed with the local office.
-Jasmine, Aptive Care Team
Waste of money
Frankly, we started it months ago and it has been sheer wastage of money . No improvement in spider webs at all . The guy comes for treatment and next day, they are back with double attack
Update : The social Media deptt reached out & have created 2 reservices. Let's see if that helps and will come back and update review
27 maj 2026
Omdöme utan inbjudan
Svar från Aptive Pest Control - San Jose
Thank you for bringing this to our attention, Atul. It's disheartening to hear that you've been disappointed with the results after so many months of service, especially when spider webs remain a concern and you're noticing activity returning so quickly after treatment. We can see why that would leave you questioning the value of the service.
We'd like the chance to review your concerns and discuss possible solutions. Please email us at socialmedia@goaptive.com with your service address and any additional details you'd like to share. We're here to help, and really hope to hear from you soon!
-Alexis, Aptive Care Team
The techs are always professional and…
The techs are always professional and communicative and on time . So far this being my 7th treatment all has been good . It did take the office a little time to get it right that I need after noon my scheduled time Always….
28 maj 2026
Svar från Aptive Pest Control - San Jose
Hi Peter,
We really appreciate you taking the time to share this and for sticking with us through your treatments. At Aptive, it’s great to hear your service professionals have been on time, professional, and communicative throughout your service.
I also want to acknowledge your note about scheduling. I understand how important it is to consistently receive your preferred afternoon time, and I’m sorry it took some time to get that fully aligned.
Thank you for choosing Aptive, we’re glad to have you with us and we’ll make sure your preferences are properly handled moving forward.
-Jasmine, Aptive Care Team
Excellent Service
Aptive always let me know the day they are coming, arrive on the scheduled day, lets me know the time of arrival, asks about my specific concerns then notifies me when finished.
Provides pictures to show the treated areas.
21 maj 2026
Svar från Aptive Pest Control - San Jose
Thank you for being a valued customer and for sharing your experience with us, Rosa! We’re pleased to hear the communication throughout your service has been consistent and helpful, from appointment reminders and arrival updates to discussing your specific concerns before treatment begins. We’re also glad the follow-up photos help provide visibility into the work completed. We’re grateful you’ve chosen Aptive to handle your needs!
-Alexis, Aptive Care Team
Honey bees
Aptive has been servicing our home fine. However, I'm noticing quite a few honey and other bees around our home and do not what them exterminated. For this reason, please cancel our service subscription. Thank you, David Steinert
19 maj 2026
Svar från Aptive Pest Control - San Jose
Hi Charlene and Dave,
Thanks for taking the time to share this and for trusting Aptive while we’ve been servicing your home. We understand your concern about seeing more bees around your property, especially since you prefer to avoid harming them, and that’s something we absolutely respect. In many cases, honeybees aren’t targeted by our service professionals, and we’d be glad to take a closer look at what may be contributing to the activity.
Before anything is changed on your account, please reach out to socialmedia@goaptive.com so we can review your concerns together and make sure everything is properly handled. At Aptive, we’ve got this handled and want to be sure you feel confident in the next step.
-Jasmine, Aptive Care Team
Overall communication
Overall communication: arrival time, service completed, any other issues that may arise. Friendly staff.
15 maj 2026
Svar från Aptive Pest Control - San Jose
We really appreciate you taking a moment to share this with us, HEIDI PARRISH! It's absolutely wonderful to know that you've been so satisfied with the service our team has been providing. Our goal is to provide reliable treatments with a smile, and we look forward to continue protecting your home from pests for years to come. Thanks for being the best part of Aptive!
-Alexis, Aptive Care Team
Fremont Glenmoor Drive
Justin communicated every aspect of the appointment to service my home; when he was going to arrive, what my concerns are, how long it will take and what he did to address my concerns. Very professional and also courteous.
22 maj 2026
Svar från Aptive Pest Control - San Jose
Hi Richard,
Thank you for sharing this and for choosing Aptive. We’re really glad to hear Justin kept you informed throughout the entire appointment and delivered professional, courteous service while addressing your concerns.
That’s exactly what we aim for at Aptive, making sure every visit is handled with clear communication, professionalism, and attention to detail so you always feel confident in the care your home is receiving. We appreciate your feedback!
-Jasmine, Aptive Care Team
Professional service.
20 maj 2026
Svar från Aptive Pest Control - San Jose
Hi Steve,
We really appreciate you taking the time to share this. It is great to hear you experienced professional service, because delivering reliable and respectful care is exactly what we aim for at Aptive. We have got this handled, and we are glad we could take care of your home.
-Jasmine, Aptive Care Team
Svar från Aptive Pest Control - San Jose
Hi Josh,
We really appreciate you taking a moment to share this. It’s great to hear your service was quick, efficient, and delivered with a friendly experience.
At Aptive, we work hard to make every visit feel smooth, respectful, and fully handled from start to finish. We’re glad that came through during your service, and we truly appreciate you choosing Aptive.
-Jasmine, Aptive Care Team
Full customer experience.
Asked about pest issues, listened to the problems and then actually solved the problem. He Discussed the issues so that we understood and agreed with what would be the best approach. Justin was great.
12 maj 2026
Svar från Aptive Pest Control - San Jose
Hi Gregory,
Thank you for taking the time to share this feedback. We’re really glad to hear Justin took the time to listen closely to your concerns, explain the situation clearly, and walk you through the best approach before getting started. That kind of communication and problem-solving is exactly what we aim for at Aptive.
It’s great to know the issue wasn’t just discussed, but actually resolved in a way that gave you confidence in the plan moving forward. We’ve got this handled on our end, and we truly appreciate you choosing Aptive to take care of your home.
-Jasmine, Aptive Care Team
Continues the great work and handling…
Continues the great work and handling of my home's needs as done from the start of the service
12 maj 2026
Svar från Aptive Pest Control - San Jose
Thanks for sharing this with us, Donna! I’m glad to hear the service has continued to meet your home’s needs consistently since the beginning of your service. Providing reliable, effective service is our priority, and it's wonderful to know your treatments are being handled to your satisfaction.
We appreciate you taking the time to share your experience and are grateful to have you as a part of the Aptive neighborhood!
-Alexis, Aptive Care Team
Our service has always been THE BEST
Our service has always been THE BEST! The Aptive service reps are courteous, timely, very thorough and provide lots of pictures documenting all the areas they maintain. we appreciate their work & support in keeping our home free from pests. THANK YOU!
19 mars 2026
Svar från Aptive Pest Control - San Jose
Hi Rania,
We really appreciate you taking the time to share such thoughtful feedback! It’s great to hear that your experience with Aptive has consistently been top-tier and that our service professionals have been courteous, timely, thorough, and transparent with the photo documentation.
At Aptive, we believe peace of mind starts with knowing your home is truly being taken care of, and we’re proud to help keep everything handled so you can focus on what matters most. We’ll make sure to pass along your kind words to the team.
Thank you for choosing Aptive and for trusting us to help protect your home!
-Jasmine, Aptive Care Team
Said they completed the service even though they couldn't get in
They've been pretty good, but it seems like there is always a different technician, and we frequently have to call them back for re-treatment. No one was home during the most recent visit, and the tech said he completed the service even though he couldn't access the back yard. I could see on my cameras that he was there for 6 minutes. They no longer have email or website access, so I had to call. That left me wondering if this is a real company.
2 maj 2026
Svar från Aptive Pest Control - San Jose
Thank you for taking the time to share this, John. I’m sorry for the frustration this visit caused, especially with the access limitations and the lack of clear follow-up options available when you needed support.
I’d like to take a closer look at your recent service and ensure everything is properly reviewed, including what was completed during the visit and how the back yard access was handled. We can also make sure your account notes are updated so future visits better align with your expectations and property access.
If you’re willing, please email socialmedia@goaptive.com with your service address and any details you have. I’ll make sure it gets looked into carefully so we can help bring more consistency and clarity going forward!
-Alexis, Aptive Care Team
I am not sure if they did the service…
I am not sure if they did the service properly. I feel there are more bugs now than before the service
18 april 2026
Svar från Aptive Pest Control - San Jose
Hi Urja,
Thank you for taking the time to share this, and I’m sorry to hear about your experience. I understand how frustrating it would feel to see more pest activity after a service, especially when you’re expecting improvement. That’s not the outcome we want for you with Aptive.
Sometimes after treatment, pests can become more active before they fully subside, but what you’re describing still deserves a closer look and follow-up support. We want to make sure your concerns are properly addressed and that your service is performing as expected.
Please reach out to us at socialmedia@goaptive.com with your account details so we can review your service and help get this handled for you. At Aptive, we’ve got this handled and want to make sure your home is getting the protection you’re paying for.
-Jasmine
Fernando was very knowledgable and helpful!
Fernando was excellent at explaning and doing the work; and thorough at the outdoor work. He also answered my questions and did extra handling of several requests.
24 april 2026
Svar från Aptive Pest Control - San Jose
We’re so glad to hear Fernando provided such a thorough and attentive service, Karen! It’s great to know that he took the time to clearly explain the treatment, answer your questions, and go the extra mile to handle your requests. Thank you for being the best part of Aptive!
-Alexis
Aptive gets results
Aptive is responsive, a great value and they get results. Each employee we've met has been conscientious, detail oriented, helpful and friendly. I highly recommend Aptive
14 april 2026
Svar från Aptive Pest Control - San Jose
Hi there,
Thanks so much for sharing this, we really appreciate the thoughtful feedback and are glad to hear your experience with Aptive has been consistently positive. It’s great to know our team has been responsive, helpful, and detail-oriented while also delivering results and strong value, that’s exactly what we strive for on every visit. We truly appreciate your recommendation, and we’re always here to keep things handled for your home whenever you need us.
-Jasmine
The technician provided an arrival…
The technician provided an arrival target and a very descriptive list of areas addressed along with photos of each area addressed.
12 april 2026
Svar från Aptive Pest Control - San Jose
Hi John,
Thank you for taking the time to share your positive experience with Aptive. We are thrilled to hear that our service professional met your expectations by providing a clear arrival target and a detailed overview of the areas addressed, complete with photos. At Aptive, we strive to ensure that every aspect of our service is thoroughly handled, and it's gratifying to know that our efforts have resonated with you.
Your feedback is invaluable to us, and it motivates our team to continue delivering top-notch service. Should you need any further assistance or have additional questions, please don't hesitate to reach out. Remember, at Aptive, we've got this handled.
-Jasmine
Svar från Aptive Pest Control - San Jose
Hi there,
Thank you for sharing this, we really appreciate it. It’s great to hear you’ve found our service reliable, friendly, cooperative, and thorough, that’s exactly the experience we strive to deliver at Aptive. We’ve got this handled, and we’ll keep working to make sure that same level of consistency and care continues every time we visit.
-Jasmine
Svar från Aptive Pest Control - San Jose
Thank you so much for taking the time to leave us such a wonderful review, Penny! IT's fantastic to hear that you find our service to be reliable and that we've been able to carefully manage the areas around your pet enclosures. Ensuring the security and satisfaction of our customers and their pets is a top priority for us at Aptive.
Your feedback is incredibly valuable, and it motivates our team to continue delivering the best service possible. If you ever have any questions or need further assistance, please don't hesitate to reach out. We really appreciate having you with us!
-Alexis
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.