Scheduled 2 appointments, then received messages that they have been rescheduled. Had one no-show appointment returned back to active using a welcome back promotion of $150 gift card and never receive... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Rodrick with Aptive did a great job. He was communicative, professional, and very thorough throughout the service. He explained what he was treating and took time to target problem areas around the ho... Se mer
Företaget har svarat
We have termite control stations around our property. The previous owner had some termite activity that had been repaired. When they left the termite stations were removed. I thought that maybe the... Se mer
Företaget har svarat
Christy is usually our tech & she does a wonderful job! She explains everything she plans to do & at the end of her visit, she verifies with explanation & pictures all that she has done. We have never... Se mer
Företaget har svarat
Företagsinformation
Welcome to Aptive Pest Control
Skrivet av företaget
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Kontaktuppgifter
2347 Weldon Parkway, 63146, St Louis, MO, USA
- 13147893169
We overthink pests so you don't have to.
4,4
Utmärkt
153 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Not all technicians make us aware of…
Not all technicians make us aware of their arrival. Once performing service/applications on property, technicians are very good & thorough. Must say that Crystal (St Louis location) is excellent. She has respect, courtesy, thoroughness & great follow-through skills. Wish we could have her as our technician EVERY TIME.
Infrastructure & customer service need considerable improvement with communication follow-through, more clarity of English spoken, poor processing of written checks as payment & email support. Recently Aptive discontinued email communication & support for customers. Very bad decision.
24 oktober 2025
Svar från Aptive Pest Control - Saint Louis
Hi Joan,
Thank you for taking the time to share such detailed feedback. We’re glad to hear that Crystal has provided excellent service; she’s a great example of the professionalism and thoroughness we strive for at Aptive. We understand how important consistency is, and we appreciate you recognizing her efforts.
At the same time, we hear your concerns regarding communication, payment processing, and overall customer support. Your feedback is invaluable, and we are actively reviewing our processes to improve clarity, responsiveness, and overall service experience for all customers.
We appreciate you being part of the Aptive community and want you to know that your experience matters. Please reach out to us at socialmedia@goaptive.com so we can address any immediate concerns and ensure your service needs are fully met.
-Jasmine
Jeremiah was great and i believe the…
Jeremiah was great and i believe the yellowjl jacket nest is dead. would like him to be my regular service guy.
23 oktober 2025
Svar från Aptive Pest Control - Saint Louis
Hi Sandy,
Thank you for sharing your feedback. We’re thrilled to hear that Jeremiah provided great service and that the yellowjacket nest issue has been resolved. At Aptive, we take pride in our service professionals who are thorough, attentive, and committed to delivering effective solutions for every home.
We’ll be sure to pass along your kind words to Jeremiah. We truly appreciate you being part of the Aptive community and look forward to continuing to provide exceptional service for your home.
-Jasmine
I wasn’t home but with the pictures…
I wasn’t home but with the pictures that the technician takes with the treatment, I can see that it is actually getting done.
16 oktober 2025
Svar från Aptive Pest Control - Saint Louis
Hi Tracy,
We’re so glad to hear that the photo updates help you see the work being done! At Aptive, we strive to provide thorough and transparent service so you can feel confident that your home is protected, even when you’re not there. Thank you for being part of the Aptive neighborhood and for trusting us with your home.
-Jasmine
Daquan was VERY thorough and covered…
Daquan was VERY thorough and covered all of the house and surrounding areas. No one has ever been that thorough treating our home before. He arrived when he said he would be here. He let me know when he was finished and sent me pictures of everything he did and treated. This was the first time someone did not just rush and hurry up so they could leave. I really hope Daquan is the one who does our treatment every time from now on.
21 oktober 2025
Svar från Aptive Pest Control - Saint Louis
Hi Lance,
Thank you so much for taking the time to share your experience. We’re thrilled to hear that Daquan provided such thorough and attentive service, covering your home and surrounding areas while keeping you informed every step of the way. At Aptive, we take pride in delivering pest control that’s both effective and detailed, and it’s wonderful to know that Daquan exceeded your expectations.
We’ll be sure to pass along your kind words to him. We truly appreciate you being a part of the Aptive neighborhood and your trust in us. If there’s ever anything more we can do, please don’t hesitate to reach out.
-Jasmine
Small ants
He asked if I was having any issues and he made sure to treat the area with extra attention.
4 oktober 2025
Svar från Aptive Pest Control - Saint Louis
Hi Tina,
Thank you for sharing your experience! We’re glad to hear that your service professional took the time to check in and provide extra attention where needed. At Aptive, we aim to make sure every service is thorough and tailored to your home’s needs. We truly appreciate you choosing Aptive and being part of our neighborhood.
-Jasmine
She was awesome and attended to what we…
She was awesome and attended to what we needed done. There should be an option to have your appointments automatically scheduled for you. I don't see that being on the Premium Plan.
11 oktober 2025
Svar från Aptive Pest Control - Saint Louis
Hi Ken,
Thank you for sharing your feedback! We’re thrilled to hear that our service professional was attentive and able to address your needs. We appreciate your suggestion regarding automatically scheduled appointments and will take it into consideration as we continue to enhance our services. At Aptive, we strive to provide thorough, convenient, and reliable pest control while ensuring our customers feel supported every step of the way.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home.
-Jasmine
Just a sales call
Yes, the agent looked for termites. He even found some in a dying tree in my backyard, but the visit was really just a sales call—and the service would be pretty expensive.
No thank you.
1 oktober 2025
Svar från Aptive Pest Control - Saint Louis
Hi Anna,
Thank you for sharing your experience. I’m glad our agent was able to identify the termite activity in your backyard, and I completely understand your concern about the cost of treatment. We never want anyone to feel pressured and always aim to provide thorough information so our customers can make the best decisions for their home.
If you ever have questions about treatment options or would like a detailed plan tailored to your needs, please don’t hesitate to reach out to us at socialmedia@goaptive.com. We appreciate you taking the time to consider Aptive and being part of our neighborhood.
-Jasmine
Svar från Aptive Pest Control - Saint Louis
Hi Christi and Wiliiam,
Thank you for sharing your feedback! At Aptive, we aim to respond quickly and provide friendly, personalized service for every home. We’re glad to hear our team met your needs and delivered a positive experience. We truly value having you as part of the Aptive neighborhood and look forward to keeping your home comfortable and protected.
-Jasmine
Billy is always the best technician…
Billy is always the best technician that’s ever come to my home!
If I can’t get him on the schedule to take care of my Home when my transfer are done, then my treatments will always be postponed! All your employees should be like Billy!
7 oktober 2025
Svar från Aptive Pest Control - Saint Louis
Hi Jeffrey,
Thank you for sharing your experience! We’re thrilled to hear that Billy consistently provides such exceptional service and makes a positive impact on your home. At Aptive, we’re proud to have team members like him who are knowledgeable, attentive, and genuinely care about our customers. We truly value having you as part of the Aptive neighborhood and look forward to continuing to keep your home comfortable and protected, Billy included whenever possible!
-Jasmine
The worker was kind and timely
The worker was kind and timely, I made the appointment for wasps and requested they come with equipment to handle this issue.
The worker said that wasn’t communicated and my issue was not solved. I think solving this disconnect and resolving the reason I called would make sense.
He was able to provide a spray if the outer layer of my house and yard.
4 oktober 2025
Svar från Aptive Pest Control - Saint Louis
Hi David,
Thank you for sharing your feedback. I’m glad to hear that our service professional was kind and timely, but I’m very sorry that your wasp issue wasn’t fully resolved due to a communication disconnect. At Aptive, we strive to ensure that service requests are clearly understood and addressed, and I understand how frustrating it can be when expectations aren’t met.
We’d like the opportunity to review your account and make sure your concern is properly addressed. Please reach out to us at socialmedia@goaptive.com with your service address and any additional details, and we’ll work to resolve the issue as quickly as possible. We genuinely appreciate your feedback and the opportunity to make this right.
-Jasmine
Best technician, Dillion Strayer
Our technician we had focused on the areas I asked him to because they are still a problem. He is really friendly and helpful. When I needed an extension to pay my bill and he was already here, he helped me get through it right away!
1 oktober 2025
Svar från Aptive Pest Control - Saint Louis
Hi Heather,
Thank you for sharing your experience! We’re glad to hear our service professional focused on the areas that were most important to you and that he was friendly and helpful throughout your visit. It’s great to know he was able to assist you with your billing extension on the spot. Going above and beyond for our customers is exactly what we aim for at Aptive. We truly appreciate you choosing Aptive and being part of our neighborhood.
-Jasmine
Svar från Aptive Pest Control - Saint Louis
Hi there,
Thank you for sharing your feedback! We’re thrilled to hear that our service has been timely, reliable, and effective. At Aptive, we take pride in providing thorough and dependable pest control to ensure every home stays protected.
We truly appreciate your trust in Aptive and look forward to continuing to provide high-quality service for your home.
-Jasmine
No bugs, no insects, no spiders!
Regular, on time applications are great, but I really like how the bug & insect population are gone!
17 september 2025
Svar från Aptive Pest Control - Saint Louis
Hi Mo,
Thank you for sharing your experience! We’re thrilled to hear that our regular, on-time applications have made such a difference and that your home is now comfortable. Delivering effective, reliable results is exactly what we strive for in the Aptive neighborhood.
We truly appreciate you trusting Aptive with your home and taking the time to recognize the work our team provides!
-Jasmine
Good job!!!
13 september 2025
Svar från Aptive Pest Control - Saint Louis
Hi Lowell,
Thank you for sharing your feedback! We’re glad to hear that you’re happy with the service. At Aptive, we take pride in delivering thorough and reliable pest control, and it’s wonderful to know our efforts are appreciated. We look forward to continuing to keep your home and yard protected and comfortable!
-Jasmine
Miguel was great!
Miguel was my my service guy. He was professional and proficient. He made sure he covered all parts of my house and exterior knowing what issues I was concerned with. This is my 5th month with aptive and have had only 1 month of unsatisfied service. But Miguel made sure I was happy before he left.
7 september 2025
Svar från Aptive Pest Control - Saint Louis
Hi Tonia,
Thank you for sharing your feedback. We’re thrilled to hear that Miguel provided professional, thorough service and made sure your concerns were addressed. It’s great to know that even after a month that didn’t meet your expectations, our team was able to ensure you were satisfied.
We appreciate you being part of the Aptive neighborhood and for trusting us to care for your home over the past several months.
-Jasmine
Correction from previous review
My first review was incorrect. The tech was so quiet that we thought he left without even spraying or performing any type of treatment. I was wrong. My one complaint is our deck, we spend a large amount of time outside on the deck. I was under the impression that there would be more attention paid to that area.
9 september 2025
Svar från Aptive Pest Control - Saint Louis
Hi Rich,
Thank you for updating your feedback. We’re glad to hear that your service professional completed the treatment, and we appreciate your honesty about your first impression. We also understand your concern regarding the deck area, especially since you spend a lot of time there. At Aptive, our goal is to provide thorough, targeted treatments for the areas that matter most to our customers. Please reach out to us at socialmedia@goaptive.com so we can review your account and ensure your deck receives the attention it needs during your next service.
-Jasmine
The technician did come the requested…
The technician did come the requested time window. The technician arrived when I was not at home, given this the inside was not treated as requested.
11 september 2025
Svar från Aptive Pest Control - Saint Louis
Hi Duane,
Thank you for sharing your experience. We’re glad the service professional arrived within the requested time window, but we understand that missing the opportunity to treat the inside of your home as requested must have been frustrating. At Aptive, we strive to ensure every service meets the expectations set with our customers, and it’s clear we fell short in this instance.
We’d like the chance to make this right. Please reach out to us directly at socialmedia@goaptive.com with your service address so we can review your account and arrange a follow-up to ensure your home receives the treatment you requested. Your feedback helps us continue improving and delivering the high-quality service Aptive customers deserve.
-Jasmine
Miguel is the awesome person servicing…
Miguel is the awesome person servicing our home.
27 augusti 2025
Svar från Aptive Pest Control - Saint Louis
Hi there,
We’re thrilled to hear that Miguel is doing such an outstanding job servicing your home! At Aptive, we take pride in having service professionals who are knowledgeable, thorough, and attentive, and it’s wonderful to know that Miguel exemplifies that. We truly appreciate having you in the Aptive neighborhood and look forward to continuing to protect your home with the same level of care and expertise.
-Jasmine
They are always thourough.
They are always thourough.
They clear the hornet nests that form and have done a really good job keeping ants out of the house.
They come back if an extra application is needed with no fuss.
20 augusti 2025
Svar från Aptive Pest Control - Saint Louis
Hi Doug,
We’re thrilled to hear that our team has been thorough in keeping hornets and ants under control in your home. At Aptive, we take pride in providing effective pest control and ensuring every visit meets the highest standards, including follow-ups when needed. Thank you for being a valued part of the Aptive neighborhood, and we look forward to continuing to protect your home with the same care and attention.
-Jasmine
Tasheena James Kudos
Tasheena James was professional and accommodating during the schedule service. Very knowledgeable. Tasheena addressed our concerns of mice getting into house and nest of wasp on the children wooden fort swing set in our backyard. My wife runs an in home daycare and didn't want her daycare kids exposed to the wasp when they did their outdoor activities. Tasheena made our back yard and the wooden fort a top priority during her visit. My wife and I were very appreciative for Tasheen's professionalism, and dedication to her work.
21 augusti 2025
Svar från Aptive Pest Control - Saint Louis
Hi Will,
Thank you for sharing your detailed feedback! We’re thrilled to hear that Tasheena was professional, knowledgeable, and attentive to your concerns regarding the mice and wasp nest. At Aptive, we take pride in providing thorough, safe, and customer-focused service, and it’s wonderful to know Tasheena prioritized the safety of your backyard and daycare children while addressing your concerns. Your kind words about her dedication and professionalism mean a lot to us and the entire team.
-Jasmine
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.