Great tech and communication. The company has already sent notice of price increase and this is my first month as customer. REALLY DISAPPOINTED ABOUT THIS! Will cancel asap.
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The tech Michael was only able to do the outside of the home because of the company policy that they could not enter a home if there is homeowner is not present. He sent me pictures of the work he did... Se mer
Highly recommend Aptive. We have been using Aptive for about 3 years now and we are completely satisfied. Each visit I receive a notice from the tech before arrival for any additional needs during ser... Se mer
Företaget har svarat
I have been with Aptive for about two or three years now and for every appointment they have always been on time and done a wonderful job each and every time I’m very pleased with their performance an... Se mer
Företaget har svarat
Företagsinformation
Welcome to Aptive Pest Control
Skrivet av företaget
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Kontaktuppgifter
233 E Johnson St, Ste L, 27513, Cary, NC, USA
- 19193019778
We overthink pests so you don't have to.
4,4
Utmärkt
162 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great tech and communication
Great tech and communication. The company has already sent notice of price increase and this is my first month as customer. REALLY DISAPPOINTED ABOUT THIS! Will cancel asap.
10 juni 2026
Svar från Aptive Pest Control - Raleigh
Hi there,
Thank you for sharing your feedback about your experience with Aptive Environmental. We’re glad to hear you had a positive experience with your service professional and communication, but we’re sorry to hear your disappointment regarding the pricing change.
We understand how frustrating it can feel to see a price increase so early in your service, and that’s not something we take lightly. Transparency and clear expectations are important, and we want to make sure concerns like this are properly addressed and handled. Please reach out to socialmedia@goaptive.com directly so we can review your account and help ensure everything is handled appropriately.
-Jasmine, Aptive Care Team
The tech Michael was only able to do…
The tech Michael was only able to do the outside of the home because of the company policy that they could not enter a home if there is homeowner is not present. He sent me pictures of the work he did on the outside & he did a good job clearing the cobwebs.
5 juni 2026
No Mess, No Fuss
No hassel, reliable service.
I work from home, so it's nice to be able to communicate via text and stay focused👍
26 maj 2026
Svar från Aptive Pest Control - Raleigh
Hi there,
Thank you for the great feedback! We’re so glad to hear the service has been hassle-free and reliable, and that the text communication has made it easy for you to stay focused while working from home.
At Aptive, our goal is to make sure everything is handled smoothly in a way that fits your day-to-day life, so it’s great to know that convenience came through for you. We truly appreciate you choosing Aptive and taking the time to share your experience.
-Jasmine, Aptive Care Team
Missed appointment
Missed appointment. Did not give me notice that they could not keep appointment time. Waited all day for them to come.
24 maj 2026
Svar från Aptive Pest Control - Raleigh
Hi Bill,
We really appreciate you taking the time to share this, and I’m sorry for the frustration you experienced with the missed appointment and the lack of timely notice. Waiting all day without clear communication is not the experience we want for you at Aptive, and I understand how disruptive that must have been.
We take situations like this seriously and want to make sure your time is respected going forward. If you’re open to it, please reach out to socialmedia@goaptive.com so we can look into what happened with your appointment and work toward a resolution. At Aptive, our goal is always to make sure things are handled clearly and reliably, and we appreciate the chance to do better here.
-Jasmine, Aptive Care Team
Still lots of ant hills around
Still lots of ant hills around, but I guess with the heat it is expected? All in all, though, they have done an excellent job servicing my home for pests. I would recommend them to others!
21 maj 2026
Svar från Aptive Pest Control - Raleigh
Hi Susan,
Thank you for taking the time to share your feedback. We’re sorry to hear you’re still noticing ant hills around your property, especially with the current heat potentially increasing activity. That’s understandably frustrating.
At Aptive, our goal is to make sure your pest concerns are fully handled with the right treatment approach and follow-through, even when seasonal conditions make things more challenging. Please reach out to socialmedia@goaptive.com directly so we can address the ant issue and make sure it’s properly taken care of for you.
-Jasmine, Aptive Care Team
Greg was very professional and…
Greg was very professional and accommodating and answered all my questions. Very pleasant to deal with, not like other services I have worked with in the past.
28 maj 2026
Svar från Aptive Pest Control - Raleigh
Hi Michael,
We really appreciate you taking the time to share this. At Aptive, it’s great to hear Greg was professional, accommodating, and able to answer all your questions in a way that made the experience a positive one for you.
That level of service is exactly what we strive for, making things simple, clear, and handled the right way so you feel confident throughout the process. Thank you for choosing Aptive, we’re glad to have you with us and we’ve got it handled moving forward as well.
-Jasmine, Aptive Care Team
Nitrell the service agent was great
Nitrell the service agent was great. Answered all my questions
24 maj 2026
Svar från Aptive Pest Control - Raleigh
Hi Steve,
Thank you so much for taking the time to share this! We’re really glad to hear Nitrell provided great service and took the time to answer all your questions.
At Aptive, our goal is to make every visit feel informative, supportive, and fully handled from start to finish, so it means a lot to know that came through in your experience. We truly appreciate you choosing Aptive and are always here whenever you need us.
-Jasmine, Aptive Care Team
Svar från Aptive Pest Control - Raleigh
Thank you for your kind feedback, Bruce. We’re so glad to hear you continue to receive fast, friendly service and that the communication throughout your visits has been helpful. Knowing our team has made the experience easy and dependable means a lot to us, and we appreciate the opportunity to handle your pest control needs!
-Alexis, Aptive Care Team
Fraudulent company
Fraudulent company. There is actually no office. You can only call a call center overseas. If you have an issue there is no one to talk to. Stay away
They do not have local offices to voice your concerns. Their own technicians dont have an office to call. They say their office is in Cary, NC. But they dont. You can only reach an overseas call center. Even the techs dont have a way to reach the office.
30 april 2026
Omdöme utan inbjudan
Svar från Aptive Pest Control - Raleigh
Hi Dusty,
We’re sorry to hear this experience left you feeling this way, and we understand how frustrating it is when support doesn’t feel accessible or clear. At Aptive, we do have local service teams along with customer support resources in place to help address concerns, and we want every customer to feel heard and supported.
We take feedback like this seriously and would appreciate the opportunity to look into your specific situation and clear things up directly. Please reach out to socialmedia@goaptive.com so we can review your account and address your concerns. We’ve got this handled, and we’re committed to improving your experience.
-Jasmine, Aptive Care Team
Great Overall Service
The technician arrived at the scheduled time. He was friendly and professional, as he treated both indoor and outdoor areas.
18 maj 2026
Svar från Aptive Pest Control - Raleigh
Hi Kevin,
Thank you for being part of the Aptive family and sharing your feedback! We’re glad to hear your service professional arrived on time and provided friendly, professional service while treating both indoor and outdoor areas. That consistency and attention to detail is exactly what we aim for on every visit. At Aptive, we’re here to make sure your pest protection is fully handled so you can feel confident your home is taken care of inside and out. We truly appreciate you choosing Aptive!
-Jasmine, Aptive Care Team
They are prompt and communicate well
12 maj 2026
Svar från Aptive Pest Control - Raleigh
Hi Diego,
Thank you for being part of the Aptive family and sharing your feedback! We’re glad to hear our team has been prompt and communicates well with you. That reliability and clarity are exactly what we strive for on every visit. At Aptive, we’re here to make sure your pest protection is fully handled so you can feel confident your home is taken care of without the stress. We truly appreciate you choosing Aptive!
-Jasmine, Aptive Care Team
Price is good
Price is good. Not sure if the treatments are really getting rid of the moles. And I had huge wasp nests under my deck which I had to treat myself.
6 januari 2026
Svar från Aptive Pest Control - Raleigh
Thank you for taking the time to share this with us, Earl. It's concerning to hear there’s uncertainty around the effectiveness of the treatments for moles and that you still encountered issues with wasp nests under your deck. I understand how frustrating it is when you’re trying to stay ahead of these kinds of problems and don’t feel fully supported in doing so.
If you're open to it, we'd really appreciate the opportunity to review your account and service history so we can better understand what’s been happening during your treatments. Please contact us at socialmedia@goaptive.com with your service address and any additional details, and we’ll handle things from there!
-Alexis, Aptive Care Team
The technician was detailed
The technician was detailed , explained everything and was not rushing to be done. Very pleased.
16 maj 2026
Svar från Aptive Pest Control - Raleigh
Hi there,
Thank you for sharing this! We’re really glad to hear your service professional was detailed, took the time to explain everything, and wasn’t rushed during the visit. That kind of thorough, attentive service is exactly what we aim for at Aptive.
We truly appreciate you choosing Aptive and trusting us with your home. At Aptive, we’ve got this handled, and we look forward to continuing to provide you with careful, dependable service you can feel good about.
-Jasmine, Aptive Care Team
The service tech Zeke
The service tech Zeke, did a great job listening to our concerns and addressed them. He was very personable which goes a long way!
15 maj 2026
Svar från Aptive Pest Control - Raleigh
Hi Kenny,
We’re really glad to hear Zeke took the time to listen closely and address your concerns, that kind of attentiveness and personable approach is exactly what we look for in our service professionals at Aptive. It’s great knowing he made the experience feel comfortable while getting everything taken care of the right way. We appreciate you choosing Aptive, and we’ve got it handled from here.
-Jasmine, Aptive Care Team
Treatments have little to no impact
Treatments have little to no impact. Cancellation policy is ridiculous
27 mars 2026
Svar från Aptive Pest Control - Raleigh
Hi there,
Thank you for taking the time to share your feedback, and I’m sorry to hear your experience hasn’t reflected the results you were expecting. We understand how frustrating it can feel when treatments don’t seem to make a noticeable impact, and that’s not the experience we aim to provide at Aptive.
We also hear your concerns regarding the cancellation policy. We recognize that clarity and flexibility matter, and feedback like this is important as we continue to evaluate how we can improve the customer experience.
We’d really appreciate the opportunity to take a closer look at your account and service history to better understand what’s going on and see how we can help. Our goal is always to make sure your pest concerns are properly handled and addressed.
If you’re open to it, please reach out to socialmedia@goaptive.com so we can assist you directly.
-Jasmine, Aptive Care Team
The Best Decision
Aptive works with me in timing and in needs. My guy is like having a family member stopping by to help out with something.
I left Aptive once, I came back to them within months. Best decision ever.
9 maj 2026
Svar från Aptive Pest Control - Raleigh
Hi Barb,
Thank you for taking the time to share this, we really appreciate it.
We’re glad to hear your experience with Aptive has felt flexible, personal, and dependable, and that your service professional has built that kind of trusted relationship with you. It also means a lot that you chose to come back to us.
We appreciate you being part of the Aptive community. We’ve got this handled, and we’re here whenever you need us.
-Jasmine, Aptive Care Team
Prompt professional service,
8 maj 2026
Svar från Aptive Pest Control - Raleigh
Thank you for taking the time to share your feedback, Climmon! It’s rewarding to know our team’s professionalism made a difference, and we appreciate the opportunity to continue protecting your home from unwanted pests. Your satisfaction means a lot to us, and we're grateful you've chosen Aptive to handle your pest control needs!
-Alexis, Aptive Care Team
Very professional and pleasant
29 april 2026
Svar från Aptive Pest Control - Raleigh
Hi Erin,
Thank you for sharing this feedback. I’m really glad to hear your Aptive service experience felt professional and pleasant, that’s exactly the kind of interaction we aim to provide every time we visit your home.
At Aptive, I focus on making sure each service is respectful, straightforward, and easy for you from start to finish, because when things run smoothly like that, it feels like everything is handled the right way. We truly appreciate you being part of the Aptive neighborhood.
-Jasmine, Aptive Care Team
The differentiating factor…
We have had other pest control services and the big differentiating factor with Aptive is the technicians that service our home. In our experience over the past several years, the care and attention to detail offered by Aptive service techs is exceptional. Great communication before and after each treatment at a fair price.
6 maj 2026
Svar från Aptive Pest Control - Raleigh
Hi Tony and Myrna,
Thank you for taking the time to share such thoughtful feedback and for choosing Aptive over the years. We’re really glad to hear that our service professionals have stood out to you with their care, attention to detail, and consistent communication before and after each treatment.
That level of consistency is exactly what we aim for, making sure every visit feels thorough, clear, and properly handled from start to finish, while still delivering strong value. We truly appreciate your continued trust in Aptive, and we’re always here whenever you need us, we’ve got it handled.
-Jasmine, Aptive Care Team
The staff is courteous and…
The staff is courteous and informative,but I wasn’t expecting to have to do another contract and pay more.
5 maj 2026
Svar från Aptive Pest Control - Raleigh
We’re really glad to hear our staff has been courteous and informative, and we appreciate you sharing your experience, Larry!
We also understand your concern regarding the service agreement and pricing. We’d be happy to take a closer look at your account and review what changed so we can clarify everything for you. If you’re open to it, please email socialmedia@goaptive.com with your service address, and we’ll be glad to help!
-Alexis, Aptive Care Team
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