Service rep always looks for ways to clean up any insect webs on furniture or eaves anywhere on property. Sprays any areas that could be a habitat or a travel area for insects. Can't imagine a better... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The only thing that I don’t like is that it’s SO DIFFICULT to get someone on the phone. Their AI answering service is awful. Reason: I had to call to reschedule a second non-contractual visit due to... Se mer
Företaget har svarat
Inform me when they are coming, give me notice as to timing, knock on my door when arrive, send me lots of pictures as to what they have done afterwards, bill me as per my request.
Företaget har svarat
Aptive sends reminders for the upcoming treatment date and and arrives on time for the appointment. The employees are friendly and explain what they are planning to do and ask if there is anything el... Se mer
Företaget har svarat
Företagsinformation
Welcome to Aptive Pest Control
Skrivet av företaget
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Kontaktuppgifter
22347 La Palma Ave, Ste 107, 92887, Yorba Linda, CA, USA
- 19514000174
We overthink pests so you don't have to.
4,4
Utmärkt
184 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Attentive Service
They always address any concerns I have. If I am not home, they will send pictures of the areas covered.
5 maj 2026
Svar från Aptive Pest Control - Orange County
Hi Rocio,
Thank you for taking the time to share this. We are glad to hear our team consistently addresses your concerns and keeps you updated with photos when you are not home.
At Aptive, we aim to make every service feel fully handled with clear communication, reliability, and care so you always know your home is being taken care of. We truly appreciate you choosing Aptive and sharing your experience.
-Jasmine, Aptive Care Team
Svar från Aptive Pest Control - Orange County
Thanks for sharing this with us, Sandra! We're glad to hear you had such a good experience with our service. We appreciate you choosing Aptive to help with your pest control needs and look forward to protecting your home for years to come!
-Alexis, Aptive Care Team
Service rep always looks for ways to…
Service rep always looks for ways to clean up any insect webs on furniture or eaves anywhere on property. Sprays any areas that could be a habitat or a travel area for insects. Can't imagine a better job could be done.
30 maj 2026
Svar från Aptive Pest Control - Orange County
Thank you for taking the time to share your experience with us, Happy! We're so glad that our service professionals consistently go the extra mile by addressing insect webs throughout your property and paying close attention to areas where pests may live or travel. It's wonderful to know that you've been so pleased with the thoroughness and quality of the service as well.
We truly appreciate your feedback and are so grateful you've chosen Aptive to handle your pest control needs!
-Alexis, Aptive Care Team
Wonderful service
Wonderful service. Easy to contact. Polite and professional. Call ahead to let you know arrival time, competitive pricing
2 juni 2026
Svar från Aptive Pest Control - Orange County
Hi Catherine,
Thank you for the wonderful feedback! We’re glad to hear you’ve had a smooth experience with our team, from easy communication and polite, professional service to the arrival notifications and pricing.
At Aptive, we aim to make every part of the process feel handled and hassle-free, so it’s great to know that came through in your experience. We truly appreciate you choosing Aptive and taking the time to share your support.
-Jasmine, Aptive Care Team
Company is absolute trash! Avoid at all cost
Company is absolute trash!! I was lied to by the sales rep that knocked on my door offering services that the company does not even provide. After speaking to the technicians and finding out that rodent exclusion services were not available, i called their office hoping to find a resolution. I was met with zero help or any alternatives to resolve the issue. They dismissed the whole fact that i was lied to and was more worried about collecting the $199 cancellation fee. I discontinued services and asked to speak to a supervisor. Again i was met with no help and a bit of hostility. I was told “Your services has been cancelled, you will not receive any more calls from us and that you will have to pay the $199 early cancellation fee. That is all.” Basically i feel defrauded. I have no problem paying for the services that was provided but the cancellation fee should have been waived since i cancelled due to being lied to and the company are unable to provide the services i specifically needed. Avoid this company at all cost if you don’t want to have your money stolen from. If you see anyone at your door with that Aptive shirt on just kindly slam the door on their face and tell them they are trespassing. This was a horrible experience that hopefully no one else should encounter. I literally paid a total of $429 for 1 month of service. What a joke!!!
2 juni 2026
Omdöme utan inbjudan
Svar från Aptive Pest Control - Orange County
Hi Meksavanh,
Thank you for taking the time to share this detailed feedback. We’re truly sorry to hear about your experience with the sales interaction, the information provided, and your frustration with how your concerns were handled afterward. That is not the level of clarity or respect we aim to provide at Aptive.
At Aptive, our goal is for every customer to feel confident that we’ve got everything handled from the start, including a clear understanding of what services we do and do not offer. We understand how upsetting it is to feel misinformed and then not feel supported when trying to resolve the issue.
We appreciate you bringing this to our attention. Please reach out to socialmedia@goaptive.com directly so we can review your account and interactions more thoroughly and make sure everything is properly handled moving forward.
-Jasmine, Aptive Care Team
Svar från Aptive Pest Control - Orange County
Hi Marie,
We really appreciate you taking a moment to share this. It’s great to hear you’ve found our service reliable and our team polite, that consistency is something we work hard to deliver at Aptive.
At Aptive, we aim to make every visit straightforward and respectful so you always feel taken care of without any added stress. Thanks for choosing Aptive, we’re glad to know you feel like we’ve got this handled for you.
-Jasmine, Aptive Care Team
Aptive Environment has been taking care…
Aptive Environment has been taking care of my outdoor garden with their eco pet friendly solutions for a number of years with excellent and professional services. Always timely and informative.
30 maj 2026
Svar från Aptive Pest Control - Orange County
We're so glad our team did such a great job treating your home this time around, FRED VALDES! Your satisfaction means the world to us, and it's wonderful to know that service has been going well for you. It's always a pleasure to treat your home, and we really appreciate your trust in Aptive to handle your pest control needs!
-Alexis, Aptive Care Team
This service does nothing
4 november 2025
Svar från Aptive Pest Control - Orange County
We appreciate you taking a moment to share this, Daniel. It's incredibly disheartening to hear that your experience left you feeling this way and that the service did not provide the results you expected.
We'd like the chance to learn more about your concerns and review your account history. Please email us at socialmedia@goaptive.com with your service address and any additional details you'd like to share so our team can take a closer look. We're here for you!
-Alexis, Aptive Care Team
Communicative and knowledgeable…
Communicative and knowledgeable technician, clean and well spoken
28 maj 2026
Svar från Aptive Pest Control - Orange County
Hi Tom,
We really appreciate you taking the time to share this. At Aptive, it’s great to hear your service professional was communicative, knowledgeable, and presented themselves in a clean and professional manner.
That combination is exactly what we strive for, making sure every visit is clearly communicated and handled with care so you feel confident in the service from start to finish. Thank you for choosing Aptive, we’re glad to have you with us and we’ve got it handled moving forward as well.
-Jasmine, Aptive Care Team
Quality of service
21 maj 2026
Svar från Aptive Pest Control - Orange County
Hi Joseph,
We really appreciate you taking the time to share this. At Aptive, it’s great to hear you were satisfied with the quality of service provided.
Delivering consistent, reliable results is exactly what we strive for, making sure every visit is handled with care and attention to detail. Thank you for choosing Aptive, we’re glad to have you with us and we’ve got it handled moving forward as well.
-Jasmine, Aptive Care Team
Poor Service updated 5/29/2026
I have advised this company more than three times to service my property after 1 PM ( when I am persent)each month, so that the entire property is completely sprayed , both inside and outsie my home. I have asked for a 2 hr, window of time upon their arrival. That is never done. Appaarently they expect me to wait around all day for representative to arrive, as written notification gives only the day they will arrive for service. I am then billed for entire service when when completing about 1/3rd of the job. This is not only extremely poor coustomer service but incomplete service. Would advise to avoid this pest control service.
Update5/29/2026: spoke to representative and scheduled a follow up visit for 5/28/2026 between 8 am and noon. Service rep neither showed nor called. What a waste of my time with this company!!! Avoid this pest control company at all cost. BUYER BEWARE. I would give this company a ZERO STAR RATING, if that were possible.
25 maj 2026
Svar från Aptive Pest Control - Orange County
Hi Ted,
Thank you for taking the time to share this feedback, and I’m sorry your scheduling needs and expectations around service have not been met. I understand how frustrating it is to feel like you’re waiting without a clear time window that works for you.
At Aptive, we aim to make scheduling and service feel clear, respectful of your time, and fully handled from start to finish. What you described is not the experience we want for our customers.
Please reach out to socialmedia@goaptive.com directly so we can review your account and get this properly handled for you.
-Jasmine, Aptive Care Team
Very poor service
Schedule appointments and don’t show up. Show up when there is no appt. Says they came and they did not.
Used to be great. Have gone way downhill don’t know how long I will continue to use them.
27 maj 2026
Svar från Aptive Pest Control - Orange County
Hi Michelle,
Thank you for taking the time to share this, and I’m sorry to hear about the frustration you’ve experienced with scheduling and missed expectations. That’s not the reliability you should expect from Aptive.
We want every visit to be handled with consistency and clear communication, so you always know when to expect us and can trust that service was completed as scheduled. What you described clearly fell short of that standard.
Please reach out to socialmedia@goaptive.com directly so we can review your account in detail and get this properly handled for you.
-Jasmine, Aptive Care Team
I see no value in your service
19 maj 2026
Svar från Aptive Pest Control - Orange County
Hi Virginia,
Thanks for taking the time to share your feedback, even though it’s disappointing to hear your experience hasn’t reflected value. I understand how frustrating that feels, especially when you’re investing in ongoing home protection through Aptive.
We’d appreciate the opportunity to review your account and better understand what’s been missing so we can address it directly. Please reach out to socialmedia@goaptive.com so we can take a closer look and work toward improving your experience. At Aptive, we’ve got this handled, and we want to make sure the service you receive actually delivers value for your home.
-Jasmine, Aptive Care Team
Technician did not communicate as per…
Technician did not communicate as per past visits. No check in, check out or inquiries. This is the first time this has happened. All previous visits the assigned technician has communicated well.
24 maj 2026
Svar från Aptive Pest Control - Orange County
Hi Mark,
Thanks for taking the time to share this, and I’m sorry to hear this visit didn’t match your past experiences with our team. I understand how noticeable it is when the usual check-ins and communication aren’t there, especially when you’ve consistently had better visits before.
That level of communication is something we expect from every Aptive service professional, so we appreciate you flagging this change. Please reach out to socialmedia@goaptive.com directly so we can review what happened and make sure it’s properly handled moving forward. At Aptive, we’ve got this handled, and we want every visit to feel as consistent as your previous ones.
-Jasmine, Aptive Care Tema
He found wasp nests that were so hidden…
He found wasp nests that were so hidden I hadn't noticed them. I always look for them in the spring. He got them down. He sprayed well all around.
I forgot to point out the weird snails (with pointy houses) that leave trails all over--they always hide when Aptive comes.
16 maj 2026
Svar från Aptive Pest Control - Orange County
We really appreciate your feedback, L DB! It’s always encouraging to hear when a service experience goes well. Our team works hard to provide professional, thoughtful care at each treatment, and we appreciate the opportunity to continue helping handle your pest concerns with our service here at Aptive!
-Alexis, Aptive Care Team
Inform me when they are coming
Inform me when they are coming, give me notice as to timing, knock on my door when arrive, send me lots of pictures as to what they have done afterwards, bill me as per my request.
15 maj 2026
Svar från Aptive Pest Control - Orange County
Hi Sue,
Thanks for taking the time to share this, we really appreciate it. It’s great to hear your Aptive service professionals keep you informed with arrival timing, check in when they get there, and provide detailed photo updates after the service. I’m also glad the billing process is working the way you prefer.
That kind of clear communication and follow-through is exactly what we aim for every visit. Thanks for choosing Aptive, we’ve got this handled and look forward to continuing to take care of your home.
-Jasmine, Aptive Care Team
Svar från Aptive Pest Control - Orange County
Hi Roslyn,
We really appreciate you taking the time to share this. It’s great to hear you received great service and found your service professional informative during the visit. At Aptive, we take pride in making sure you feel confident in what’s being done and that your home is cared for with clear communication and attention to detail. We’re glad everything felt handled smoothly, and we appreciate you trusting Aptive to take care of your home.
-Jasmine, Aptive Care Team
Svar från Aptive Pest Control - Orange County
It's fantastic to hear you feel the service is high quality and offered at a reasonable price, David. That combination really matters. Our team works hard to deliver dependable, effective care while keeping things straightforward and valuable for your home. We truly appreciate you being a part of Aptive and trusting us to handle your pest control needs!
-Alexis, Aptive Care Team
Technician texted when he would be…
Technician texted when he would be arriving. He asked if I had any concerns. He addressed those concerns and did a thorough job.
16 maj 2026
Svar från Aptive Pest Control - Orange County
We're so glad to hear that our service professional kept you informed with arrival updates, took time to ask about your concerns, and handled them thoroughly during the treatment, Jim. Our team takes pride in being communicative, attentive, and detail-oriented. We truly appreciate you being a part of Aptive and look forward to continue protecting your pests for years to come!
-Alexis, Aptive Care Team
Past Review Edit
I cannot find my previous review to edit it. Spoke to the service tech yesterday. My review was about the company and not him. I had previously called and cancelled my appt and changed to another day. He was sent out on the cancelled day anyway and we had no idea he was coming or what time. He came at 7 am - we were not awake and he had no access to the garage or backyard.
I was not his fault. He did a great job when he came back out on the 14th.
6 maj 2026
Svar från Aptive Pest Control - Orange County
Thank you for sharing this. We really appreciate you taking the time to clarify your experience, and we’re glad to hear your service professional did a great job when he returned on the 14th. We apologize for the confusion around the scheduling and the missed communication on the original appointment day - that’s not the experience we aim to provide. Your feedback is helpful as we work to improve coordination and ensure visits happen as expected. We truly appreciate you being a part of Aptive and look forward to handling your needs for years to come!
-Alexis, Aptive Care Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.