The only thing that I don’t like is that it’s SO DIFFICULT to get someone on the phone. Their AI answering service is awful. Reason: I had to call to reschedule a second non-contractual visit due to... Se mer
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Det här tycker kunderna
What I love about Aptive, is that they are easy to schedule service with and accommodating. The service techs are also very communicative about their arrival as well as the outcome of their service, i... Se mer
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Dylan did a wonderful job. Communicated through the entire process, sent photos, and was careful with my little pet turtle. Great job Thank you Dylan
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I appreciate the call 30 - 46 minutes before they arrive. They always ask if there are any things that need special attention on this visit.
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Företagsinformation
Welcome to Aptive Pest Control
Skrivet av företaget
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Kontaktuppgifter
22347 La Palma Ave, Ste 107, 92887, Yorba Linda, CA, USA
- 19514000174
We overthink pests so you don't have to.
4,5
Utmärkt
162 omdömen
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Svar från Aptive Pest Control - Orange County
Hi Margie,
Thank you for sharing this feedback. I’m really glad to hear you consistently receive great service from Aptive, and I appreciate your kind words and support.
At Aptive, I focus on making sure every visit feels reliable, friendly, and effective, because when things are going well like this, it should feel like everything is handled without you having to worry about it. We truly appreciate you being part of the Aptive neighborhood.
-Jasmine, Aptive Care Team
What I love about Aptive
What I love about Aptive, is that they are easy to schedule service with and accommodating. The service techs are also very communicative about their arrival as well as the outcome of their service, including pictures of there was a specific concern. Thank you.
10 april 2026
Svar från Aptive Pest Control - Orange County
Hi Trena,
Thank you for taking the time to share your experience and for choosing Aptive. We’re really glad to hear scheduling has been easy and accommodating, and that our service professionals have kept you well informed throughout each visit.
Clear communication and transparency, including arrival updates and photos when there’s a specific concern, are all part of making sure everything is properly handled and nothing is left uncertain. We appreciate your trust in Aptive, and we’re always here when you need us, we’ve got it handled.
-Jasmine, Aptive Care Team
Dylan did a wonderful job
Dylan did a wonderful job. Communicated through the entire process, sent photos, and was careful with my little pet turtle. Great job
Thank you Dylan
6 maj 2026
Svar från Aptive Pest Control - Orange County
We're so glad to hear that Dylan provided such a thoughtful and thorough experience, Stacy! Clear communication throughout the process, sharing photos, and being mindful of your pet turtle really shows a high level of care and attention to detail.
We’ll be sure to pass along your appreciation to him. Recognition like this means a lot to the team! Thank you for choosing Aptive to handle your pest control needs!
-Alexis, Aptive Care Team
I paid for the baiting of rodent feed…
I paid for the baiting of rodent feed box's They were never serviced . Want to cancel all services from Aptive .
27 januari 2026
Svar från Aptive Pest Control - Orange County
Hi Richard,
I’m really sorry to hear about this experience, especially since you invested in a service expecting it to be completed as agreed. That’s not the standard we aim for at Aptive, and I can understand why you’d feel frustrated enough to want to cancel. We’d like the chance to look into what happened with your rodent bait stations and make sure this is fully addressed and corrected where possible. Please reach out to socialmedia@goaptive.com directly so we can review your account, get the details sorted out, and ensure this is properly handled the right way. Thank you for bringing this to our attention.
-Jasmine, Aptive Care Team
Courteous and professional service!
22 april 2026
Svar från Aptive Pest Control - Orange County
Hi Maryann,
We really appreciate you sharing this, thank you for choosing Aptive. It’s great to hear our team delivered courteous and professional service, that’s exactly the standard we work hard to uphold on every visit. We’re glad your experience reflected that level of care, and we’ll keep focusing on making sure everything is handled the right way from start to finish, we’ve got this handled.
-Jasmine, Aptive Care Team
I appreciate the call 30
I appreciate the call 30 - 46 minutes before they arrive. They always ask if there are any things that need special attention on this visit.
28 april 2026
Svar från Aptive Pest Control - Orange County
It's fantastic to hear that the advance call before arrival has been helpful for you, and that our service professionals take the time to check in about any specific concerns before starting the treatment, D. That kind of communication and attention to detail is exactly what we aim for to keep things smooth and tailored to your needs. Your satisfaction means the world to us, and we're grateful to have you as a part of the Aptive neighborhood!
-Alexis, Aptive Care Team
Over a year and no major issues
The only thing that I don’t like is that it’s SO DIFFICULT to get someone on the phone. Their AI answering service is awful.
Reason: I had to call to reschedule a second non-contractual visit due to the the tech not texting me when they got here. Since they didn’t text me, they didn’t service my back yard. It took me a good half hour to finally get on the line with someone, also due to my frustration with their AI answering service.
24 april 2026
Svar från Aptive Pest Control - Orange County
Hi there,
Thank you for taking the time to share this, and I’m really sorry for the frustration you experienced. I can understand how stressful it must have been trying to reach someone quickly, especially when you were also dealing with a missed backyard service due to the communication issue. That’s not the experience we want for you at Aptive.
We also hear your feedback about our phone system and how difficult it felt to get through to a person. That’s important, and we know how much smoother things need to be when you’re trying to resolve something on your account.
At Aptive, we aim to make every part of the experience feel handled smoothly, from arrival communication to follow-up support, and what you described fell short of that. If you’re open to it, please reach out to us at socialmedia@goaptive.com so we can look into your visit and make this right. We appreciate you bringing this to our attention, and we’ve got this handled from here.
-Jasmine
Svar från Aptive Pest Control - Orange County
Hi Sarah,
We really appreciate you sharing this, and it’s great to hear you consistently receive exceptional service. That kind of reliability is exactly what we strive for at Aptive, making sure every visit feels smooth, effective, and easy for you. Thanks again for choosing Aptive and being part of the neighborhood, we’ve got it handled and we’re always here if you need anything.
-Jasmine
The service was hours later than…
The service was hours later than expected. So that was frustrating as there was also no communication for this unexpected delay. Once technician got here, service was good.
14 april 2026
Svar från Aptive Pest Control - Orange County
Thank you for taking the time to share your feedback with us, John. We sincerely apologize for the delay in service and the lack of communication regarding the unexpected timing. We understand how important punctuality and clear communication are, and we're committed to improving in these areas. We're glad to hear that once our technician arrived, the service met your expectations. Your feedback is invaluable to us, and we will use it to ensure a better experience in the future. If there's anything else we can do for you, please let us know at socialmedia@goaptive.com, including your service address. We'd be happy to handle any lingering concerns you may have!
-Alexis
They come when they say they will be…
They come when they say they will be there, & quietly do their work. I like that they added the option for mosquito traps, which should allow a more pleasant stay in my backyard.
8 april 2026
Svar från Aptive Pest Control - Orange County
Thanks for taking a moment to share this with us, Barbara! We’re so glad to hear the team has been reliable and respectful while completing service, and that you’re looking forward to enjoying your backyard more with the mosquito traps. Your satisfaction means the world to us, and we're so grateful you've chosen Aptive to handle your pest control needs!
-Alexis
Great communication and great service
31 mars 2026
Svar från Aptive Pest Control - Orange County
Hi Bonnie,
We’re thrilled to hear you experienced great communication and great service! At Aptive, we take pride in handling every detail with care to ensure your home is protected and your experience is seamless. You can always count on us, we’ve got this handled, and we truly appreciate you being part of the Aptive family!
-Jasmine
Svar från Aptive Pest Control - Orange County
Thanks for sharing this with us, Marilyn! IT's great to hear that you had a positive experience with our team and found the treatment to be thorough. Providing excellent service is our top priority, and your kind words mean a lot to us. If you have any further needs or questions, please don't hesitate to reach out. We look forward to serving you again in the future! We're grateful to have you as a part of Aptive.
-Alexis
Easy to work with and friendly / knowledgable reps!
Aptive is very easy to work with and Luis Silva is a great representative of what customer service should be! He's friendly, thorough and goes the extra mile!
3 april 2026
Svar från Aptive Pest Control - Orange County
This is great to hear, Tessa! We love hearing that you find Aptive easy to work with and that Luis provided excellent customer service. It's wonderful to know that his friendly and thorough approach made such a positive impact. If there's anything else we can do for you, please don't hesitate to reach out. We really appreciate your trust in Aptive to handle your pest concerns!
-Alexis
Highly recommended Pest Control Service
I am completely satisfied with Aptive Pest Control service. I would definitely recommend this service to family and friends. The representatives are informative, service oriented and very professional. 👍🏽
2 april 2026
Svar från Aptive Pest Control - Orange County
Hi Vivian,
Thank you for taking the time to share this, it truly means a lot to all of us at Aptive. Hearing that you’re completely satisfied with the service and would recommend us to your family and friends is one of the best compliments we can receive.
We’re glad to know our service professionals have been informative, professional, and service-oriented. Our team works hard to make sure every visit leaves you feeling confident that things are truly handled.
Thank you for choosing Aptive and for being part of the neighborhood we’re proud to serve. 👍🏽
-Jasmine
I appreciated the communication from…
I appreciated the communication from your applicator (Rudy); it was excellent. Rudy texted me separated prior to and upon his arrival and asked for my input regarding any pest problems or issues that I may have noticed, which he could pay special attention to.
31 mars 2026
Svar från Aptive Pest Control - Orange County
Hi Malcolm,
Thank you for sharing your experience! We’re thrilled to hear that Rudy’s communication and attention to detail made a difference. At Aptive, we pride ourselves on making sure every concern is handled carefully, so you can feel confident your home is protected. We’ll be sure to pass along your kind words to Rudy!
-Jasmine
Thorough and thoughtful.
A trainer and technician arrived about 7:40, and were very thorough. They were thoughtful in their work. They swept eves, moved chairs around patio table to spray, moved my dog’s water bowl so wouldn’t get sprayed. They worked quickly and quietly. I feel the job was really well done.
1 april 2026
Svar från Aptive Pest Control - Orange County
Hi there,
Thank you for taking the time to share such thoughtful feedback and for being part of the Aptive community! It’s great to hear that both the trainer and service professional were thorough and considerate during your visit, from sweeping the eaves to carefully moving items around your patio and your dog’s water bowl. Those small details really matter, and we’re glad their care and attention stood out.
At Aptive, our goal is to make sure every visit is handled with professionalism, respect for your home, and attention to the little things that make a big difference. Thank you for choosing Aptive and trusting us to keep things handled around your home!
-Jasmine
Rudy did an excellent job of…his specific work and his communicating with me.
Rudy did an excellent job of communicating with me and fulfilling expectations.
24 mars 2026
Svar från Aptive Pest Control - Orange County
Hi Dianne,
Thank you for sharing your experience! We’re thrilled to hear that Rudy communicated clearly and met your expectations. At Aptive, we take pride in making sure every service is handled thoroughly and professionally, so our customers can feel confident their home is well cared for. We truly appreciate you choosing Aptive and trusting us to get it handled right.
-Jasmine
Aptive is such a great company
Aptive is such a great company! They send reminder texts and emails, and the schedule is flexible when needed. The techs are all friendly and communicate regularly and professionally.
28 mars 2026
Svar från Aptive Pest Control - Orange County
Thank you for sharing this with us, Charissa! We’re really glad to hear you’ve had such a positive experience with the reminders, scheduling flexibility, and communication from the team. We appreciate your kind words and your trust in our team at Aptive to handle your pest concerns!
-Alexis
Mosquitoes
I know I should have said something sooner, but things have been busy. I signed up for you to take care of the insects, but I am not happy.
A pest control person comes out and sprays, cleans and leave 2 containers to take care of the insects but I still get bit by mosquitoes. The day after the last visit at 8am I was outside and was bitten really bad. I am tired of having to put on bug spray just to go outside for a couple of minutes.
11 mars 2026
Svar från Aptive Pest Control - Orange County
Hi Dena,
Thank you for sharing this, I really appreciate you taking the time to let us know what’s been going on. I can understand how frustrating it is to still deal with mosquito bites, especially right after a service, that’s definitely not the experience we want for you.
At Aptive, our goal is to make your outdoor space comfortable so you don’t have to think twice about stepping outside, and it sounds like we haven’t gotten that fully handled yet. Mosquito control can sometimes take a few treatments to really break the cycle, but that doesn’t mean you should be left dealing with bites in the meantime.
We’d really like the chance to take a closer look and get this corrected for you. Please reach out to us directly at socialmedia@goaptive.com so we can review your account and get a follow-up service scheduled to focus specifically on those mosquito concerns.
Thanks again for being part of the Aptive community, we’re here to make sure this gets handled the right way.
-Jasmine
Svar från Aptive Pest Control - Orange County
Hi Sue,
Thank you for sharing your experience! We’re glad to hear that our service professional was thorough and got everything handled efficiently.
At Aptive, we take pride in making sure every job is done right and handled with care. We appreciate you choosing Aptive and being part of our neighborhood. If you ever need anything, rest assured, we’ve got this handled.
-Jasmine
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