Banner for Aptive Pest Control - Houston

Aptive Pest Control - Houston Omdömen 338

TrustScore 4.5 av 5

4,6

8800 Jameel Rd, Ste 100B, 77040 Houston, TX, US


Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

The tech remembered my house and pets immediately as he had treated it before. He called on the way and ask if I had any specific pests to treat. I told him that I have been seeing roaches everywher... Se mer

Betygsatt 3 av 5 stjärnor

The gentlemen that made the inspection was very polite and knowledgeable. However, I believe it was a mistake to tell me the weep hole had mud packed it it, and that was a sign of termites. He said he... Se mer

Betygsatt 5 av 5 stjärnor

Chris did our service today. I am very pleased with the inspection and work he did. Due to expected rain he used dry powder in the weep holes and around the exterior. He was very knowledgeable in expl... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Javon Gipson, who has been at my property for several treatments is always courteous, lets us know prior to arrival (so we could secure out pet) and arrives on time. On site he provides a summary of t... Se mer

Företaget har svarat


Företagsinformation

  1. Skadedjursbekämpning

Om Aptive Pest Control - Houston

Skrivet av företaget

Welcome to Aptive Pest Control

Skrivet av företaget

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Kontaktuppgifter

  • 8800 Jameel Rd, Ste 100B, 77040, Houston, TX, USA

  • 12816096832
Promotion box for Aptive Pest Control - Houston

We overthink pests so you don't have to.

Smarter pest control starts here.

4,6

Utmärkt

TrustScore 4.5 av 5

338 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor
Logotyp för Aptive Pest Control - Houston

Svar från Aptive Pest Control - Houston

Hi Matt,

Thank you for the kind words! We’re glad to hear your experience with our Aptive service professionals has been a friendly one, that’s something we take a lot of pride in.

We appreciate you choosing Aptive and trusting us with your home. You can always count on us to keep things handled with the same level of care and respect every visit!

-Jasmine

Betygsatt 5 av 5 stjärnor

High degree of professionalism and…

High degree of professionalism and proactive communication!

24 mars 2026
Logotyp för Aptive Pest Control - Houston

Svar från Aptive Pest Control - Houston

Hi Richard,

Thank you for highlighting our professionalism and proactive communication! At Aptive, we take pride in making sure every detail is handled so our customers can feel confident and stress-free. Your feedback motivates our team to keep delivering service that truly makes a difference and shows why choosing Aptive means you can trust us to get it handled.

-Jasmine

Betygsatt 5 av 5 stjärnor

The representative was very thorough

The representative was very thorough, covered all the areas of concern in addition to ensuring that the routine areas were addressed/ taken care of.
Before leaving, reviewed treated areas to ensure nothing was missed.

20 mars 2026
Logotyp för Aptive Pest Control - Houston

Svar från Aptive Pest Control - Houston

Hi Carole,

Thank you for taking the time to share your experience! We’re glad to hear our service professional was thorough and made sure every area, both routine and specific, was properly addressed. At Aptive, we pride ourselves on making sure every service call is handled with care and attention to detail, and it’s wonderful to know this level of diligence was noticed. We appreciate your trust in us and are happy to have everything handled so you can enjoy peace of mind in your home.

-Jasmine

Betygsatt 2 av 5 stjärnor

the technicians left the gate open…

the technicians left the gate open when they left and my dogs got out! this never happened before.

19 mars 2026
Logotyp för Aptive Pest Control - Houston

Svar från Aptive Pest Control - Houston

Hi Shawn,

We sincerely apologize for the inconvenience this caused and understand how upsetting it must have been. At Aptive, we take every precaution to make sure our service is handled safely and responsibly, and we appreciate you bringing this to our attention so we can prevent it from happening in the future. Thank you for trusting us, and please know we remain committed to keeping your home and your pets protected. We’ve got this handled.

-Jasmine

Betygsatt 5 av 5 stjärnor

Good company

Aptive is always thorough and very good at communication!

20 mars 2026
Logotyp för Aptive Pest Control - Houston

Svar från Aptive Pest Control - Houston

Hi Janet,

We’re so glad to hear that you’ve experienced thorough service and clear communication with Aptive! Our team takes pride in making sure every visit is handled carefully and attentively so you can feel confident in your home’s protection. Thank you for trusting us, we’ve got this handled!

-Jasmine

Betygsatt 5 av 5 stjärnor

The technician arrived timely and…

The technician arrived timely and completed the work in a timely fashion. He covered all of the areas that I needed serviced.

20 mars 2026
Logotyp för Aptive Pest Control - Houston

Svar från Aptive Pest Control - Houston

Hi Harvey,

We’re glad to hear our service professional was able to provide timely and thorough service! At Aptive, we make sure every visit is handled carefully and completely so you can feel confident your home is fully protected. Thank you for trusting Aptive, we’ve got this handled!

-Jasmine

Betygsatt 3 av 5 stjärnor
Logotyp för Aptive Pest Control - Houston

Svar från Aptive Pest Control - Houston

Hi Chuck,

Thank you for taking the time to share your feedback. I’m sorry to hear that your experience didn’t meet your expectations, and I completely understand how disappointing that can be. That’s not the level of service Aptive aims to provide.

We’d like the opportunity to review your account and better understand what happened so we can address your concerns and make things right. Please reach out to us at socialmedia@goaptive.com when you have a moment, we truly appreciate the chance to improve and ensure our customers feel valued.

-Jasmine

Betygsatt 4 av 5 stjärnor

Service is good

Service is good, but trying to cancel or reschedule is challenging. I couldn't get through to cancel, so I got service when I didn't need it. I would rate a 5 if communication was simpler. Like replying to the text reminder instead of going online or calling and being directed to the app vs. answering.

6 mars 2026
Logotyp för Aptive Pest Control - Houston

Svar från Aptive Pest Control - Houston

Hi there,

Thank you for taking the time to share your feedback. I’m glad to hear that you’re satisfied with the service itself, but I completely understand how frustrating it must have been to face challenges when trying to cancel or reschedule. That’s not the seamless experience Aptive aims to provide.

We appreciate your feedback about communication and scheduling, as it helps us identify areas where we can improve and make it easier for customers to manage their appointments. Your comments will be shared with our team so we can work toward a solution that’s more convenient and responsive.

Please feel free to reach out to us directly at socialmedia@goaptive.com if you’d like assistance with rescheduling or managing your account. We truly value your feedback and the opportunity to make your experience simpler and more efficient.

-Jasmine

Betygsatt 5 av 5 stjärnor

My service March 2026

Bee, my Aptive technician was friendly, informative and addressed all my concerns.

6 mars 2026
Logotyp för Aptive Pest Control - Houston

Svar från Aptive Pest Control - Houston

Hi Claudia,

Thank you for sharing your feedback! We’re thrilled to hear that Bee was friendly, informative, and attentive to all of your concerns. At Aptive, we strive to provide effective pest control while ensuring every customer feels heard, supported, and confident in the service we provide, and we truly appreciate you being part of the Aptive neighborhood.

-Jasmine

Betygsatt 5 av 5 stjärnor

Technician was great

Technician was great. Took care of all my bug issues and he was very friendly.

1 mars 2026
Logotyp för Aptive Pest Control - Houston

Svar från Aptive Pest Control - Houston

Hi Christina,

Thank you for sharing your experience! We’re thrilled to hear that our service professional was able to take care of all your bug concerns while providing friendly, professional service. At Aptive, we pride ourselves on delivering effective pest control with a personal touch, and it’s wonderful to know our team met your expectations. We truly appreciate you choosing Aptive to help protect your home!

-Jasmine

Betygsatt 5 av 5 stjärnor

Excellent Service

Excellent service from Justin. He listened to all my concerns and did an amazing job!

6 mars 2026
Logotyp för Aptive Pest Control - Houston

Svar från Aptive Pest Control - Houston

Hi Rhonda,

Thank you for sharing your experience! We’re thrilled to hear that Justin provided excellent service and took the time to listen to all of your concerns. At Aptive, we pride ourselves on delivering thorough, attentive, and professional pest control, and it’s wonderful to know our team exceeded your expectations. We truly appreciate you choosing Aptive to help protect your home!

-Jasmine

Betygsatt 5 av 5 stjärnor

Satisfied

Satisfied with work

1 mars 2026
Logotyp för Aptive Pest Control - Houston

Svar från Aptive Pest Control - Houston

Hi Kathy,

Thank you for sharing your feedback! We’re glad to hear that you’re satisfied with the work our team provided. At Aptive, we take pride in delivering professional, thorough, and reliable pest control for every home, and it’s wonderful to know our efforts met your expectations. We truly appreciate you choosing Aptive to help protect your home!

-Jasmine

Betygsatt 5 av 5 stjärnor

Text before coming to my house

Text before coming to my house. Was courteous to me and my house. Put protective covering on his boots. Sprayed the exact places that I specified inside my house. Sprayed outside with photos attached to his conclusion.

27 februari 2026
Logotyp för Aptive Pest Control - Houston

Svar från Aptive Pest Control - Houston

Hi Byron,

Thank you for sharing your experience! We’re thrilled to hear that our service professional provided courteous, thorough service and followed all of your instructions for both the interior and exterior of your home. At Aptive, we take pride in attention to detail, clear communication, and professionalism, including using protective coverings and providing photos of treated areas. We truly appreciate you choosing Aptive to help protect your home!

-Jasmine

Betygsatt 5 av 5 stjärnor

Aptive Pest Control Review…

The Aptive technician was prompt in his arrival and conducted the pest control services in a timely manner.

28 februari 2026
Logotyp för Aptive Pest Control - Houston

Svar från Aptive Pest Control - Houston

Hi Andrew,

Thank you for sharing your feedback! We’re glad to hear that our service professional arrived promptly and provided timely pest control services. At Aptive, we take pride in delivering professional, efficient, and thorough service for every home, and it’s wonderful to know our efforts met your expectations. We truly appreciate you choosing Aptive to help protect your home!

-Jasmine

Betygsatt 3 av 5 stjärnor

Big scheduling problems.

The scheduling process is a mess!
The automated responses to text messages was irrational and frequently did not even address the response requested in the text.
When finally put in touch with a live agent, that agent understood the issues presented, but apparently was not in complete coordination with the text-based system because the resulting text messages did not accurately reflect what was agreed to with the live agent. (Although there was a bit of a language barrier, the agent was able to accurately repeat and summarize my concerns).
Of the two Aptive events scheduled (a termite inspection and a routine pest control appointment), only the pest control appointment was accomplished - and it occurred only after a no-show on the first scheduled visit. The termite inspection has yet to occur. It has been scheduled and rescheduled three times so far, the first cancelled due to personnel issues, the second just a no show, and the third rescheduled after the fact for this coming Monday afternoon (9 Mar).
Final summary: scheduling is a mess!

5 mars 2026
Logotyp för Aptive Pest Control - Houston

Svar från Aptive Pest Control - Houston

Hi Robert,

Thank you for taking the time to share your detailed feedback. We sincerely apologize for the frustration you’ve experienced with our scheduling process. At Aptive, we strive to provide clear, reliable, and coordinated service for every customer, and it’s clear that in your case we fell short.

We understand how confusing and frustrating it must have been when automated messages didn’t align with what was discussed with our live agents, and when appointments were missed or repeatedly rescheduled. Your experience is not reflective of the level of service we aim to provide, and we truly appreciate you bringing it to our attention.

If you’re open to it, we encourage you to reach out to us directly at socialmedia@goaptive.com so we can review your account and ensure the upcoming termite inspection and all future appointments are handled accurately and on schedule. We value you as part of the Aptive family and want to make sure your service experience is as smooth and reliable as possible.

-Jasmine

Betygsatt 5 av 5 stjärnor

March 3rd experience

Justin was on time and talked with me before he started treatment. He was very polite and addressed our issues.

4 mars 2026
Logotyp för Aptive Pest Control - Houston

Svar från Aptive Pest Control - Houston

Hi Ken,

Thank you for sharing your feedback! We’re glad to hear that Justin arrived on time, took the time to speak with you before starting the treatment, and addressed your concerns with professionalism and politeness. At Aptive, we strive to provide thorough, attentive service while making sure our customers feel heard and supported. We truly appreciate you choosing Aptive and being part of the Aptive neighborhood!

-Jasmine

Betygsatt 3 av 5 stjärnor

Aptive Pest Control Review

I generally was not very happy with the experience, particularly the effectiveness of their insect removal. The company itself was also not very responsive to concerns.

26 februari 2026
Logotyp för Aptive Pest Control - Houston

Svar från Aptive Pest Control - Houston

Hi Grace,

Thank you for sharing your feedback. It’s disappointing to hear that your experience with Aptive did not meet your expectations, especially when it comes to the effectiveness of the treatments and the responsiveness you received when raising concerns.

When someone trusts Aptive to help protect their home from pests, they should feel confident that their concerns will be addressed and that the service is making a meaningful difference. Hearing that you didn’t feel supported or see the results you were hoping for is something we take seriously.

We’d appreciate the opportunity to take a closer look at your account and better understand what may have been happening with the services provided. Please feel free to reach out to us at socialmedia@goaptive.com so we can review your concerns and work toward a better experience moving forward. Thank you for bringing this to our attention and for giving Aptive the opportunity to make things right.

-Jasmine

Betygsatt 5 av 5 stjärnor

Tech called ahead

Tech called ahead, was very professional, and was careful our animals. Thank you

5 mars 2026
Logotyp för Aptive Pest Control - Houston

Svar från Aptive Pest Control - Houston

Hi Steve,

Thank you for sharing your feedback! We’re glad to hear that the Aptive service professional called ahead, was professional, and took extra care with your animals. Ensuring your home and pets are treated safely while providing thorough service is always a priority for our team. We truly appreciate you choosing Aptive and being part of the Aptive neighborhood!

-Jasmine

Betygsatt 5 av 5 stjärnor

My yard was treated

My yard was treated, even though I could not come to the door and had not rescheduled my appointment

25 februari 2026
Logotyp för Aptive Pest Control - Houston

Svar från Aptive Pest Control - Houston

Hi Glenda,

Thank you for sharing your feedback. We understand how it could be concerning to have a service performed when you weren’t able to be home or hadn’t confirmed a rescheduled appointment.

At Aptive, our goal is always to provide effective treatments while being respectful of our customers’ schedules. We’d like the opportunity to review your account and ensure future visits align with your availability so you feel fully informed and comfortable with the service. Please reach out to us at socialmedia@goaptive.com so we can address this directly and make sure your experience meets your expectations.

-Jasmine

Betygsatt 5 av 5 stjärnor

Professional exterminators with…

Professional exterminators with outstanding attention to detail. They take the time to listen to your concerns and follow through on every request, consistently going above and beyond expectations. Highly recommend their service!

3 mars 2026
Logotyp för Aptive Pest Control - Houston

Svar från Aptive Pest Control - Houston

Hi Mary,

Thank you for taking the time to share such a thoughtful review! We’re thrilled to hear that our team provided professional service, listened carefully to your concerns, and followed through on every request. At Aptive, we take pride in going above and beyond to protect your home and provide peace of mind, and your recommendation means a lot to us. We truly appreciate you choosing Aptive and for trusting us with your pest protection needs.

-Jasmine

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer