As part of our Christmas bonus, we received a Love2Shop voucher. I used the voucher to purchase an item from Argos that came with a trial period and unfortunately had to be returned. Argos refu... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We started using Love2Shop last year for both x-mas bonus ideas and other reward vouchers. They make it really easy to do mass uploads, you can brand your choices and account set up is quick and easy.... Se mer
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Having recently set up a business account for Love 2 Shop,we hit a few obstacles, however, Beth Boden was an absolute saviour. She worked tirelessly to get this set up for us, keeping us fully u... Se mer
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Placing a bulk order of gift cards was made super easy with the help of Liam. Providing us with discount on the order was a bonus. Love2shop is definitely our go to supplier for company rewards. Liam... Se mer
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Företagsinformation
Skrivet av företaget
Love2shop Business is a leading UK employee and customer engagement company. Its Love2shop gift cards and vouchers offer a fantastic choice of multi-retailer gifting rewards, helping businesses attract and retain employees and customers. With its award-winning digital platform, Love2shop enables clients to plan, launch, communicate and maintain incentive or reward programs with minimal effort while delivering performance improvement.
Kontaktuppgifter
20 Chapel Street, L3 9AG, Liverpool, Storbritannien
- appreciate.co.uk
3,8
Bra
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Customer Services - Logging in issue
Called customer services as I had an issue logging into the correct site. The member of staff was very helpful and sorted out my problem and stayed on till I was finished just in case.
10 januari 2026
Great product and excellent customer…
Great product and excellent customer support
27 januari 2026
Omdöme utan inbjudan
I'd recommend Love2Shop
I'd recommend Love2Shop! Everything was delivered on time with no issues, and David J was super helpful - even during a really busy period.
25 december 2025
Omdöme utan inbjudan
Great company to work with
Love2Shop is a breathe of fresh air in the gift card space with an outstanding product and excellent customer service.
Our account contact (David) has been exceptional in providing rapid responses to time sensitive order enquiries, and deliveries are always fast and reliable.
Highly recommended!
17 december 2025
Omdöme utan inbjudan
Could not activate the voucher through…
Could not activate the voucher through the site
Nir could they do it in Primark
Said I had to spend all the voucher in one store
I have asked the present giver to return the voucher as I had one before. I prefer a voucher that I can just use
20 januari 2026
Omdöme utan inbjudan
Quick & easy to purchase
David Jones was very helpful in purchasing these Love2shop vouchers for our company, he made to process quick & easy.
8 december 2025
Omdöme utan inbjudan
David Jones was so helpful
David Jones was so helpful. Our order was placed on top of Christmas and he managed to get our order processed and shipped in good time.
17 januari 2026
Omdöme utan inbjudan
BEWARE OF HIDDEN CHARGES
They find all sorts of way to get money out of you in order to use their card online.
Also, I have unfortunately misplaced a gift card and in order to get me a new one they are apparently going to charge me £8.90!?!??!!??!
Absolutely disgraceful, the only reason im going ahead is that I had put £10 on own money on that card guess why??? In order to be able to use it online!! Lol you can't make this stuff up.
I wouldn't recommend this company to anyone.
14 januari 2026
Won’t be using again!
Took to long to be able to use the card after adding money to it. Never glutton wait when using other cards. Then the card was refused in a shop that is on the list of available places to shop. Won’t be using love to shop again.
16 december 2025
Faster now
The balance after topping up is renewed much faster than before. Hope more shops are in the list.
23 december 2025
Omdöme utan inbjudan
I ordered 10 pizza hut voucher and still haven't come through
I ordered 10 pizza hut voucher on 23 rd ov December and still haven't received it it's now the 27th
18 december 2025
Still have not received the voucher…
Still have not received the voucher exchange ordered 3 days ago
22 december 2025
Omdöme utan inbjudan
It was so easy to order from Love2shop…
It was so easy to order from Love2shop and the customer service were so helpful. I would definitely recommend because the team of people are a great team.
7 december 2025
Great Service and smooth transaction
Smooth transaction when ordering bulk order of vouchers for staff. Shea was very helpful and professional and offered support and guidance on how to use online portal. Vouchers received within days once payment was received there end. They were received securely with a batch activation code. I would definitely recommend.
5 december 2025
Great customer service but allow a lot of time
I ordered some Costa vouchers on 30th November and the ordering process itself was easy and quick. I was short on time and recovering from a minor operation, so being able to order online was important. Unfortunately, the vouchers didn’t arrive. After a couple of weeks I contacted customer services. They sent me a form to complete, which was straightforward, and I returned it immediately. I then received confirmation that the money had been refunded a few days' later. Last night, the vouchers finally arrived in the post. Wanting to be honest, and aware that people’s jobs rely on customers doing the right thing, I contacted them straight away and offered to pay for the vouchers. I was told this wasn’t possible and that I would need to return them. I declined and instead offered either to destroy them or to have them collected, as I am still recovering and don’t have the time or ability to post them back. Pluses: great customer service from actual people. Cons: allow a lot of time if you ordering.
Sadly, the delays meant I missed a birthday and now have to send someone into town to buy replacement vouchers at short notice, so the gift is late. For me, the lesson is that I wouldn’t order again unless I could do so months in advance — which rather defeats the point of convenience.
On a positive note, it was very easy to find an email address to contact them, which is increasingly rare, and the customer service team replied quickly and were polite and as helpful as they could be within their processes.
Overall, the ordering process and communication were good, but the delivery delays and lack of flexibility left me disappointed.
17 december 2025
Omdöme utan inbjudan
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