Appliance World Online Omdömen 8 315

TrustScore 4.5 av 5

4,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

This was miraculous! I telephoned their service section on a mid Monday morning to say my fridge freezer had broken down and by 9.30 the next morning I had a new one installed, with an extended warr... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Can't fault the service. The tracking information was a little sketchy and my delivery didn't arrive until quite late on, nearly 7pm, but the order process was smooth and delivery did occur on the ch... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

This company goes above and beyond to help customers when there is a problem. There was a problem with the gas hob that we ordered and nothing was too much trouble for the guy from AWO. He responded q... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Always a bit of a lottery ordering online but our experience with Appliance World Online was excellent. Ordering was easy enough for two oldies like us and we were kept informed by email and text abou... Se mer

Företaget har svarat

Företagsinformation

  1. Vitvaror och hushållsapparater
  2. Leverantör av reservdelar för vitvaror och hushållsapparater
  3. Leverantör av vattenkokare
  4. Bänkskivor
  5. Gasinstallation
  6. Butik med tvättmaskiner och torktumlare

Om Appliance World Online

Skrivet av företaget

In business for over 50 years!

Based in Manchester, Appliance World Online Ltd supplies domestic appliances to clients locally and throughout the UK. Established in 1971 the family run company, we have many years of experience in the electrical goods market. We carry thousands of appliances in stock for a fast and efficient service into your property.

We offer a huge range of domestic appliances from the widest choice of manufacturers such as Siemens, AEG, Smeg, Whirlpool, Indesit, Hotpoint, Bosch, Neff and many more. We sell most Appliances that are available for your home, including washing machines, fridges, freezers, cookers, ovens, hobs, hoods, dishwashers and many more. All appliances come with full manufacturers warranties.

Our aim is to give our customers value for money and quality appliances with a fast and friendly service.

Shop Now

Price Promise Guarantee

We will not be beaten on price!

We will not be beaten on price!
If you find a price cheaper in stock elsewhere we guarantee to beat the price. T&C apply.

Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

8 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Washing machine purchase.

The purchase of a washing machine was easy (and there was a helpful discount)
The delivery was easy to book, was communicated well and arrived quickly and on time.
Delivery man was efficient and polite.
It was a good service.

1 mars 2026
Logotyp för Appliance World Online

Svar från Appliance World Online

Dear N B,

Thank you so much for taking the time to share your experience. We’re thrilled to hear that the discount helped make your washing machine purchase even better! It’s also wonderful to know that our delivery team was polite and efficient—we’ll be sure to pass your kind words along to the driver. Enjoy your new machine, and thanks for choosing us

Regards,
AWO

Betygsatt 5 av 5 stjärnor

Good price

Good price. Great communication. Quick and helpful delivery.

9 mars 2026
Omdöme utan inbjudan
Logotyp för Appliance World Online

Svar från Appliance World Online

Dear Jane T,

Thank you so much for the 5-star review! We’re thrilled to hear that you were happy with our pricing and that our delivery team could get everything to you quickly. We pride ourselves on clear communication, so it’s great to know that made a difference for you. We look forward to serving you again soon!

Regards,
AWO

Betygsatt 5 av 5 stjärnor

Great Customer Service

The real measure of a company is how they deal with any issues and Appliance World Online has been amazing.

We had problems with an AEG dryer which was under warranty. We had a pretty poor experience with AEG and their domestic repairs company. They were unable to identify the cause of technical issues which effectively left us without a useable dryer for some months.
It was so refreshing to deal with Appliance World where we had purchased the dryer. They responded quickly to enquiries and within days organised a replacement Bosch dryer, delivered it and took away the faulty machine. 10/10 for excellent customer service and happy customers.

4 februari 2026
Logotyp för Appliance World Online

Svar från Appliance World Online

Dear Westcott,

Thank you so much for your kind words. You’re absolutely righ - the true measure of a company is how they handle things when they don’t go to plan.

We were so sorry to hear about the frustration you faced with the AEG repair process. No one should be left without a working dryer for that long! We believe our job is to be your advocate, so we’re thrilled we could step in, cut through the delays, and get that replacement delivered and installed for you within a few days.

Thank you for trusting Appliance World to make it right. We hope you love the new machine!

Regards,
AWO

Betygsatt 5 av 5 stjärnor

Very happy customer

Very helpful staff from choice of appliances to installation. Carefully packaged to protect goods.

22 februari 2026
Logotyp för Appliance World Online

Svar från Appliance World Online

Dear Elizabeth Tierney,

Thank you for the wonderful feedback! We take great pride in supporting our customers from the moment they start browsing to the final installation. We also know how important it is that your new appliance arrives in perfect condition, so we’re glad the extra care in our packaging didn't go unnoticed. Enjoy your new purchase!

Regards,
AWO

Betygsatt 5 av 5 stjärnor

Amazing service

Amazing service, fantastic product at fab pricez

22 februari 2026
Logotyp för Appliance World Online

Svar från Appliance World Online

Dear Claire Taylor,

Thank you for the wonderful feedback! We are thrilled to hear that you’re happy with the service and that we could provide a top-quality product at a price you loved. We look forward to seeing you again soon.

Regards,
AWO

Betygsatt 5 av 5 stjärnor

Brilliant service…

Such a quick delivery with absolutely no problems

1 mars 2026
Logotyp för Appliance World Online

Svar från Appliance World Online

Dear Sara King,

Thank you for the review! We're so glad to hear your delivery was quick and problem-free. That’s exactly how we like it. Enjoy your new purchase!

Regards,
AWO

Betygsatt 5 av 5 stjärnor

Great Product

Great price, fitted new hob and took old one away. Arrived on time and excellent customer service.

22 februari 2026
Logotyp för Appliance World Online

Svar från Appliance World Online

Hello,

Thank you for the fantastic review! We’re so glad we could provide the full package for you—from a great price to a seamless 'in-with-the-new, out-with-the-old' installation. Punctuality and top-tier service are what we strive for every day. Enjoy your new hob and some happy cooking!

Regards,
AWO

Betygsatt 5 av 5 stjärnor

Simple process

I found the product I required here. Ordering was very simple and confirmation swift. I am still waiting for the delivery time to be confirmed tomorrow, so fingers crossed it will all run smoothly.

5 mars 2026
Omdöme utan inbjudan
Logotyp för Appliance World Online

Svar från Appliance World Online

Dear Mrs D Holland,

Thank you for the feedback! We're glad the ordering process was a breeze for you. Don't worry—you’re in good hands. Our team is working on those delivery windows now, and you should have that confirmation shortly. We’re crossing our fingers with you for a smooth delivery tomorrow, but we’re confident our team will get it to you right on time!

Regards,
AWO

Betygsatt 5 av 5 stjärnor

gas cooker

The cooker i needed at the right price

1 mars 2026
Logotyp för Appliance World Online

Svar från Appliance World Online

Dear Vince Thornton,

That’s exactly what we like to hear! We're glad we had the right cooker in stock at a price that worked for you. Enjoy your new appliance and thanks for the support!

Regards,
AWO

Betygsatt 4 av 5 stjärnor

Really good experience with this…

Really good experience with this company. Got the best price around for what I wanted. I would have paid more elsewhere if I had wanted quick delivery but I didn’t need it. I knew I’d have to wait for the product to come into stock but they emailed me to double check I was happy with that and responded quickly to emails.
I paid for my old fridge to be removed and new one installed. I’ve dropped a star because the fitter could not get the fridge door to close without rubbing. He left it saying best he could do. My husband managed to tweak it to fit it properly in the end. I called them to let them know and said we’ve sorted it. A couple of days later two guys turned up to check everything was ok and that it was properly fitted even though I hadn’t asked them to I appreciated that they were checking their work. Would recommend.

22 februari 2026
Logotyp för Appliance World Online

Svar från Appliance World Online

Dear Toni Short,

Thank you for the detailed feedback! We’re thrilled we could get you the best price and that you appreciated our check-in emails regarding stock. We do apologise that the initial installation wasn't perfect, but we’re glad your husband was able to get it sorted. We take our work seriously, which is why we sent a team to double-check the fitment—we believe in seeing every job through to the end! Thank you for the recommendation and enjoy the new fridge.

Regards,
AWO

Betygsatt 5 av 5 stjärnor

Good website, good prices

Good website, easy to find the appliance that we required. Prices are better than Ama***, and we could choose our delivery date. The delivery guy was very helpful, and a really happy chap.

1 mars 2026
Logotyp för Appliance World Online

Svar från Appliance World Online

Dear Veronica Heath,

Thank you so much for the kind words. We love hearing that you found the perfect appliance and enjoyed the price match against the 'big guys.' We’ll be sure to pass your compliments along to our delivery driver—he’ll be thrilled to know his positive attitude made your day a little brighter. Enjoy your new appliance!

Regards,
AWO

Betygsatt 1 av 5 stjärnor

The removal team ripped the lino…

The removal team ripped the lino flooring, and tried to blame us. The company don’t respond to complaints, and just ignore you. Won’t use again

22 februari 2026
Logotyp för Appliance World Online

Svar från Appliance World Online

Hello Nate,

Thank you for your review.

We’re sorry to hear you feel this way. We have fully investigated the concerns raised regarding the delivery and removal service and have responded to you directly with our findings.

Following our review, the delivery team reported that the flooring damage was present prior to the appliance removal and was not caused during the collection. We appreciate that this may be disappointing, however our investigation did not find evidence that the damage occurred during the service provided.

We always take customer feedback seriously and do not ignore complaints. All concerns raised with us are reviewed and responded to as part of our complaints process.

Kind regards,
AWO

Betygsatt 5 av 5 stjärnor

Great service

Great service - ordered online for collection from depot - staff were extremely friendly and helpful, even loaded goods in the car for us. Very impressed would use again!

7 mars 2026
Omdöme utan inbjudan
Logotyp för Appliance World Online

Svar från Appliance World Online

Dear Mary,

Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that your collection experience was smooth and that our team could help with the heavy lifting.

We pride ourselves on being a friendly bunch, so I’ll be sure to share your feedback with the depot staff—it will definitely make their day. We look forward to seeing you again next time you need us!

Regards,
AWO

Betygsatt 5 av 5 stjärnor
Logotyp för Appliance World Online

Svar från Appliance World Online

Dear VC,

Thank you so much for the 5-star review. We’re thrilled to hear that you were happy with our pricing and that your order arrived right on schedule. We look forward to serving you again soon!

Regards,
AWO

Betygsatt 5 av 5 stjärnor

Excellent service

Excellent service

28 februari 2026
Logotyp för Appliance World Online

Svar från Appliance World Online

Dear Clare Lightbody,

Thank you so much for the 5-star rating! We’re delighted to hear you had an excellent experience. We look forward to seeing you again soon!

Regards,
AWO

Betygsatt 5 av 5 stjärnor

Brilliant delivery

Brilliant delivery ! Arrived on time driver rang ten minutes before , so avoided loosing a days holiday!

27 februari 2026
Logotyp för Appliance World Online

Svar från Appliance World Online

Dear Ade Pownall,

Thank you for the brilliant feedback! We know how precious holiday days are, so we’re thrilled to hear that our driver’s phone call helped you get on with your day without the "waiting in all day" stress.

Punctuality and communication are huge priorities for us, and I’ll be sure to pass your thanks along to the delivery team. We appreciate your business and hope to see you again soon!

Regards,
AWO

Betygsatt 4 av 5 stjärnor

Overall very good

Good having physical showrooms to look at products, Very good updates on delivery,
Very pleasant and helpful delivery driver, happy in his work,and liked whistling!

4 mars 2026
Omdöme utan inbjudan
Logotyp för Appliance World Online

Svar från Appliance World Online

Dear William Moss,

Thank you so much for the wonderful feedback! We're glad you enjoyed visiting our showroom and that the delivery updates kept you in the loop. We’ll be sure to pass your kind words on to our driver—it’s great to hear his whistling and positive energy made your day. We’re lucky to have a team that truly enjoys what they do!

Regards,
AWO

Betygsatt 5 av 5 stjärnor

Excellent customer service

Extractor hood arrived very quickly but unfortunately one of the lights did not work. Called customer services and Mike dealt with the manufacturer directly and got us a replacement delivered within a couple of days. Mike was brilliant and communicated everything to us very efficiently.

26 februari 2026
Omdöme utan inbjudan
Logotyp för Appliance World Online

Svar från Appliance World Online

Dear Ali,

Thank you for sharing your experience! We’re so sorry the hood arrived with a faulty light, but we’re thrilled to hear Mike was able to get it sorted so quickly. We pride ourselves on our support, and I’ll be sure to pass your kind words along to him—he’ll be delighted to know he made a difference!

Regards,
AWO

Betygsatt 5 av 5 stjärnor

It was great no more to say

It was great no more to say

25 februari 2026
Logotyp för Appliance World Online

Svar från Appliance World Online

Dear Ms Sandra Bradley,

Thank you for the five-star rating! We’re thrilled to hear you had a great experience with us. We look forward to serving you again soon

Regards,
AWO

Betygsatt 5 av 5 stjärnor

Good price and great delivery service

This was the best price I could find for the Bosch washing machine we ordered. The delivery service was great. Night before I had a 2 hour slot and then on the morning the delivery time was updated to a 15 minute window.

5 mars 2026
Omdöme utan inbjudan
Logotyp för Appliance World Online

Svar från Appliance World Online

Dear Simon G,

Thank you so much for the 5-star review. We’re thrilled to hear you’re happy with the price of your new Bosch washing machine. We know how busy life can be, so we make it a priority to provide those tight delivery windows to keep your day running smoothly. Enjoy the new appliance

Regards,
AWO

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer