Appliances USA Pro Omdömen 

Devon is a knowledgeable and professional technician that completed in a timely manner.

Devon was a awesome service man

Would not use this business again. Misrepresented cost of their service and charged 105 dollars more than competitor Hartman's appliance charged for same service just 4 months prior. Service tech was professional and knowledgeable but company needs to be more transparent with pricing and their invoices. Hartman's appliance invoice was detailed while appliance usa pro invoice was very vague. The office or management told us they would contact us about our concerns, as of this writing no contact from them. Also be wary of pricing on their website. Not accurate.

Our GE dishwasher had problem with heated drying. We called the Company based on the high reputation and reviews. They sent a mechanicand were told to replace the heating rod which costed us $300.00. We used the dishwasher next day but the results were very poor. It is not at all heat drying. Called the company again as they said they had 1 year warranty. But to our disappointment, they said everything is fine with the dishwasher and some residue of water is normal which was not the case before. They didn't even care to send the mechanic again to check. This is so unprofessional, unethical and upsetting and we are left with the same problem even after spending so much money. I WOULD NOT recommend their unprofessional costly services.

Rafael was professional in appearance and meticulous in solving the problem of the dishwasher and then the refrigerator.

I was very pleased with the results and would recommend this company if all the repairmen are of equal caliber to Rafael

Devin was professional and extremely knowledgeable and well trained.

Rafael was courteous and professional. He explained everything as he was working on fixing the appliance.

Tony was prompt effective and highly intelligent definitely recommend Tony and the company

Tony was great

Rafael
Did an Excellent Job. No pressure to do anything but what was needed. Fast and efficient.

Rafael is an excellent tech, very knowledgeable, friendly, explains things clearly. We now have a working ice maker, just in time for the hot weather. Prices are certainly reasonable, tech arrives fairly quickly and within time frame given. I HIGHLY recommend them for your appliance repairs.

Rafael was quick and efficient . I decifdedrd to replace item instead of repair

Service was performed professionally and was completed on time. Rafael was great. He knew what to do and made necessary repairs

Alexander did an amazing job of addressing the worn parts of our dryer. He explained the issues and how he’d addressed them. Confident of his solution and his ability to get the job done, I agreed to his plan. His professional work ethic and winsome attitude was highly commendable. He’d be my choice for any future work.

I had this company in my house on May 19. Call because my dryer would shut off overheating guy on the phone charged me 109 to come out for the service call approximately. Also told me that that would be taken off of any charges for Service done at my home technician shows up tells me it’s a blocked vent. The vet needs to be cleaned out. That’s $199. I said is there anything off from the Service call he goes now so basically the guy charged me $300 to clean out a dryer vent that took him less than 30 minutes to accomplish. This company is a rip off under no circumstance use them. Learn from my mistake. Do not call these people.

Gabriel very professional and patient very faithful nice guy

Robert made my day by replacing my glass top on my stove. He was kind, efficient and on time. I am so excited to cook tonight ! I took for granted how much I really used that appliance.

I was literally robbed by USA appliances. Authorized a service under the presumption that the service fee ($130) would be deducted from the total amount. Called them back 2 minutes after authorized the service to say that I changed my mind. It took them 11 days to respond me and refund the money. They charged me a 25% restocking fee (unlawful). I got emails and pictures to prove. Scammers!! Get away from these guys!!! Thieves!!!

The repair of my Speed Queen Dryer's heating element was great. The repairman came out quickly, was very professional, and went the extra step of cleaning all the parts of the dryer once it was disassembled. The dryer drum needed to be removed and reinserted in order for the heating element to be replaced. I was very pleased with the service. Two months later, the felt seal on the front of the drum became loose and started to hang down inside the dryer door. I called to ask if the company could reinsert the seal in that small section. The company said since it was after 30 days, they would charge me the full $109 service fee just to come out and look at it. The felt seal took more than 30 days of the drum rotating during use for it to come loose and appear after the drum was reinserted. The person who answered the phone wouldn't listen to the problem and kept telling me it was after 30 days. I don't want to work with a company that doesn't listen to the customer's situation and realize some repairs may have a minor issue after 30 days. If I have to start all over with a diagnostic fee, I'll use someone else.

Gabriel was fantastic. He came, diagnosed the problem and set to repair our noisy dryer. Showed us the wear. He had it repaired quickly. No more noise! Will definitely call again for any other appliance.