Apera Health Group Omdömen 

Had operation 6 days ago. Wish I had had the experience that it appears the majority receive.
1. Was instructed to stop taking my HRT and blood pressure tablets a week before operation. When I got to the hospital they said this was incorrect and I should only have stop day before.
2. Informed my operation would be on the Monday right after I landed ( even though didn't land until 6.20pm ). I queried this and was told operation would take place around 8.30pm ( hospital is 1 hour from Istanbul airport!). Stopped eating 12 hours beforehand to be told when arrived at hospital that my operation was now sometime Tuesday !
3. Went to sleep at 10.30pm after a long day of flying to then be woken up at 12.15am to go upstairs and pay rest of my money.
4. Every night following operation whilst in hospital, woken continually between 11.30pm and 5am for tests. No tests ever done during day which you would expect. This may be due to being on 6th floor - think those on lower floors got better test times possibly?
5. Informed them I was allergic to plasters, woke to find I had plasters on every site incision which then blistered horrendously.
6. Wasn't offered market or boat trip .
7. Dietician presentation ( in my opinion) was chaotic and confusing.

On a plus, the nurses, translators and surgeon were friendly and my surgery (so far) appears to have gone well.

Nice hospital,friendly staff

Apera have been absolutely fantastic from start to finish, all the care they give you, press a button and they are there straight away, from transfers to staff to surgery to recovery, is like a well oiled machine, cannot say one bad thing, they have all been outstanding, thank you all, and i cant wait to see my journey

Taylor xoxo

The hospital is impeccable, clean and tidy. The translators were easy to communicate with the staff and service we received was the best we could have asked for. Dr Ertan is thorough and explained everything which made us feel comfortable and safe. The aftercare was very good.

Thank you so much to the team at Apera. I was super nervous travelling solo from NZ. But I was warmly welcomed and well taken care of by all staff. The nurses were super attentive to my needs and made sure I was comfortable. Dr. Ertan is a beautiful soul. He very compassionate and I appreciate that he made an effort to check in on me each day.
I highly recommend Apera!

The best clinic 👌...everyone was really really kind and really helpful. The doctors were amazing and the translators too. I'm very happy that I choose Apera for my bariatric sleeve surgery. Thank you all xxx

"Am vizitat recent Clinica Apera pentru liposuctie si abdominoplastie, iar experiența mea a fost excepțională. Atmosfera clinicii a fost primitoare și calmantă, ceea ce m-a pus imediat în largul meu. Personalul a fost profesionist, politicos și atent la nevoile mele.

Procesul de check-in a decurs fără probleme și am apreciat punctualitatea respectării timpului programării mele. Au răspuns cu răbdare la toate întrebările mele, asigurându-se că sunt bine informata și confortabil.

Clinica părea imaculată și bine întreținută, cu echipamente moderne și un spațiu generos care a menținut intimitatea, ceea ce am apreciat foarte mult. Procesul de urmărire a fost impresionant, deoarece au transmis prompt rezultatele și recomandările ulterioare.
Aș recomanda cu căldură Clinica Apera oricui caută îngrijire de calitate și profesionalism. Cu siguranță au stabilit un standard înalt pentru servicii și îngrijirea pacienților."

I had my gastric sleeve surgery on September 16th at Apera Health.
I found the company on Instagram after a recommendation from a friend who had travelled there earlier this year. My first contact was with Bella who became my patient co-ordinator. Bella was fantastic, very quick at replying to any queries and putting my mind at ease.
When we arrived at Istanbul airport we made our way out of the airport where our driver was waiting with a sign. Although he couldn't speak English he was pleasant, we headed straight to the hospital (because our flight landed at 4am) en route we picked up a translator who explained where we were going and what was happening.
Upon arriving at the hospital a full medical history and consent forms are completed with the translator present for any questions. By 5am I had blood tests and an ECG. 9am I had an ultrasound of my heart and an x-ray. Dr Ertan visited at 10am, he was lovely and reassuring. Explained all my tests were good and everything was good to go ahead. I went for surgery at 11 and was back in my room by 12:30. Going down to surgery was terrifying, but they do offer you a sedative if you want it.
Back in the room I was checked on every 30 minutes with observations taken. After a few hours I was helped out of bed and encouraged to walk.
The next few days flew by, I had a rough day on the Tuesday, but was given lots of antisickness medication and pain killers when needed. By the Wednesday I felt much better, didn't need any medication and was walking around the hospital and drinking water. Dr Ertan visited everyday to check in. There was then a group meeting with the nutritionist where they give you all of your protein shakes and multivitamins to leave with.
My other half came with me and was fed 3 meals a day. There is a Starbucks in the hospital where he got plenty of coffee.
On release day they give you your medication to leave and the nurses went through everything to make sure we were happy.
We travelled to the hotel. Which was lovely. The rooms have a bedroom and living room, along with a lovely shower room. There is a nurse at the hotel who will help with anything needed. The hotel staff rang both days we were there to ask whether we needed to see the nurse which was lovely. There is a good cheap shop just out of the hotel, turn right, right at the end of the junction and down the hill until you get there. It was cheap and had everything you can think of.
Bella kept in touch during our time in Turkey. Checking in and making sure everything was going well. She was so lovely and reassuring.
Transport back to the airport was on time, the bus was BEAUTIFUL!
The hospital and hotel were spotless.
I would honestly recommend Apera health group. They were amazing. It's been almost 6 weeks since surgery and I've lost 2st 7lb already. It's life changing and I'm very grateful for the experience.

Great experience from start to now . Journey has been pleasant and not as difficult as I first thought . All the staff was amazing . For the most important part I have lost over 20kg so far . My only regret is I never had the surgery sooner . I would recommend APERA to anyone who’s considering the change . 🌟🌟🌟🌟🌟

I had no meaning to life before I came to apera clinic after arriving I was made to feel so at ease the staff was amazing no faults at all so clean and always someone there to keep u comfy and to talk to u if u had any questions or doubts. I had my surgery on the 29th August 2023 its been just over a year an I can honestly say it hasn't been easy I have had a lot of problems with still not eating more than 2 3 mouthfulls a day but even so I don't regret it at all I finally have meaning to live I have had a huge loss of 12st 6lb 2kg and I'm still losing weight but slow an steady now I definitely highly recommend apera clinic it is by far the best clinic to go to for your surgery's I will definitely be back thankyou so much to the team an all the staff at apera clinic for giving me my life back .

Everybody is explaining to you every step.If you need something there is someone who can help you.

Cea mai buna clinica recomand cu toată încrederea ❤️❤️❤️🙏🙏

I had my surgery on the 26th August with Apera and before writing a review I wanted to be sure of everything. Hence the waiting to write a review, but I’ve honestly found the whole process with Apera a really positive one, I thought best to make a list of all the pros & some cons of the how I found my journey with Apera.

Pros:
- The Doctors & Nurses cannot do enough for you, if I felt more pain during one of the days I was recovering, they were happy to give me further painkillers and make me as comfortable as possible.
- I had doctor Dr Ertan and although I did have a translator, his interactions with me where so genuine and of concern, he spoke to me everytime regardless of the language barrier, everyday he would visit and be happy to answer any of my queries or concerns. And the lady I had for my translator was so helpful, happy to ask for anything for me or go through anything with me.
-The hotel & hospital are beautiful, I had a room with windows all around and it was cleaned daily & well looked after.
-The whole process from booking to op was a breeze. I think a little of you questions whether you’ve been scammed after the payment as you don’t hear much, BUT they are always on hand on WhatsApp to answer any queries you may have. On my day of arrival I was sent a video to show where I needed to go for transfers, and updated daily on what I would expect from the day.
-I went on the complimentary boat trip and this was lovely, if you’re feeling it up to it, please do this. It’s good to get out and enjoy yourself, after being in hospital for 3 days.

Now my cons:
-the bed for my companion is just a sofa bed, I don’t believe this is stated, so more to just let you know. And the food choice wasn’t the greatest, there’s a cafe in the downstairs area, food places around are pizza places and a shop that’s about a 10 minute walk.
-There is no seating around the hospital, no benches or outdoor areas.
-The TV options are very limited, so half the time this was used for back ground noise. I also found Netflix and other streaming apps didn’t working on my phone. Best to download films before you go.
-prepare yourself for a very fast paced environment, from arriving to pre op tests, to going down and getting the surgery. This isn’t a massive con, but one to just prepare yourself for.

But ultimately this has been the best decision I’ve made, so far I’m 6 weeks post op & I’ve lost 2 stone 10lbs already, ride the tough times because it does get easier eventually. Thank you Apera you’ve helped give me my life back and i feel like im living again after years of being miserable and allowing food to control my life. Finally I’m full for once and enjoying other things in life now.

Absolutely amazing experience, after extensive research, and a recommendation I finally settled on Apera health group, and I'm so glad I did, after reading horror stories and seeing things on the t.v (not from Apera) I was to say the least very anxious and In two minds to proceed. But from the moment I booked to the moment I was on my way back home, I had absolutely no complaints everybody involved was so friendly and helpful, in the hotel and the hospital, nurses, doctors, nutritionist, translator, drivers, all amazing, had the best care while I was there couldn't praise them enough, absolutely wonderful team, thank you!

Very reliable transport service and also very nice hotel accommodation! The clinic/ hospital was clean and comfortable! The service provided was excellent! The communication and information throughout was outstanding! And all the staff members of the company from the surgeons, nurses, and other medical staff to the interpreters cleaners, and the transport staff were all brilliant! The service provided is professional yes empathetic to the patients needs All the Apera staff are also friendly and helpful! I would highly recommend this company to others!

I booked with apera after having 2 friends have their gastric sleeve surgery with them.

From first contact they were nothing but helpful and were not pushy in the slightest unlike alot of other companies.

I'm day 4 post op and just arrived home. My experience was nothing but positive. I not once had to ask for pain relief or anti sickness as they came like clockwork to administer medications. I have also lost 10lb in those 5 days since travelling.

If anyone is looking into Apera I highly recommend 👌

Fully recommended to everyone who want to look good and have confidence! Apera is amazing! The doctors and nurses are the best ! All the personal it’s very friendly and welcoming! The interpreters are really nice and do the best to bring a positive attitude in you! Thank you Apera !!

A fost o experienta foarte frumoasa cu un personal foarte primitor și cooperant oameni cu multa experienta recomand cu toată încrederea Apera Help Group

Mam simțit foarte bine a fost o experiența frumoasa echipa a fost foarte amabila