8 months now I've had this escooter Apache pro 500w. After owning a filido M1 pro ebike & this escooter is 💯🛴 much better to own ride maintain etc etc. But there are faults like with everything i... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Within one week of receiving the scooter the rear tyre won’t stay inflated- only done 30 miles on it. No sign of a puncture looking at the rear tyre. UPDATE- after care service was very good, scoote... Se mer
Dan was awesome, he helped me narrow down what controller I needed for my apachie pro. Along with fast replies plus great advise. The part was with me in 3 says :) My scooter is now back on the road :... Se mer
Delivered FedEx next day, really pleased. Smart looking scooter from a UK based company which was a must for me. Solid bit of kit, looks much more expensive than it was and performs that way too. Def... Se mer
Företagsinformation
Skrivet av företaget
Welcome to Apachie. A market leader in electric scooters. Our fantastic range of e-scooters and e-accessories feature the latest in high-tech design, reliability and crucially, are eco-friendly. Based in the heart of Cheshire we offer an unparalleled level of service and after sales support. Every one of our scooters is checked thoroughly by our team of expert engineers before leaving our warehouse and every scooter we sell is backed by a comprehensive 1-year warranty for full peace of mind.
Kontaktuppgifter
UNIT 7, FIRST BUSINESS PARK, FIRST AVENUE, CW16GB, CREWE, Storbritannien
- 01270508538
- info@apachie.co.uk
- apachie.co.uk
4,4
Utmärkt
205 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 40 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The courier didn't tell me they were…
The courier didn't tell me they were coming and I was lucky I was in. The scooter looks fantastic:)
13 oktober 2023
Outstanding scooters and customer…
Outstanding scooters and customer service the best I’ve ever received thank you. Delivery was slower than expected but that was not any fault of the company, it was a lazy driver not wanting to deliver on a Saturday! But they came on Monday and we’re perfect.
11 oktober 2023
Trustful! It's really fast delivery
The delivery of the scooter was DHL, it was really fast and the service was good. So, it was great overall.
20 september 2023
Happy
Got into bit of a jam with my E scooter they came and collected it fixed it and brought it back very professional very happy would recommend anyone to use them
3 oktober 2023
Omdöme utan inbjudan
Got my scooter quick and I like they…
Got my scooter quick and I like they have a 12 mouth gannante with the scooter not sure the right date I got the scooter
24 september 2023
Omdöme utan inbjudan
Prompt and efficient service of a…
Prompt and efficient service of a quality product.
13 september 2023
THE WORST CON. VERY POOR
I ordered my scooter under the impression i would receive it on a next day delivery promise.
Very misleading and blatant false advertising as i only received it 3 dsys later resulting in my son getting his birthday present late which is unacceptable and upsetting.
I emailed Apachie to question why i had not received my item the following day and received an extremely rude and mocking email which totally disgusted me.
I responded asking for relevant details to the complaints department and i still haven't had any response. Absolute joke of a company.
I would strongly advise anyone to avoid using this company.
By far the worst online experience ive EVER had and would NEVER EVER give these jokers a single penny again.
Biggest con artists of false advertising ive experienced and by far the worst customer service ive EVER had to deal with.
Very unhappy customer and im upset i had to give them 1 star.
6 september 2023
Svar från Apachie
Hi Paul,
That statement you've made is absolutely ridiculous. You ordered at 10pm Thursday night on 07/09/23. It clearly states on the website order before 2pm for next working day delivery. Your order was dispatched Friday (08/09/23) for next working day delivery (Monday 11/09/23). Also, you claim we sent a rude email back to you, I've just checked, the response we sent wasn't rude at all. We simply explained the above to you. Here is what we said -
"Hi,
thanks for your message. I see your order was placed just after 10pm on Thursday evening. Delivery is next working day. Your order was dispatched yesterday and will be delivered Monday.
There is no false advertising or misinformation.
B.Rgds, Dave.
Apachie Scooters"
You also never replied to us after that. So to say you asked for a complaints department and we never replied is a false statement. We do not false advertise at all, please look through our other reviews and you will see we go above and beyond to help our customers.
Best Regards,
Dan
Great communication with company as the…
Great communication with company as the scooter purchased is not working properly. Company are picking up scooter to assess what is wrong with it rather than replace which I find disappointing as the scooter is only 2 weeks old
29 augusti 2023
Svar från Apachie
Hi,
I was able to find your order on our website but I am unable to find any correspondence between us and yourself on the Apachie emails. Could you please email info@apachie.co.uk so we can assist you further?
Best Regards,
Dan
100% worth your money.
3 september 2023
Great customer service would definitely…
Great customer service would definitely consider this company
24 augusti 2023
Arrived within days and I live on the…
Arrived within days and I live on the Isle of Man, any questions I had were answered within a day, lots of spare parts on the site really couldn’t ask for much more, had my first go and thought it was on high speed until I got back and used the app to find out I was in low speed, solid built scooter and I would highly recommend this scooter to anyone and everyone.
29 augusti 2023
Excellent Customer Service
Excellent customer service from Dan. Scooter was collected, Fixed and returned for free under my warranty within 1 week of my first email. Thanks again Dan.
4 september 2023
Omdöme utan inbjudan
Customer service support was second to…
Customer service support was second to none in particular to Dan and Ryan.
There's a possibility that my daughter will now want one also!
So hopefully I will get a discount on buying two?
Thank you Apache.. above and beyond
18 augusti 2023
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.