aosulife.com Omdömen 

143
•
TrustScore 2.5 av 5

2,7

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Aosu T2 pro, It does work excellently, it has to be mounted where to solar panel will charge the camera. The software took time to learn how to use. The camera had to be taken down multiple times to c... Se mer

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Betygsatt 5 av 5 stjärnor

Ich habe vor kurzem von meinem Blink Kamera System (ABO) auf Aosu umgestellt (ohne Abo). Ich würde es wieder machen…:) Das System mit Speicher und 2 intelligente Kameras decken mein Haus ausreichend... Se mer

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Betygsatt 1 av 5 stjärnor

Just try to return the product and enjoy the runaround. I am four emails in and still have not been provided with the necessary information needed to return the cameras

Betygsatt 1 av 5 stjärnor

AOSU T2 Pro 3K Camera I do not recommend buying surveillance cameras Aosu. Their price does not reflect the quality. I did not imagine that there could be so many problems with these products that se... Se mer

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Företagsinformation

  1. Elektronikbutik
  2. också i
  3. Butik med säkerhetsutrustning
  4. Elektronikföretag

Skrivet av företaget

At aosu, we don’t just create security products; we create peace of mind for families worldwide. As a global leader in smart home security solutions, our mission is to make the most advanced security technology accessible and useful to everyone.


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2,7

Dålig

TrustScore 2.5 av 5

143 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 95 % av sina negativa omdömen

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2,7

Alla omdömen

(143)

82 omdömen under de senaste 12 månaderna

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Betygsatt 3 av 5 stjärnor

Mixed emotions

I liked the ease of set up it has good wireless range, The video playback is laggy and also is the pan and tilt. The audio from cam is also laggy. Video quality on a scale 1 to 10 is 6. I have no idea how long the camera will last I have the classic d1 solar 4 camera kit with the homebase. I not sure if its the hardware or the software or app that needs improvement. But there is plenty of room for improving . Would I recommend to a friend NO not at this time

10 januari 2026
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Svar från aosulife.com

Thank you for your honest feedback. We’re glad the setup and range worked well, and we appreciate you sharing your overall experience. Your comments are valuable to us as we continue improving our products through ongoing hardware and software updates. If you’d like any assistance or would like us to review your setup, our support team is always happy to help.

aosu Team

Betygsatt 5 av 5 stjärnor

Bought 2 AOSU outdoor cameras

Bought 2 AOSU outdoor cameras. The video quality are amazing. Very happy with my purchase.
Ravin

18 december 2025
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Svar från aosulife.com

We’re thrilled to hear that you’re happy with your aosu cameras and that you’re enjoying the clear view :) We really appreciate you choosing us and taking the time to share your experience. If you ever need any help, we’re always here to assist!

aosu Team

Betygsatt 3 av 5 stjärnor

No better than cheaper cameras

After something like 2 years of owning some aosu products it's time to review. In general overall experiences are not good. As you would expect all devices worked well at installation but sadly they are not robust and have not stood the test of time.
The little indoor tracking camera is the exception and is working well and doing all it is supposed to.
External solar powered 2k ( I think ) was good untill winter but very quickly lost charge, and as it's installed at a reasonable height it is just to much trouble to get ladders out and get it down to charge, especially with the weather we are having this year. Poor solar panel must be the cause and I say that advisedly as I have another solar powered camera installed at the other end of the building from another brand and the battery level is still 100% even in the depths of winter.
The doorbell came with a base unit which regularly drops WiFi consequently rendering the doorbell inactive. Battery on this one is not too bad to be honest and being at ground level easier to charge.
In general having spent somewhere north of £300 on these devices and with the exception of the indoor cam l can only report that longevity is not their strong point which is a shame as in all honesty they seem to be sturdy and well made and look the part

7 januari 2026
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Svar från aosulife.com

Thank you for taking the time to share such detailed feedback, especially after long-term use. We’re genuinely sorry to hear that some of the products haven’t met your expectations over time, particularly the solar camera performance and the doorbell connectivity issues. We do appreciate you pointing out that the indoor tracking camera has worked well, and your comparison with other devices is valuable to us. Feedback like yours helps guide our ongoing improvements in both hardware and software, and we’re continuously working to improve reliability and long-term performance. If you’d like, our support team would be happy to look into your setup and see if there’s anything we can help with.

aosu Team

Betygsatt 5 av 5 stjärnor

Reliable cameras with great features…

Reliable cameras with great features and easy setup
I’ve been using Aosu cameras for a while now, and overall I’m very satisfied with the experience. The setup process was straightforward, and the cameras connected quickly without any issues. Video quality is clear both during the day and at night, and motion detection has been accurate with useful alerts.
I also like the clean app interface, which makes it easy to view live footage, review recordings, and adjust settings. The cameras feel well built and reliable for everyday home monitoring. So far, performance has been consistent, and everything works as expected.
Overall, Aosu offers solid smart security cameras with good features and dependable performance. I would recommend them to anyone looking for an easy-to-use home security solution.

1 november 2025
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Svar från aosulife.com

Thank you for such a detailed and positive review! We’re really happy to hear that you’ve had a great experience with your aosu cameras, from the easy setup to the reliable performance and clear video, it is what we strive for! It’s great to know that the app and motion alerts are working well for your home needs. We truly appreciate it. If you ever need assistance or have any questions, our team is always happy to help!

aosu Team

Betygsatt 5 av 5 stjärnor

AOSU has made our house so secure

AOSU has made our house so secure. The hit all of the things we needed Pryce point ability Mount ability the app is amazing so incredibly easy to navigate and to find what you need. Delete to clear the Storage was easy. It was such a good purchase that I’ve bought three more sets of two and three cameras and installed them on family friends who are having issues on the property. We are looking at buying some Wi-Fi for our seasonal trailer spot as well. Great job.

5 januari 2026
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Svar från aosulife.com

Thank you so much for the kind words! We’re really happy to hear that aosu has helped you feel more secure and that you’re enjoying how easy everything is to use. It means a lot that you’ve trusted us enough to set up cameras for family and friends too. Thanks again for your support, we’re always here if you need us!

aosu Team

Betygsatt 1 av 5 stjärnor

Achat caméra avec recharge solaire sauf…

Achat caméra avec recharge solaire sauf que la recharge se fait uniquement lors de journée ensoleillé!
Si temps couverts pas de recharge!
Reponse SAV nous somme désolé, si pas de soleil veuillez démonter la caméra et la recharger a la prise de courant!
A fuir!👎👎👎

31 december 2025
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Svar från aosulife.com

Merci pour votre retour. Nous sommes désolés d’apprendre que l’expérience avec la recharge solaire et notre service après-vente n’a pas répondu à vos attentes.

Betygsatt 1 av 5 stjärnor

Bad company to buy product.

I perches T2 cameras December 1 I did contact them three times and they told me please wait a couple days and it’s been like that 3 times!!!my credit card has been charged and cameras never been shipped . I did contact them on December 20 and they told me can you wait another two weeks I said :NO …I want my refund ,,,wasted 20 days. I sent a message telling them. I am not happy with that kind service and they sent me ;;;;;laughing face. ;;;;;I did screenshot. This is not acceptable. Worst company . if you can go on Amazon and look those reviews for those cameras 90% of them being given free set of cameras for good reviews!!!! who will not write five star reviews for 800 bucks? and on top of those review you will see in green print ,,,,,,,,Vine Customer Review of Free Product”””””” that how are they jacking up reviews!!! .

30 november 2025
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Svar från aosulife.com

Thank you for sharing your feedback. We’re sorry to hear about your experience regarding the order process and communication, and we understand your frustration with the delays and overall experience.

Betygsatt 5 av 5 stjärnor

AFFORDABLE EXCELLENCE!!! Whoever gave a bad review needs to take…

Whoever gave a bad review needs to take a lie detector test because I cannot praise Aosu more highly if I tried. The customer service is phenomenal, excellent communication and every staff member is an absolute joy to communicate with. Fast and reliable responses and extremely helpful. The cameras themselves are reliable and phenomenal value and consistent, dependable quality. I have several of them and I've bought some for family and friends too and I have serval cameras by several brands and Aosu aren't just an excellent company but they're excellent people. Been using these cameras now for 2-4 years and I can always rely on them. And if I face any issues they have a team of welcoming, polite, courteous and attentive staff who always help and support in the best way possible. Not just as a camera company but in general they are and give the best customer service I've ever come across. An absolute pleasure dealing with them every single time. And we all know how rare that is.

23 december 2025
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Svar från aosulife.com

Thank you for taking the time to share this. We truly appreciate your kind words and your trust in aosu over the years.
It means a lot to us to hear that our cameras have been reliable for you and that our support team has been there when you needed help. The fact that you have chosen aosu not only for yourself but also for your family and friends is something we are genuinely grateful for.

Thank you again for your support. We are very glad to have you as part of the aosu community.

Betygsatt 5 av 5 stjärnor

Good Job

Le service après‑vente d’AOSU Caméra mérite une mention d’excellence tant il se distingue par son efficacité, sa réactivité et son sens du client. À chaque étape, on sent une équipe impliquée, attentive et déterminée à offrir une expérience irréprochable. Les réponses sont rapides, claires, personnalisées, et surtout orientées vers la résolution concrète du problème. On n’a jamais l’impression d’être un numéro : on est accompagné, écouté, pris au sérieux. C’est exactement ce qu’on attend d’un SAV moderne et professionnel.

Quant aux caméras AOSU elles‑mêmes, elles impressionnent par leur qualité de fabrication et leur fiabilité. L’image est nette, précise, même en basse luminosité, et la stabilité de la connexion inspire une vraie confiance au quotidien. On sent que la marque ne se contente pas de proposer un produit : elle propose une tranquillité d’esprit. Les fonctionnalités sont bien pensées, intuitives, et s’intègrent parfaitement dans une utilisation quotidienne sans prise de tête. C’est le genre de matériel qui donne immédiatement l’impression d’avoir fait un excellent investissement.

En combinant un matériel robuste et performant avec un service après‑vente aussi exemplaire, AOSU réussit à créer une relation de confiance rare dans le domaine de la sécurité domestique. Une marque qui mérite largement ses éloges.

22 december 2025
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Svar från aosulife.com

Merci beaucoup pour votre avis si détaillé et positif. Nous sommes ravis de savoir que vous appréciez autant nos caméras que notre service après‑vente.

Votre confiance et vos mots nous touchent profondément. Savoir que nos produits vous apportent fiabilité, tranquillité d’esprit et satisfaction au quotidien est exactement ce que nous nous efforçons de fournir.

Merci encore d’avoir choisi aosu et de partager votre expérience.

Betygsatt 1 av 5 stjärnor

Please be aware that these cameras aosu…

Please be aware that these cameras aosu sell do not charged in cold weather with the solar panels. You have to bring it home and charge it using USB. Which is very inconvenient.

10 december 2025
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Svar från aosulife.com

Thank you for sharing your feedback. We’re sorry to hear the charging experience in colder weather has not met your expectations and understand the inconvenience this has caused.

Betygsatt 5 av 5 stjärnor

Black-Friday Action Purchase

I purchased two Floodlight Cam Pros and one Video Doorbell Ultra during their Black Friday promotion. I received all the products a week later. This was a fast delivery time, considering the high volume of orders during this period. Each product was carefully packaged in two boxes. I have tested all the products and they work as they should. I don't understand all the negative reviews. Perhaps they have resolved their shipment and support issues.
Purchase from Germany.

28 november 2025
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Svar från aosulife.com

Thank you for sharing your experience and for choosing aosu during our Black Friday promotion.

We are glad to hear that your order arrived quickly and that everything was well packaged and working as expected. It is especially helpful to hear this feedback from Germany, and we appreciate you taking the time to note the delivery experience during such a busy period.

Thank you for your trust and support. We hope you continue to enjoy your aosu products, and we are always here if you need any help.

Betygsatt 2 av 5 stjärnor

Doorbell overall good but poor battery life

Overall our doorbell is pretty good, far better than the previous Ring ones we have used.

However, the battery life is nowhere near as long as they state, lasting only weeks rather than months, which is very annoying

24 november 2025
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Svar från aosulife.com

Thank you for your feedback and for taking the time to share your experience.

We're pleased to hear that overall you find our doorbell performs better than your previous Ring doorbells. However, we sincerely apologize that the battery life hasn't met your expectations or our stated specifications.

Battery life can be affected by several factors, including:

Usage frequency (number of motion detections and live views)
Wi-Fi signal strength (weak signals cause the device to work harder)
Temperature conditions (cold weather significantly impacts battery performance)
Video quality settings (higher resolution uses more power)

Our customer support team would be happy to troubleshoot this with you and explore solutions, which may include optimizing settings or, if there's a defect, discussing replacement options.

Please reach out to us at support@aosulife.com with your order details, and we'll make this right.

Thank you for your patience, and we appreciate the opportunity to improve your experience.

Best regards,
The aosu Team

Betygsatt 5 av 5 stjärnor

Un bon service

J'ai remplacé mes caméras par des caméras aosus. Très facile à programmer. L'application est très fonctionnel et facile d'utilisation. J'ai rencontré un petit problème avec une caméra. Après deux à trois e-mail , la personne a décidé de m'en faire parvenir une pour la remplacer. Je considère que j'ai reçu un excellent service. Tellement que j'ai recommandé trois autres caméras pour remplacer les trois dernières d'une autre marque.

9 november 2025
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Svar från aosulife.com

Bonjour ! Merci beaucoup pour votre retour chaleureux. Nous sommes ravis d’apprendre que l’installation de vos caméras aosu s’est faite facilement et que l’application vous plaît.

Nous sommes également heureux que notre équipe ait pu résoudre rapidement votre problème et vous offrir un service à la hauteur de vos attentes.

Merci encore pour votre confiance et pour avoir choisi d’ajouter trois autres caméras à votre système. Cela signifie beaucoup pour nous.

(Réponse rédigée à l’aide d’une traduction)
— L’équipe aosu

Betygsatt 5 av 5 stjärnor

Acheteur d'un pack de 2 cameras AOSU 3K…

Acheteur d'un pack de 2 cameras AOSU 3K solaire avec home base. Le produit est excellent , et leur SAV est extraordinaire : disponible ,efficace, patient .(En fait mon pb n'en était pas un) SAV PREMIUM

7 november 2025
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Svar från aosulife.com

Bonjour !
Merci beaucoup pour votre retour chaleureux. Nous sommes ravis que les caméras et notre service SAV aient pu répondre à vos attentes. Votre satisfaction est très importante pour nous.
N’hésitez pas à nous recontacter si vous avez besoin d’aide à l’avenir.

Réponse rédigée à l’aide d’un traducteur.
— L’équipe aosu

Betygsatt 5 av 5 stjärnor

Outstanding products and service

Started with doorbell, now have that and two exterior solar powered cameras.

Quality of devices outstanding, and backup locally when I had a couple of queries outstanding. Very fast and efficient.

Cannot rate too highly. Great in every respect.

16 november 2025
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Thank you so much for this fantastic review! 🌟

We're delighted to hear you've expanded from our doorbell to the solar cameras and that you're happy with both the quality and our support team's responsiveness.

Your recommendation means the world to us. If you ever need anything, we're always here to help!

Stay safe and secure,
The aosu Team

Betygsatt 5 av 5 stjärnor

I had a great experience with the…

I had a great experience with the customer support recently. I received the cameras as a gift and one would not load. Apple who initially helped me turned it over to support. From there Ivy helped to resolve my issue. They sent me a replacement camera and it arrived early. I was able to set up with no issues.
I want to add how wonderful Ivy was. She followed up to ensure I received the camera (which came days before I expected it) but also checked to ensure everything was good. Not only do i love the cameras, especially that they are solar or I can charge using my computer, they are really clear. Top notch customer service!

2 november 2025
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Svar från aosulife.com

Thank you so much for sharing your experience! We’re thrilled to hear that our support team — especially Apple and Ivy — was able to take care of you quickly and get everything running smoothly.

Enjoy your new cameras, and please don’t hesitate to reach out if you ever need anything.

Betygsatt 1 av 5 stjärnor

I would give zero stars if i could

I would give zero stars if i could. This company is absolutely a SCAM. We never received our product even though they claimed we did. Fedex even confirmed that the product was returned to aosu facility. That was a month ago and they still refuse to give us our money back. I have been calling and fighting with them daily. They only respond in the middle of the night and their emails are full of colorful emojis and you just continue to get the run around. We will now be forced to take this up with the credit card company. DO NOT ORDER FROM THIS COMPANY.

3 november 2025
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Svar från aosulife.com

We understand your frustration with this delivery situation.

If FedEx has confirmed the package was returned to our facility, we need to look into this right away and get you your refund.

Please email support@aosulife.com with your order number and tracking details so we can escalate this and resolve it immediately.

The aosu Team

Betygsatt 1 av 5 stjärnor

The door bell camera arrived and it was…

The door bell camera arrived and it was faulty you could not zone or create a privacy sector and microphone picked up wind noise. They agreed to give me a refund and had to return the item THIS IS STING THEY COULD NOT PRINT A RETURN LABEL THEY SENT ME THE ADDRESS TO RETURN IT TO I PAID AT THE POST OFFICE FOR NEXT DAY DELIVERY By doing this they relinquish their responsibility for the package and it becomes your responsibility the package in my case was delayed by a week they did eventually give me a refund minus the postage

23 oktober 2025
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Svar från aosulife.com

Thank you for sharing your experience. We’re sorry to hear about the issues you encountered with the product and the return process, and we understand your frustration regarding the shipping and refund experience.

Betygsatt 5 av 5 stjärnor

J’ai acheté plusieurs caméras…

J’ai acheté plusieurs caméras extérieurs
L’une d’elle est tombée en panne SAV super bien en la personne de Nicole qui a effectué le changement de caméra immédiatement
En terme d’efficacité on peut pas dire mieux

20 oktober 2025
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Svar från aosulife.com

Merci beaucoup pour votre retour positif. Nous sommes ravis d’apprendre que Nicole a pu vous aider rapidement et que vous êtes satisfait de l’efficacité de notre service après-vente.

Betygsatt 1 av 5 stjärnor

SCAM - Cheaper cameras sent

I ordered a camera bundle from Aosu, but instead received two cheap cameras from a completely different brand. I contacted them right away — they keep promising to get back to me, but never actually resolve anything. It’s been days of excuses with no real solution offered.

Absolutely dishonest and unreliable seller — avoid at all costs!

3 oktober 2025
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Svar från aosulife.com

Thank you for sharing your feedback. Orders placed through our official website or the official aosu Amazon store would not result in products from a different brand being shipped, and we’re sorry to hear about the confusion and frustration surrounding your experience.

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