Terrible. I booked a moving from UK to Ireland. The driver cancelled on me. Anyvan did nothing to solve the issue. What is more, they kept the deposit arguing that is a fee for using the platform. Com... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The service was easy to arrange and communication was good. The driver who had my job was pleasant, helpful, efficient and well organized. I felt i was in good hands and everything worked out perfectl... Se mer
Donncha from Cork completed a removal job after I booked through Reece at anyvan. He was punctual, communicated promptly and was genuinely hardworking, eager to help and went over and above our expec... Se mer
Joseph from AnyVan was absolutely outstanding. From start to finish, his communication was exceptional — prompt, clear, and genuinely friendly. The service itself was flawless, a true 10/10 experi... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
No matter what you are moving; from a King-Sized bed to a the whole house; a Grand Piano to a classic Capri; we’ll take care of it all the way from Penzance to Peterhead and beyond. We do this by connecting people looking to move something with our trusted team of AnyVanners who are allocated according to their knowledge and expertise. All while our customer team monitors and ensures that your treasured possession is delivered in a time and cost effective manner.
Kontaktuppgifter
USA
- anyvan.ie
4,1
Bra
1 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Our GoTo Choice for Van Moves
The ordering process was straight-forward and once we had selected a suitable quote, we could communicate directly with the van provider. During our latest booking there was some confusion over dates and these were promptly resolved by our Anyvan account manager, Jonathan. Would we use AnyVan again? Definitely. This is our third time using Anyvan for moving personal items and it won't be our last.
11 april 2025
An easy way for moving experiences.
It was easy and economical way to find a van with helpful driver.
14 april 2025
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Worst company ever
First gave a 4 hour time slot (my furniture was in storage) then the driver told me that he wouldn’t get to me before 6. The office told me that I would have to pay to reschedule, after I spoke to the office the driver would actually reach the storage unit at 4pm which he did with 2 helpers. They then procrastinated for 45 minutes because they had to load a cage so the forklift could take it to their van so the forklift man had other things to do and then left. I spoke to the office and was told that I would not get a refund because I cancelled the job!!! We’ll see! Paid £300 for a service that I didn’t receive. DONT USE ANY VAN!!!! Worst company ever!!
As requested this is my job reference number AV8801487. Please use my contact details you hold to contact me!
AFTER ASKING FOR ME DETAILS TO BETTER SORT THIS ISSUE OUT, I RECEIVED NO COMMUNICATION FROM ANYVAN!
The forklift was there waiting for them to load the cage. They tried everything they could to not do the job. I was told he wouldn’t get to me til after 6 then when I rang the office I was informed I’d have to reschedule “and pay to reschedule” then the office spoke to the driver and hey presto he was there at 4. The forklift was there ready complete with operator all they had to do was load up. It’s not classed as a different floor if they are not expected to carry the furniture down the stairs surely.
14 april 2025
Omdöme utan inbjudan
Svar från Anyvan
Hi Lisa,
Thank you for your feedback, and we sincerely apologise for the experience you’ve had.
The issue arose when your booking was made for a ground-floor-to-ground-floor collection, but upon arrival, we found that your items were stored above the first floor. While a forklift was available, it was in use, and the team was prepared to use the stairs. However, the additional time and labor required for this would have incurred an extra fee. As you refused to pay the fee, you opted to cancel the booking.
As the cancellation was due to the initial booking being incorrectly listed, unfortunately, a refund is not due in this instance.
We appreciate your understanding.
Kind regards,
Emma.
Great service
Great service. I popped in the job details and had multiple offers within a few hours. Item was collected and dropped off at my house a few days later. Good communication kept all parties happy. Would recommend to all. Thanks guys!
10 april 2025
Svar från Anyvan
Hi Clive,
Thank you so much for your kind feedback! We're really pleased to hear that the process was smooth and efficient for you, from receiving multiple offers to the collection and delivery of your item.
We're glad the communication helped keep everything running smoothly. We truly appreciate your recommendation!
Kind regards,
Emma.
Reece was excellent.superb service very…
Reece was excellent.superb service very efficient and professional.trouble free process.Will definitely use any van service again.Highly recommended.Reece and his team stepped in when original driver failed to complete the collection.
26 mars 2025
It was a great experience with AnyVan.
It was a great experience with AnyVan.
I got a cheaper and quicker quote compare to the market.
Thanks for AnyVan teams for co ordinating and support.
28 mars 2025
Svar från Anyvan
Hi Amit,
Thank you for your kind words! 😊 We're glad to hear that you had a great experience with AnyVan and found our service both affordable and efficient. We appreciate your support and look forward to assisting you again in the future!
Kind regards.
Emma.
Service moving abroad
Reece was super helpful to get our requirements met and put us in touch with a great courier. Was a really positive experience!
18 mars 2025
Svar från Anyvan
Hi Customer,
Thank you for your kind feedback. We're delighted to hear that Reece was helpful in meeting your requirements and connecting you with a great courier. 😊 We're glad you had a positive experience!
Kind regards,
Emma.
Great service overall
26 mars 2025
Svar från Anyvan
Hi Dominique,
Thank you so much for your kind feedback! We're thrilled to hear you're happy with our service. Your support means the world to us!
We look forward to your next move with us!
Kind Regards,
Emma
Posted a job got a quote the same day…
Posted a job got a quote the same day and job was done quickly.
20 mars 2025
Svar från Anyvan
Hi Craig!
Thank you for your feedback. We're glad to hear that you received a quote quickly and that the job was completed efficiently. 😊
Kind regards,
Emma.
Moving a piano
Original van couldn't do the move but Anyvan were able to provide a same day alternative.
11 mars 2025
Svar från Anyvan
Hi Adrian! 😊
Thank you so much for your feedback. We're glad we could step in and provide a same-day solution when the original van couldn't complete the move.
It's great to know we could help you out when it mattered most.💙🚛
Kind regards,
Emma.
Efficient and friendly service
A great service, the item was collected and delivered on the dates and times agreed at a very fair price, Frankie is very efficient and friendly and I would certainly use this service again.
19 mars 2025
Omdöme utan inbjudan
Svar från Anyvan
Hi Elizabeth!
Thank you for your wonderful feedback. We're delighted to hear that you found our service efficient and friendly. We'll be sure to pass on your kind words to Frankie! We look forward to assisting you again in the future. 😊
Kind regards.
Emma.
Excellent communication, great quotes
Excellent communication with Nasreen from AnyVan.
She is so helpful and friendly. I received great quotes.
I emailed her one evening around 9 pm and I thought that I will get answer for my question on the next day. It was a big surprise when I received a response from Nasreen after 8 minutes!!
Highly recommend 👍
Thank you
Ilona
3 mars 2025
Omdöme utan inbjudan
Svar från Anyvan
Hi Ilona,
Thank you so much for your kind words, Ilona! 😊 We're delighted to hear that Nasreen provided you with excellent communication and prompt assistance. Your recommendation means a lot to us! If you ever need our help again, we'll be happy to assist. 🚛💙 #TeamAnyVan
Kind regards,
Emma.
Excellent interaction with Anyvan
Excellent interaction with Anyvan, the contact person through the phone and also the service given by the company chosen.
9 mars 2025
Svar från Anyvan
Hi Adele,
Thank you for your feedback! We're glad to hear you found our service professional. If you ever need assistance in the future, we'd be happy to help. Wishing you all the best!
Kind regards,
Emma.
Wonderful service highly recommended
Wonderful service highly recommended. Thank you Recce set us up with a wonderful person many thanks
22 februari 2025
Svar från Anyvan
Hi Jacqui,
Thank you for your kind words! We're delighted to hear that you had a wonderful experience, and we truly appreciate your recommendation. We'll be sure to pass your thanks along to Recce as well. Wishing you all the best!
Kind regards,
Emma.
Nice guys, fast work
The guys got to work quickly, took good care with the furniture and were quiet as church mice getting my stuff into the new space.
28 februari 2025
Svar från Anyvan
Hi Giada,
Thank you for your wonderful feedback. We're glad to hear that our team worked efficiently, handled your furniture with care, and made the move smoothly and quietly.
If you ever need our help again, we'd be happy to assist you.
Kind regards,
Emma.
Svar från Anyvan
Hi Noel,
Thank you so much for your kind feedback! We're thrilled to hear you're happy with our service. Your support means the world to us!
We look forward to your next move with us!
Kind Regards,
Emma
Anyvan is a great option if you don't…
Anyvan is a great option if you don't have transport contacts. The search worked well and the company that responded was excellent and the follow-up from Anyvan completed the experience.
24 februari 2025
Svar från Anyvan
Hi there,
Thank you so much for your kind feedback! We're thrilled to hear you're happy with our service. Your support means the world to us!
We look forward to your next move with us!
Kind Regards,
Emma
Brilliant service
Brilliant service - got great quotes and had good communications, and chose very highly rated movers, and the move went without a hitch - highly recommend this platform.
22 februari 2025
Svar från Anyvan
Hi Hayley,
Thank you so much for your fantastic feedback! We're thrilled to hear that you had a seamless experience, from receiving great quotes to having excellent communication with highly rated movers. It's wonderful to know that everything went smoothly. We truly appreciate your recommendation and are here to assist you anytime in the future.
Kind regards,
Emma
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
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Läs mer om omdömesprocessen på Trustpilot.
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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.