The tires had a competitive price on romanian market. The order took a bit long to arrive, but it is understandable cause it's an international transport. The tires have DOT from 2024 and I would pref... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Very professional delivery. The tires are from the current year (DOT 2026) and they look perfect. They managed to fill in the missing telephone from the AWB and get the delivery going. The addres... Se mer
Sunt multumit de cum se aseaza pe sosea. Ruleaza bine, au aderenta, s-au echilibrat foarte usor. La asa pret sunt foarte multumit. Au venit repede, chiar foarte repede. Expeditorul a anuntat awb dupa... Se mer
Am comandat cauciucuri XL MFS. Au venit cauciucuri XL si atat, fara MFS. DOT-ul in schimb este 2025. Din pacate, eram plecat cand au ajuns cauciucurile la punctul de livrare, asa ca nu am putut veri... Se mer
Företaget har svarat
Företagsinformation
Om Anvelopelider.ro
Skrivet av företaget
De la înființarea noastră în 2016, am devenit un jucător principal pe piața europeană a anvelopelor online. Acest succes se bazează pe încrederea multor profesioniști și preferința a sute de mii de consumatori. Reputația noastră se sprijină pe trei piloni: rigurozitate, excelență și prețuri competitive.
Echipele noastre de experți se angajează să vă ofere o experiență excepțională a clientului, susținută de o logistică eficientă și procese optimizate, garantând satisfacție maximă la fiecare achiziție.
Angajamentul nostru? Vă oferim cele mai bune prețuri de pe piață în permanență. Pentru nevoile dvs. de anvelope, optați pentru excelență și fiabilitate alegând compania noastră.
Echipele noastre de experți se angajează să vă ofere o experiență excepțională a clientului, susținută de o logistică eficientă și procese optimizate, garantând satisfacție maximă la fiecare achiziție.
Angajamentul nostru? Vă oferim cele mai bune prețuri de pe piață în permanență. Pentru nevoile dvs. de anvelope, optați pentru excelență și fiabilitate alegând compania noastră.
Kontaktuppgifter
4,2
Bra
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Tyres arrived on a few days difference
I ordered 4 tyres at once, but they arrived 2 at a time, at a difference of 3 days. The tyres are OK, the shipping itself was delayed for the second tyre set.
14 maj 2026
Svar från Anvelopelider.ro
Thank you for your feedback, and we are sorry for the delayed delivery of the second pair of tyres.
Orders can sometimes be split into multiple parcels due to transport constraints, to ensure the best possible delivery. Delivery times may also vary depending on the carrier’s conditions and other unforeseen circumstances.
We appreciate your comments and will use them to keep improving our service.
I recommended with pleasure...
Is first time when buy from anvelopelider.ro and I dont know the supplyer is not România (is right). I was very pleasantly surprised at how quickly received the tired.
19 maj 2026
This was one of the most frustrating…
This was one of the most frustrating online shopping experiences I’ve had. I ordered 2 Michelin Road 6 motorcycle tires, but after waiting about a week, I received a car tire instead of motorcycle tires. I refused the delivery immediately and provided photo evidence of the incorrect item, as it was already clear this situation would not be handled smoothly. After that, the entire process became unnecessarily complicated. Even though it was one single order with a single tracking number, it was split into two separate cases internally, which created confusion and delays. Communication was extremely repetitive and unhelpful. I kept receiving generic responses such as “we are checking,” “please wait,” and “the warehouse will confirm,” without any real updates or timelines. The company acknowledged several times that the mistake was on their side, yet I still had to repeatedly chase updates and wait for resolution and refund. The refund was eventually processed, but only after significant delays and constant follow-ups. While the refund was ultimately completed, the handling of the situation, communication, and customer support experience were far below acceptable standards.
Update: I also noticed that my review does not appear to have been approved on the company’s own website, while here on Trustpilot the experience can at least be discussed publicly. And it is the same review.
24 april 2026
Omdöme utan inbjudan
Svar från Anvelopelider.ro
We are sorry to read about this experience and the confusion caused by receiving an incorrect item, then having your order handled through two separate internal cases.
We understand how frustrating it must have been to repeatedly chase updates despite your photo evidence and refusal of delivery. Even though your refund has now been processed, your feedback about the delays and the lack of clear communication is fully noted and will be shared internally so we can improve how similar situations are handled.
Thank you for taking the time to report this. Your remarks are important and help us improve our service.
Conform asteptari
3 maj 2026
Delivery was late for 23 days
Delivery was late for 3 weeks. We were disappointed as we need to look for our fully paid in advance items throughout the hubs. Company claiming that system doesn’t generate the mob number, however email as a secondary means of reaching out the buyer wasn’t utilized to get in contact; bad, nasty expedience. Although, we found our product in Thursday we’ve been promised to have it on hands already on next Monday which never happened even on Tuesday… only Wednesday 23 days after the end of the given period the items are arrived. Unprofessional and unacceptable approach
6 maj 2026
Omdöme utan inbjudan
Svar från Anvelopelider.ro
We are sorry to read about this 23-day delay and the lack of communication regarding your order. This experience clearly did not meet the service level you were expecting.
Delivery times can sometimes be extended بسبب transport issues or unforeseen disruptions, but we understand that this does not excuse the inconvenience you faced, especially after full prepayment and the need to search for the shipment yourself. Your remarks about the missing mobile number and the absence of email contact are valuable, and they will be used to improve our follow-up process.
As your order was ultimately received, thank you for taking the time to share this feedback. If you still need any review of the delivery issue, please open a ticket with our service après-vente so the case can be checked in detail.
Aici sunt cele mai bune preturi de pe…
Aici sunt cele mai bune preturi de pe piață. Livrare gratuita și rapidă. Am fost surprins să văd că anvelopele aveau DOT 2026. In concluzie sunt foarte mulțumit.
2 maj 2026
There has been a failure to comply with agreed terms & conditions.
There has been a failure to comply with the agreed delivery terms. Unfortunately, I must point out that the delivery conditions were not met. Specifically, the company returned the item on the very next day of agreed delivery date, without my consent and without complying with agreed terms & conditions. Moreover, I was double charged for the return shipping (taxed twice for the return), which is unacceptable. Not only were the delivery conditions not met, but this extra charge further complicates the situation.
Lack of communication.Difficult to reach.No phone support / No contact number.Unresponsive.
5 maj 2026
Omdöme utan inbjudan
Svar från Anvelopelider.ro
We are sorry to read about your experience. What you describe regarding the return of the parcel, the delivery conditions, and the possible double charge for return shipping is concerning and should be checked by our service after-sales team.
Please open a ticket from your customer account, or contact us via our contact form or live messaging, so our agents can review the delivery history with the carrier and verify the charges applied to your order. If you can, please include your order number and any documents showing the two return charges.
We also note your feedback about communication. We do not offer phone support, but our team is available Monday to Friday, 8am to 5pm, and we use this feedback to improve our service.
Mi-ati trimis cauciucul gresit am…
Mi-ati trimis cauciucul gresit am comandat continental tkc 70 rocks si am primit tkc 70 ...
5 maj 2026
Svar från Anvelopelider.ro
Ne pare rău pentru această situație. Dacă ați comandat Continental TKC 70 Rocks și ați primit TKC 70, vă rugăm să deschideți un tichet în serviciul post-vânzare din contul dvs., cu fotografii ale anvelopei primite și ale etichetei produsului, pentru ca echipa noastră să poată verifica rapid reclamația și să vă propună soluția potrivită.
Wrong and late product delivery
I have ordered Michelin Anakee Adventure. They sent different front tire a week later. Now they do not want to to take it back because I do not have the label. UNACCEPTABLE!
5 mars 2026
Omdöme utan inbjudan
Svar från Anvelopelider.ro
We are sorry to read that your order arrived late and that the front tyre delivered does not match the Michelin Anakee Adventure you ordered.
If you have already contacted our service after-sales, your claim will be prioritized internally so the order details and the return issue linked to the missing label can be reviewed quickly. If no ticket has been opened yet, please submit one via your customer account so our agents can verify the delivered reference and the appropriate next steps.
We understand your frustration and take your feedback seriously.
Svar från Anvelopelider.ro
We are sorry to hear that you did not receive a reply regarding your invoice request.
If you have already contacted our customer service, your request will be prioritized internally so it can be reviewed as quickly as possible. If not, please send your request via your customer account or our contact form so our team can assist you promptly.
Thank you for your feedback, which helps us improve our service.
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