I absolutely love the fidget cube that I bought!!! It sits on the end table next to my couch, and I use/play with it all the time. I love that each side is different because depending on that times tu... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We received one defective item and sent a video in for review (almost right after receiving the item). The other 3 items were in perfect condition. The first response was quick from Antsy Labs. But af... Se mer
I had an original fidget cube that my wife gave me as a gift that I kept in my car. A tow truck driver stole it one day, and I tried to get a replacement but kept ending up with some cheap knock off b... Se mer
Företaget har svarat
1. 배송과 배송 안내 배송 전부터 도착까지 메일로 업데이트가 빠르고 정확했습니다. 배송이 빠르고 물건에 문제 없이 안전하게 잘 도착했습니다. 2. 품질 좋아요. 손을 가만히 두면 초조하고 안절부절 못하는데 손에 쥐고 놀면 좋아요. 3. 정식수입판매 한국에도 정식수입판매 중이라 해외직배송받는 것과 동일한 상품이 네이버 스마트스토어에서 판매 중이라... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Antsy Labs is a Boulder, Colorado-based design studio and game publisher behind inventions including the original Fidget Cube™, IRLA™, Fidget Factory™, Storm the Gate™, + more.
Kontaktuppgifter
Boulder, USA
- hello@antsylabs.com
- antsylabs.com
3,8
Bra
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Antsy Labs
Hi Dennis,
We're happy to hear your feedback and joyful that everything went smooth! 😊
Team Antsy Labs 🐜
Quality has changed
I love my fidget cube and decided I would like another to keep in my bag while the other stays at my desk. I was shocked to see how far the quality has fallen. The buttons do not feel the same and the plastic itself is obviously cheaper. I contacted the company to make a return, but have not heard a response. Overall, very disappointed and can no longer recommend this product to friends and family.
8 maj 2024
Svar från Antsy Labs
Hi Kayla,
Thank you for sharing your feedback and we're very sorry to hear that! I've checked with our Support team and I see that you're already communicating internally in order to get this resolved.
Thank you for your patience,
Team Antsy Labs 🐜
Svar från Antsy Labs
Hi Sarah,
We're happy to hear that everything went smooth and well, and we hope you'll enjoy the product! 😊
Team Antsy Labs 🐜
Great guys to buy from
Great guys to buy from. The cube is awesome and will be used for gifts for upcoming birthdays. Please support these guys! They are a winner!
1 maj 2024
Svar från Antsy Labs
Thank you so much for the kind words, we are thrilled that we were able to provide you with such experience! We hope you'll enjoy the upcoming birthdays as well. 😊
Team Antsy Labs 🐜
Svar från Antsy Labs
Hi CJ,
We're happy we were able to provide you with great service, we hope you're enjoying the product! 😊
Team Antsy Labs 🐜
Had to pay $8 for shipping and it took…
Had to pay $8 for shipping and it took a week to get to my house for such a small item
24 april 2024
Svar från Antsy Labs
Hi Lexi,
Thank you for the follow-up, the standard shipping for US is 3-5 business days which is why it took a week for it to arrive. We hope that you're at least enjoying the product!😊
Team Antsy Labs 🐜
Svar från Antsy Labs
Hi Adam,
Thank you for the follow-up and we look forward to keep providing an even better experience moving forward. 😊
Team Antsy Labs 🐜
very happy
my cube arrived quickly, and im so happy and excited to bring this thing everywhere with me :)))
21 april 2024
Svar från Antsy Labs
Hi Deni,
Thank you so much for letting us know, we're happy that everything was quick and smooth! 😊
Team Antsy Labs 🐜
Fidget Cube is Bad, Fidget Spinner is very good.
Very sorry, I am not happy with the quality of Fidget Cube, it doesn't make proper sound and buttons doesn't have good quality. I have ordered from UK spending internationaly delivery charg hoping good quality. We can buy something similar in UK in Amazon for half the price, I have expected better quality like Fidger Spinner.
I have also ordered Fidget Spinner, which has very good quality and have very good spin quality.
2 april 2024
Svar från Antsy Labs
Hi Sathesh,
Thank you for the message and we're sorry to hear about this - it can happen that for some reason the cube was a one-off, in which case you can reach out to our Support team at hello@antsylabs.com to see what can be done. We're happy to hear about the spinner! 😊
Team Antsy Labs 🐜
Issue on black cube
I received all my fidget cubes and they all functioned fine. However, I received a black cube that had a malfunction spinning circle on it. It gets stuck here and there. Other than that I’m satisfied with the others.
5 april 2024
Svar från Antsy Labs
Hi Seth,
Thank you for your message and feedback! Sorry to hear about the black cube, please reach out to our Support team at hello@antsylabs.com and they'll be able to assist you with that. 😊
Team Antsy Labs 🐜
The items were packed well
The items were packed well. Vendor was communicating updates in a timely manner.
29 mars 2024
Svar från Antsy Labs
Hi Pat,
Thank you so much for letting us know, we're happy that everything went well! 😊
Team Antsy Labs 🐜
Svar från Antsy Labs
Hi Gianna,
We're so happy to hear that it's helpful! Thank you so much and all the best 😊
Team Antsy Labs 🐜
Do not buy
I payed 20 dollars for shipping and then apparently I had to pay customs duty of over 10 dollars. The product itself is not even that good, just buy a cheap copy and you will be as happy. Trust me
16 mars 2024
Svar från Antsy Labs
Hi Isak,
Thanks for the feedback and we're sorry about the experience, unfortunately due to the recent changes to shipping globally, the prices are higher. As for the customs duty, unfortunately we can't do anything about that as it is strictly tied to each individual country on how they handle it and what fees they impose.
Team Antsy Labs 🐜
Svar från Antsy Labs
Hi Gabriel,
Thanks for the feedback, we're happy to hear you're enjoying it! 😊
Team Antsy Labs 🐜
I bought 2 LED FIDGET SPINNERS and…
I bought 2 LED FIDGET SPINNERS and neither of the 2 lights worked. I contacted their CS and they told me they couldn't do anything about it since they discontinued those batches. Apart from that, I bought a FIDGET CUBE and the quality of the product is not good either, it feels like cheap material. The box where the FIDGET CUBE comes in is better than the product itself. Debut and farewell I will not buy anything from this company again.
9 mars 2024
Just what I needed to stop n focus
6 mars 2024
I have not received my order
I have not received my order. Shipping is unfulfilled. This is ridiculously especially for the shipping charge expense. I have a child who is in need of this specific fidget.
1 mars 2024
Almost week since it said it shipped and it hasn’t moved
As title states, it told me days ago it had been shipped, yet the location hasn’t changed. I’m starting to believe this is one of those situations where I’ll never see my product
29 februari 2024
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.