Logotyp för Animal Data
Besök webbplatsen

Animal Data Omdömen 140

•
TrustScore 4.5 av 5

4,6

Djurskyddsförening
Skriv ett omdömeBesök webbplatsen
Skriv ett omdöme

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Whilst updating my home address at the vets, I immediately received a notification from Animal Data advising a search had taken place relating to my pet’s microchip number, and reaching out to offer... Se mer

Betygsatt 5 av 5 stjärnor

What can I say to have people and they're pets feel comfortable and welcome, the Vets and Staff are animal lovers and are all about the care and wellbeing to the owners pets and the owner as well. Per... Se mer

Betygsatt 5 av 5 stjärnor

My dogs microchip was fitted by the breeder before we got him and the change of address and setting up my own details on his profile were both so easy! Would highly recommend! Me and my little boy Wil... Se mer

Betygsatt 5 av 5 stjärnor

Paul was soo kind and helpful person when I got my pup, she wasn’t in a good way at all he sent over all suggestions like what’s good for her coat-food - discount off pet insurance all out of the good... Se mer

Företagsinformation

  1. Djurskyddsförening

Skrivet av företaget

At AnimalData, we are a DEFRA-approved Animal Microchipping Database that is dedicated to providing exceptional service to our clients. Our ISO-certified microchips are available to vets and implanters across the UK and are designed to help reunite pets with their owners if they are ever lost or stolen.

Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

140 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer
Betygsatt 5 av 5 stjärnor

Great company x

I'm new to microchipping and found registration simple & straight forward. Received a call telling me all about the company and what I needed to do etc. Staff are amazing. So pleased.

3 juli 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Unfortunately the worst experience I…

Unfortunately the worst experience I have had with a course and due to my job role, I do a lot of CPD. Crucial course information was not provided and communication incredibly poor and I was forever chasing them to rectify mistakes they had made with problem after problem. I ended up requesting a refund and should I still wish to go ahead with this I will be looking to use another course provider.

1 april 2024
Omdöme utan inbjudan
Logotyp för Animal Data

Svar från Animal Data

HI, Thank you for your review. We are sorry that you didn't read the course information on our website before paying and booking your course which resulted in you attending the course without any animals to microchip and therefore being unable to complete the course. We did propose that we would try and come to your location at another time and provide animals as you were not able to obtain any. Unfortunately, we were not able to agree on a suitable date as course providers don't work weekends and as a result, we offered you a refund on the course. We do hope you manage to get some animals and a course sorted. Thank you
https://animaldata.tawk.help/art.../our-microchipping-course

Betygsatt 5 av 5 stjärnor

Helpful staff

Phoned on Saturday afternoon because I was having problems registering 2 pups. I was told it was only for emergencies but the chap still sorted for me.

2 september 2023
Betygsatt 5 av 5 stjärnor

Re registering my.pet

Easy access to a person to talk with. They were very helpful and knowledgeable. The person even gave me his name. As I had to ring back to complete the registration.

30 juli 2023
Betygsatt 1 av 5 stjärnor

DISGUSTING SERVICE - DO NOT USE

"Paul" was rude and abusive on the phone to me. No help at all and I have written to the 4 Directors about the terrible service & abuse. I have had to block their number because "Paul" was harrasing me

10 juli 2023
Omdöme utan inbjudan
Logotyp för Animal Data

Svar från Animal Data

HI Barrie,

We have already investigated this issue and have sent you an email after the abusive messages sent to our Customer Service team via the contact us page. As stated, we did not find any wrong doing by Paul nor was he abusive and rude to you. Quite the contrary.

You called up as you wanted to register a Dog that is currently registered with another customer who did not at the time contact us, or speak with us to give you permission to take over the ownership of the microchip which is required before any changes are made.

You were informed that the current owner would need to contact us and authorise the change of ownership before any changes could be made. You were not happy with this response and started shouting and being abusive towards staff, claiming that the previous owner had already spoken to someone and we are “deliberately making things difficult” 

You were informed should you continue to shout and scream then the call would be disconnected. You continued so the call was disconnected  as per our policy. Paul attempted to call you back to resolve the situation but your abuse continued.

You then called us back shortly after only to hang up the call and as per policy we are obliged to call you back. We did, and you proceeded once again to be verbally abusive so the call was disconnected for the final time.

At the time of the call no authorization had been provided for a change of ownership and this is what was being communicated to you. 

We take our customers' security very seriously and just as we would not remove your details from a Microchip without your consent, we also wouldn't be able to do this to another customer. We always ask the current registered owners to confirm any changes on the account. 

Your allegations are malicious and are not based on reality and from our investigation we have found no wrong doing by Paul but did find you to be extremely rude, aggressive and abrupt and we are therefore unwilling to provide any services to you moving forward. 

We are more than happy for you to transfer the Microchip to another database of your choosing and we will provide permission to any other database to obtain your business and allow you to register with them.  

Please ask them to contact us to arrange the transfer of the microchip. 

Thank you
Customer Service Team

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer