Easy to order, fairly prompt to come into stock and be delivered. Cardboard packaging quite damaged on arrival but product intact save for heavy creasing as folded rather than rolled - not ideal for... Se mer
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Det här tycker kunderna
Excellent service. Order acknowledged promptly and was kept informed at every step. Order was delivered more quickly than I expected and was very well packed. Would use this company again.
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Excellent customer service purchasing this lamp. The staff were couteous and could not do enough to help. The lamp was very well packed and the members of staff in the shop helped me to load it into... Se mer
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Absolutely Love this rug! So many compliments from friends and family. Its bright and cheerful to look at. Children adore looking for all the different Creatures. Quality rug too and worth the wait.... Se mer
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Företagsinformation
Skrivet av företaget
Angela Reed is an independent furniture, homeware and interiors retailer based in Saffron Walden, Essex, UK, serving customers throughout the UK online and from our Saffron Walden furniture store. Established in 1880, Angela Reed is a family-owned interiors business with more than 145 years of experience helping customers furnish and decorate their homes. We sell sofas, armchairs, dining tables and chairs, bedroom furniture, occasional furniture, lighting, mirrors, rugs, cushions, home accessories and gifts, with collections available both online and in our Saffron Walden showrooms. Angela Reed combines established furniture brands with distinctive furniture and home accessories chosen for homes with personality. Whether you're looking for a new sofa, furnishing a dining room or bedroom, searching for statement lighting or mirrors, or simply adding the finishing touches to a room, our experienced team can help. Customers can shop online at angelareed.co.uk, with delivery available across the UK, or visit our furniture and interiors store in Saffron Walden, Essex to explore our collections in person. As a long-established independent family business, customer service remains at the heart of Angela Reed, from helping customers choose the right furniture through to delivery and aftercare. Follow us on: Instagram https://www.instagram.com/angelareedshop/ Facebook: https://www.facebook.com/angelareedshop/
Kontaktuppgifter
5-7 Market Hill, CB10 1HQ, Saffron Walden, Storbritannien
- 01799 520056
- online@angelareed.co.uk
- angelareed.co.uk
4,7
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
It hasn’t arrived yet !!!
3 juli 2026
Svar från Angela Reed
Thank you for taking the time to leave your review and for bringing this to our attention.
We have looked into your order and can see that there has unfortunately been a delay with the delivery. According to the latest tracking information, your parcel is now due to arrive today between 4:13 pm and 5:13 pm.
We are very sorry for the delay and appreciate you alerting us to the issue. We hope your parcel arrives safely today, and if there is anything further we can help with, please do not hesitate to get in touch.
Svar från Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.
Excellent service
A lovely shop, excellent customer service. Ordered Cannes Dining Room Table, Bench & Chairs, very pleased with our purchase.
Will definitely recommend Angela Reed to Family & Friends
30 maj 2026
Svar från Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.
A very good item
A very good item but it took a long time to arrive and I had to chase this several times.
21 maj 2026
Svar från Angela Reed
Thank you for taking the time to leave a review and for shopping with us. As a family-run business, we always strive to provide a positive experience, so we are delighted to hear that you are pleased with your item.
We are sorry that your order took longer to arrive than expected and apologise for any inconvenience caused.
Thank you again for your feedback, and we hope to welcome you back soon.
Excellent customer service purchasing…
Excellent customer service purchasing this lamp. The staff were couteous and could not do enough to help. The lamp was very well packed and the members of staff in the shop helped me to load it into my car.
The shade is larger than it appears online, so make sure you take note of the diameter measurement. I've since bought a smaller shade, so it looks more proportionate. The base is stunning and would make a statement piece in any room.
10 juni 2026
Svar från Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family-run business, we work hard to ensure that every customer has a positive experience, so we are delighted to hear that our team was able to help and that you are pleased with your lamp.
We appreciate your feedback regarding the lampshade size and are glad that you were able to find an alternative shade that better suited your space. Your comments will certainly be helpful to other customers when considering the dimensions.
Thank you again for your kind words, and we hope to welcome you back soon.
Svar från Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience. We are so delighted that you are happy with your purchase.
Would give 5 stars but had to chase up…
Would give 5 stars but had to chase up delviery. Very nice rug at very good price
3 juni 2026
Svar från Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family-run business, we work hard to ensure that every customer has a positive experience, so we are delighted to hear that you are pleased with your rug and felt it offered good value for money.
We are sorry that you had to chase your delivery and apologise for any frustration this caused. We appreciate your feedback and will take this on board as we continue to improve our service.
Helpful in shop when making purchase
Helpful in shop when making purchase, prompt delivery and placement in garden. Friendly service.
2 juni 2026
Svar från Angela Reed
Thank you so much for submitting your review and for shopping with us. As a family run business, we work hard to ensure excellent customer service so that you always enjoy shopping with us. We are so delighted that you are happy with your purchase.
The chair is ideal for me
The chair is ideal for me - it fits me! If was delivered, in the colour I wanted, within a couple of weeks, and when it arrived the driver carried it, and the footstool into my flat, at the furthest end of the building from the entrance without complaint. All in all what I wanted, when I wanted, how I wanted. I couldn't ask for more!
1 juni 2026
Svar från Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.
Svar från Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.
Aluminium leaf quotes
Although the product was not in, awaiting dispatch, I was kept informed of when it would be available.
The aluminium ‘leaf quotes’ are a great addition to our garden seats.
8 maj 2026
Svar från Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.
Just what I wanted
Just what I wanted, worth the 4 week timescale, well packaged and great customer service.
Thank you x
1 maj 2026
Svar från Angela Reed
Thank you so much for submitting your review and for shopping with us. As a family run business, we work hard to ensure excellent customer service so that you always enjoy shopping with us. We are so delighted that you are happy with your purchase.
I ordered weeks ago still waiting
Just received yesterday it was a long wait and longer than expected… however it’s a beautiful piece.
So thank you for that and the communication has been amazing!
Thanks
27 maj 2026
Svar från Angela Reed
Thank you for your review.
We are sorry to hear that you were disappointed with your experience and understand how frustrating it is when an order takes longer than expected to arrive.
Your order was placed on 24 April for a pre-order item. At the time of purchase, the product page advised an approximate lead time of 3–4 weeks, and a confirmation email was sent explaining that the item was on pre-order. We also emailed you during the order process to confirm the expected timescale, and you kindly confirmed that you were happy for us to proceed.
The item arrived with us within the expected pre-order lead time and was dispatched as soon as it was received. Unfortunately, after dispatch, DPD incorrectly routed the parcel to Heathrow rather than Edinburgh, which resulted in an additional delay beyond our control.
Whilst we appreciate that the overall wait was disappointing, we hope this helps explain the circumstances surrounding your order. We are grateful for your patience and apologise for the inconvenience caused.
Lovely product just as described
Lovely product just as described. Speedy delivery and very well packaged.
26 maj 2026
Svar från Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.
Outstanding Quality
Angela Reed were able to supply the the bed I wanted at a very competitive price. The lead in time stated was extremely accurate and communication was responsive and effective. I did have some concerns about delivery being ‘to the room of choice’ after being told it was doorstep only however this was resolved and the delivery staff fully installed the bed. They were extremely efficient in this and the quality of the bed is outstanding!
23 april 2026
Svar från Angela Reed
Thank you so much for taking the time to leave us a review. We are delighted that you are happy, not only with the bed itself, but also with our service.
We hope to welcome you back shopping again with us soon.
Svar från Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.
Beautiful
Beautiful, very happy with my sun umbrella !! It’s unique and very spurious, would definitely buy from them again
26 maj 2026
Svar från Angela Reed
Thank you so much for submitting your review and for shopping with us. As a family run business, we work hard to ensure excellent customer service so that you always enjoy shopping with us. We are so delighted that you are happy with your purchase.
A shop with lovely things
A shop with lovely things, great customer service and flexible delivery.
5 maj 2026
Svar från Angela Reed
Thank you so much for submitting your review and for shopping with us. As a family run business, we work hard to ensure excellent customer service so that you always enjoy shopping with us. We are so delighted that you are happy with your purchase.
Good shopping experience with AR
Everything on behalf of AR was very good, great communication throughout, fast posting, item came well packaged, and as described.
I would have no hesitation to shop with AR again.
N. Robinson
19 maj 2026
Svar från Angela Reed
Thank you so much for leaving us such a lovely review. We are delighted that you are so pleased with the service and your product.
We look forward to welcoming you back to shop with us again.
Svar från Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.
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