Anfield Apparel Omdömen 213

TrustScore 4.5 av 5

4,4

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Good quality clothing, sizing is good. A unique gift for a Liverpool fan. Delivered according to your schedule, even on a Sunday.

Betygsatt 4 av 5 stjärnor

Good quality, kept up to date on delivery. Would recommend ordering a size up as quite small sizes( it does say this when your ordering) will order again

Betygsatt 5 av 5 stjärnor

Decided on what I wanted.The order process was easy & straight forward.Placed the order,paid & submitted.Received confirmation & delivery emails.Was told to expect delivery within 72 hours and 3 days... Se mer

Betygsatt 3 av 5 stjärnor

Prompt delivery and great design. I would consider paying more for a better quality t shirt with better printing. Not sure how long it will last compared to similar, albeit, more expensive independen... Se mer

Företaget har svarat

Företagsinformation

  1. Klädbutik
  2. Klädleverantör
  3. Kläder med tryck
  4. Butik med samlarobjekt inom sport
  5. T-shirtföretag
  6. T-shirtbutik

Skrivet av företaget

Anfield Apparel produce unique LFC T-Shirts, Hoodies, Jumpers and more. Our designs are inspired by the songs and chants of Anfield. Made by match-going reds, our unofficial Liverpool FC clothing aims to capture the spirit of Anfield. Whether you’re going to the match or watching LFC from wherever you are in the world.


Kontaktuppgifter

4,4

Utmärkt

TrustScore 4.5 av 5

213 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 100 % av sina negativa omdömen

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

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Betygsatt 2 av 5 stjärnor

Poor quality t shirt

Poor quality t shirt, thin and don’t expect it to last

20 februari 2023
Logotyp för Anfield Apparel

Svar från Anfield Apparel

We're sorry you thought that about our T-Shirts, feel free to reach out via email and we'll see if anything went wrong on your print. We use high quality t-shirts and I can speak from experience that they do last, I wear one of them most days and they stand up great to wear and tear!

Betygsatt 1 av 5 stjärnor

The Size was too small

31 januari 2023
Logotyp för Anfield Apparel

Svar från Anfield Apparel

Hi Sean, sorry the size wasn't right for you, we do have a sizing guide on our website but we appreciate sometimes it doesn't work out. Feel free to reach out to us for more assistance.

Betygsatt 3 av 5 stjärnor

Good site but needs returns!…

I ordered a T-shirt as a birthday present. Happy with the T-shirt but when I checked my order I had ordered in the wrong size by accident and they do not offer a returns service unless the item is faulty. I ordered the size I needed but now left with a T-shirt of no use that I can’t return and get my money back even though it is brand new and not even been taken out the packaging.

19 januari 2023
Betygsatt 1 av 5 stjärnor

My experience was disappointed, but Aiden from Anfield Apparel did his best to reduce my frustration.

My order arrived many days later than estimated or expected. I bought a Xmas jumper for a specific event and it arrived 5 days after the event. I was both angry and disappointed, however Aiden from Anfield Apparel was very helpful. I was annoyed that I had paid £7 for delivery. It has since been refunded, therefore thank you Aiden.

11 december 2022
Logotyp för Anfield Apparel

Svar från Anfield Apparel

Hi,

We've just seen your review that the package hasn't got to you yet. We're really sorry about this, the couriers have been a nightmare but we've been chasing them and they do have it and it should be with you any time now.

We'll send over a refund of your delivery cost now and if it's not here by the end of the week we'll fully refund your order.

Please accept our apologies, this is not the type of service we want to offer but unfortunately we've been let down by couriers outside of our hands.

Thanks for your patience with this,

Aidan
Anfield Apparel

Betygsatt 1 av 5 stjärnor

Still waiting a delivery :(

Still waiting a delivery :(
Christmas jumper day has passed

27 november 2022
Logotyp för Anfield Apparel

Svar från Anfield Apparel

Hi Elisabeth, looks like this finally got through to you last Saturday. We're really sorry for the delay, it's been a nightmare trying to deal with couriers with the strikes at the moment. We hope you're happy with your jumper now you've got it, but any issues at all just let us know. Thanks for shopping with us and hope you and your family have a great Christmas :)

Betygsatt 1 av 5 stjärnor

FedEx shows a picture of the box as…

FedEx shows a picture of the box as delivered, but it was not delivered to my home. It supposedly arrived to me on 12/6. Now the FedEx page is showing an exeption. COuld you help e locate my order please?

The status in FedEx is "exception" the box didnt need a signature so there was no way for me to have refused the package. FedEx is providing deceiving information. It was Anfield Apparel who I deaslt with for this and it was Anfield Apparel who picked FedEx as a shipper, not me, so Anfield Apparel is fully responsible for finding out where the package i paid for is.

I have spoken to a FedEx representative just now and he told me that it is Anfield Apparel who has to make a claim against FedEx for them to give you a refund for the shipemt and for the product, so that you can give me a refund. Please let me know when the refund is issued.

6 december 2022
Logotyp för Anfield Apparel

Svar från Anfield Apparel

Hi Jorge, I've just checked with FedEx and they've said "The scans on the package reflect that the recipient managed to refuse the package on 12/07/2022 at 02:28 p.m." I'd suggest following up with FedEx directly from here to see if they can redeliver it. Thanks, Aidan, Anfield Apparel

Betygsatt 1 av 5 stjärnor

The Christmas jumper is still not here

The Christmas jumper is still not here. I wanted to wear it last weekend. This is a time sensitive purchase. And it’s now late. Maybe too late for what I bought it for!
13th December Update…
Still no jumper and no reply to my request for a refund.

7 december 2022
Logotyp för Anfield Apparel

Svar från Anfield Apparel

Hi Chris, sorry to hear it's not gotten to you yet. I've just checked with our couriers as it was with them over a week ago so I'm not sure what they've done with it. It will hopefully get to you in the next day or so but I appreciate it's already late for you. To make sure it gets to you I've just sent another one over incase the couriers have lost it. We've had to swap couriers briefly due to the Royal Mail strikes and as I'm sure you can appreciate it's been hard work! Please accept our apologies and feel free to reach out by email if there's anything else we can help you with. YNWA.

Betygsatt 5 av 5 stjärnor

Good customer service

Although there was a delay with the courier service, Aidan from AA was excellent in dealing with the issue. Very good customer service. Will use again.

5 december 2022
Logotyp för Anfield Apparel

Svar från Anfield Apparel

Hi Angela, as we discussed over email the courier was supposed to have it with you Friday but looks like they were delayed.

We're having to use different couriers to get things out on time due to the strikes with Royal Mail which I'm sure you can appreciate has been super difficult!

We've send a replacement out to you free of charge, hopefully you'll get one or both of these deliveries very soon.

Thanks for your patience with all this and thanks for shopping with us.

YNWA,
Aidan
Anfield Apparel

Betygsatt 3 av 5 stjärnor

You need to wash garment separately

The dye runs It’s dyed several other articles of clothing

4 december 2022
Logotyp för Anfield Apparel

Svar från Anfield Apparel

Hi Heather, yes we do recommend washing with only similar colours as per the instructions on each product on our website. Thanks for shopping with us, do let us know if there's anything more we can help with :)

Betygsatt 2 av 5 stjärnor

The quality of the tshirts are poor

The quality of the tshirts are poor. AA are using tshirts I expext to see blag concert tshirts printed on.

2 november 2022
Logotyp för Anfield Apparel

Svar från Anfield Apparel

Hi Peter, thanks for taking the time to leave a review. Sorry you were disappointed with the quality of the T-Shirts. Please feel free to reach out via email so we can investigate this further for you. YNWA

Betygsatt 2 av 5 stjärnor

I contacted them 4 days ago as one of…

I contacted them 4 days ago as one of the tops I ordered is too big and got no response!! Still waiting

12 september 2022
Logotyp för Anfield Apparel

Svar från Anfield Apparel

Hi Joyce, thanks again for taking the time to leave us a review. We hope you were happy with the resolution when we followed up by email last week :) If there’s anything at all we can do, please don’t hesitate to let us know. YNWA. Aidan, Anfield Apparel

Betygsatt 3 av 5 stjärnor

Speedy delivery and nice design let…

Speedy delivery and nice design let down by quality of hoodie (not awful but feel should be better for a £40)

13 september 2022
Logotyp för Anfield Apparel

Svar från Anfield Apparel

Thanks for taking the time to leave us a review, glad we got it to you quickly and you liked the design! Feel free to follow up with us via email about the quality as something may have gone awry with your order - we use premium quality hoodies so they should be top quality. Thanks again. YNWA

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