I ordered some products over a month ago and still have not received the items. There is also no scheduled shipping date or tracking number. I reached out via email, Facebook messenger, Instagram mes... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I have been experiencing post partum hair loss and breakage and was desperate to find something to make my dry straw like 3b/c curls hydrated. I came across amyla on Facebook and thought I’d give you... Se mer
Recently I noticed a slight increase in hair shedding, so I decided to start a care routine with Amyla Cosmetics for Hair. I really like their approach and the formulation of the products, so I’m usin... Se mer
Excellent customer service, product bottles are beautiful. Can't wait to see how the serum makes my hair grow. Amyla Cosmetics is new but expanding and growing faster every day. Get your now before th... Se mer
Företagsinformation
Skrivet av företaget
Taking care of textured hair isn’t simple. Whether your hair is curly, coily, kinky or somewhere in between, you know how challenging it can be to keep it healthy, strong and growing. That’s why we spent months researching, formulating and testing hundreds of ingredients to create hair care products that truly work for textured hair — from loose curls to tight coils. Too many women have tried brands that make big promises with little to no results. At Amyla Cosmetics, we chose a different path. Our products have been tested by hundreds of women with different curl patterns and hair textures, and the results speak for themselves. We believe in our formulas so much that we offer a money-back guarantee — because your hair deserves real care, not empty promises.
Kontaktuppgifter
67 Wall St., 10005, New-York, USA
- info@amylacosmetics.com
- amylacosmetics.com
4,0
Bra
933 omdömen
Har besvarat 56 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Amyla shows no loyalty to their…
Amyla shows no loyalty to their customers. This is the second time I’ve placed an order with them and didn’t receive an email, text, phone call or anything as to the reason for not receiving my order.
9 maj 2025
Omdöme utan inbjudan
Svar från Amyla Cosmetics
Thank you for reaching out. Our system normally sends order confirmations and shipping updates automatically by email — but sometimes they can land in spam or promotions folders.
Please reach out to our support team so we can quickly look into your order and make things right. We’re here to help.
Highly Satisfied!
I have not, personally, had to speak with anyone... however, consider this a good thing, because I've not had ANY issues with my Orders or the products. I love everything I've purchased, to date, & just keep trying new items as they come up. The hair growth products, really, do work! It takes patience, but over time I've noticed areas filling back in, especially around my edges. The Shampoos & Conditioners leave my hair feeling silky smooth, refreshing, & clean. I love the AMYLA products and will continue using them!
Thank you for "taking the time" to produce great products!
Karen J.
13 mars 2025
Omdöme utan inbjudan
Svar från Amyla Cosmetics
Thank you so much for your review :) Your support is very important to us ! If you have any questions or concerns, please don't hesitate to contact us
Amazing results
These products are wonderful. No more brittle and thin hair. I like how my hair is now soft and very manageable. Very good products.
2 juni 2025
Omdöme utan inbjudan
Svar från Amyla Cosmetics
Thank you so much for your review :) Your support is very important to us ! If you have any questions or concerns, please don't hesitate to contact us
This company is very fraudulent
This company is very fraudulent, I have written previously on my email that please cancel the month subscription but you didn't do that, instead you deducted money from account, how so??? I always feel scammed when you deduct money from my account
24 maj 2025
Omdöme utan inbjudan
Svar från Amyla Cosmetics
Thank you for reaching out. Please note that subscriptions can be cancelled at any time, as long as it's done at least 3 days before the next scheduled billing date.
Please reach out to us so we can check your case and assist you properly. We’re here to help and resolve this quickly.
I not satisfied with service
I have tried on several occasions to cancel my subscription and you continue to send orders that I don’t approve of. Please cancel my subscription. I have emailed several times and was told that the subscription was canceled, but I continue to get orders and continue to be charged I’m not happy with this service. dissatisfied.
21 maj 2025
Omdöme utan inbjudan
Svar från Amyla Cosmetics
Hello, we're sorry to hear that you're experiencing problems with your subscription. If you think you have already contacted us, please check your spam folder, we respond to all customer inquiries within 24 hours on working days to ensure prompt assistance.
With regard to your subscription, please note that cancellations must be made at least three days before the next order is processed, but you can unsubscribe at any time. Once an order has been scheduled and payment has been made, we cannot cancel it.
However, you may return the product once received, in accordance with our returns policy. You must use the returns process provided by our teams. If we do not receive your order at the right place, we will not be able to refund you.
Our customer support team is always on hand to help and answer any questions you may have.
Svar från Amyla Cosmetics
Thank you so much for your review :) Your support is very important to us ! If you have any questions or concerns, please don't hesitate to contact us
Lately my experience with Amyla Has Not Been The Greatest
Lately my experience with Amyla's product has been horrible. I've ordered multiple conditioners from them and they sent me ALL shampoos with a conditioner LABEL on them. It is very frustrating ordering conditioners to try to match up with all the shampoos you've been sent and you keep receiving shampoos over and over again that say Conditioner on them. And customer service is not all that great because it's only one person you keep dealing with over and over again and there's no number you can call. So, that's another frustrating thing. So, this is my Third and last time trying time ordering Black Castor conditioners to go with my MANY Black Castor Oil shampoos. I'm praying to God, that problem is now fixed. Cause I'm done with them for awhile now. I got plenty of products to last me a lifetime. I just want products that go with each other like they're intended to be. But I'm the one who keeps getting screwed and money being thrown away repeatedly because of their mistakes.
Edit 5/16/25: I received my package yesterday and once again, I've been sent 2 more shampoos with the labels that say CONDITIONER on them. At this point, the business sucks, careless in their products, greedy for money but won't get a dime of my money ever again. Try your luck with them but don't buy the Black Castor Oil line. You're gonna keep getting screwed like I have.
9 maj 2025
Omdöme utan inbjudan
Svar från Amyla Cosmetics
Hello Lateya, we have taken note of your comments and we truly regret that your recent orders did not meet your expectations.
The issue you encountered stems from an older batch of our packaging, where a labeling error affected certain products in our Black Castor Oil line. Although the formula inside was correct, the labels caused confusion, and we completely understand how upsetting and inconvenient that must have been — especially when it happened multiple times.
Please note that this problem has since been resolved with updated packaging and reinforced quality control measures. We’re confident that it will not happen again in future orders.
We previously issued you a gift card refund for the affected items. We hope this helped offset the inconvenience, and we truly appreciate your patience.
Should you ever choose to give us another chance, we’ll be here — with better packaging and even more reliable service.
Our customer support team is always on hand to help and answer any questions you may have.
Attractive brand
Interesting discounts, free shipping and good communication. The products are rated really well on INCI Beauty so I had to try them!
12 maj 2025
Omdöme utan inbjudan
Svar från Amyla Cosmetics
Thank you so much for your review :) Your support is very important to us ! If you have any questions or concerns, please don't hesitate to contact us
The Amyla products have been a game…
The Amyla products have been a game changer for my natural hair! My hair has been struggling with breakage for a very long time but ever since I started using them my hair has stopped breaking and is looking healthier and softer than ever. I would 100% recommend their products
6 mars 2025
Omdöme utan inbjudan
Svar från Amyla Cosmetics
Thank you so much for your review :) Your support is very important to us ! If you have any questions or concerns, please don't hesitate to contact us
Svar från Amyla Cosmetics
Thank you so much for your review :) Your support is very important to us ! If you have any questions or concerns, please don't hesitate to contact us
Great products
Amazing products sold by Amyla cosmetics, they cater to all hair types
2 maj 2025
Omdöme utan inbjudan
Svar från Amyla Cosmetics
Thank you so much for your review :) Your support is very important to us ! If you have any questions or concerns, please don't hesitate to contact us
I’ve been using Amyla Cosmetics’ hair…
I’ve been using Amyla Cosmetics’ hair products for a few weeks now, and I am genuinely impressed! My hair feels healthier, softer, and I’ve noticed significant growth and less breakage. The natural ingredients make me feel confident that I’m treating my hair with care, without any harsh chemicals. The products have a lovely scent and a lightweight feel that doesn’t weigh my hair down. I highly recommend Amyla Cosmetics to anyone looking for effective, natural hair care solutions!
1 maj 2025
Omdöme utan inbjudan
Svar från Amyla Cosmetics
Thank you so much for your review :) Your support is very important to us ! If you have any questions or concerns, please don't hesitate to contact us
Great products
7 mars 2025
Omdöme utan inbjudan
Svar från Amyla Cosmetics
Thank you so much for your review :) Your support is very important to us ! If you have any questions or concerns, please don't hesitate to contact us
My Amyla hair products experience
As someone who recently grew their natural hair, finding hair products was a bit challenging. I then came across the Amyla products their coconut conditioner smoothed my hair and the growth is amazing. The cheese oil helped my hair look shiny and healthy.
24 april 2025
Omdöme utan inbjudan
Svar från Amyla Cosmetics
Thank you so much for your review :) Your support is very important to us ! If you have any questions or concerns, please don't hesitate to contact us
Amyla is the moment
Who knew luxury came in such a cute package?! Okay, hear me out… Amyla Cosmetics? She’s absolutely THAT girl👸🏽.
First of all, the packaging? Stunning. Mmmwhaa!! Chef’s kiss👌🏼😘. My inner graphic designer is kicking and screaming - clean, thoughtful, luxe ✨. It’s giving “I have my life together,” even when I’m deep-conditioning in my lumpy, stretched-neck NASA T-shirt.
Now, the star of the show? The hair growth oil. MAM!!!! Silky, smooth, and smells like a spa vacation in a bottle. I love it. But here’s the real flex — she’s not just a pretty girl, she actually works. Say “natural hairline recovery” one time and I’m your biggest fan. This little gem is officially in my top shelf lineup. winter is coming and it’s time for hot oil treatments, coz can never catch me slipping.😎
If you’re on a journey to restore, regrow, or just romance your edges back into existence. Amyla is your girl.
1 april 2025
Omdöme utan inbjudan
Svar från Amyla Cosmetics
Thank you so much for your review :) Your support is very important to us ! If you have any questions or concerns, please don't hesitate to contact us
I enjoy using the products and have had great hair growth experience.
I enjoy using the products and have had great results and wanted to add another product to my subscription without starting a new one. I became so frustrated that I sent an email to cancel everything. Shauna, customer support, took the time to explain my options. Needless to say, I am continuing to be a satisfied customer. PS Just starting using Peach Detangling Spray. Love It!
20 april 2025
Omdöme utan inbjudan
Svar från Amyla Cosmetics
Thank you so much for your review :) Your support is very important to us ! If you have any questions or concerns, please don't hesitate to contact us
Great products
18 april 2025
Omdöme utan inbjudan
Svar från Amyla Cosmetics
Thank you so much for your review :) Your support is very important to us ! If you have any questions or concerns, please don't hesitate to contact us
I highly recommend Amyla Cosmetics…
I highly recommend Amyla Cosmetics products line to anyone looking for a truly effective hair care solution!"
16 februari 2025
Omdöme utan inbjudan
Svar från Amyla Cosmetics
Thank you so much for your review :) Your support is very important to us ! If you have any questions or concerns, please don't hesitate to contact us
Love everything about this product🫶🏽
20 april 2025
Omdöme utan inbjudan
Svar från Amyla Cosmetics
Thank you so much for your review :) Your support is very important to us ! If you have any questions or concerns, please don't hesitate to contact us
Orders X 2 not delivered
Placed orders
Buy 1 get 1 free
BOGO WHATSAP code
10 April 2025
TANKYOU50
Since 9 April + 10 April 2025
NO TRACKING EMAIL RECIEVED
DELIVERY OF BOTH ORDERS RECIEVED
VERY, VERY,VERY, VERY
DISAPPOINTED
9 april 2025
Omdöme utan inbjudan
Svar från Amyla Cosmetics
Hello Sophia,
To help us help you quickly, please contact our customer service via our contact page, giving us your order numbers.
This will enable us to check the condition of your packages and provide you with an accurate response.
We remain at your disposal to resolve this issue as quickly as possible.
Best regards
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