ACL did a superb job during our cruise. What sets ACL apart is their ships are American built, staffed and sail American waters. Our party experienced a medical emergency and one of our companions... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
All the employees are very helpful & friendly. The entertainment & the lectures on the history we are traveling through is excellent. I enjoyed the tours but I took two tours in Beaufort that were ver... Se mer
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We did the Lower Mississippi River Cruise in April, 2026 on the Splendor and had a wonderful time! We would highly recommend American Cruise Lines and have chosen to do another cruise with them in th... Se mer
The atmosphere on the Heritage is homey and welcoming with a most pleasant, fun loving staff. The food was delicious and after a reminder that we really like our food hot if it is supposed, not lukewa... Se mer
Företagsinformation
Om American Cruise Lines
Skrivet av företaget
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About Us
American Cruise Lines offers river cruising and small ship coastal cruising in the U.S.A. Year after year, American continues to launch the newest U.S. built ships and uniquely curated itineraries for exploring and Cruising Close To Home®.
On all cruises, guests discover the history, and spirit of the United States aboard the most sophisticated small ship fleet in the industry. Onboard, guests enjoy a complete all-inclusive experience including daily entertainment, spacious amenities, exquisite cuisine and cocktails, and gracious hospitality. Most staterooms come with private balconies offering panoramic river views from every angle. Onshore, American Cruise Lines partners with local communities for captivating excursions which reflect the unique, fascinating cultures of the every port we visit.
Choose from cruises that explore the Mississippi River, Columbia & Snake Rivers, Alaska, New England, the Puget Sound, and the Southeast region of the country. Each destination has a story to tell, with adventure waiting at every stop.
American operates 15 ships, all accommodating just 100-190 passengers, which cruise more than 35 domestic itineraries in 34 states. American now offers domestic Flat Rate airfare for all its U.S. cruises.
Skrivet av företaget
Kontaktuppgifter
741 Boston Post Rd Ste 250, 06437, Guilford, USA
- 888-458-6014
- inquiry@americancruiselines.com
- americancruiselines.com
4,8
Utmärkt
9 tn omdömen
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The staff aboard the boat were…
The staff aboard the boat were amazingly cheerful, helpful and genuinely personable. We were treated very well and respectful.
As a veteran, the Veterans Recognition program was outstanding and truly heartfelt. Thank you.
20 april 2026
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Small ship only 90 people Board
Small ship only 90 people Board. Staff and crew and food were excellent. Only disappointment was having a 5yr. child running all around the ship, she was barely watched. Her parents or grandparents were always asking where she was. I thought you had to be 18 to cruise with ACL????
13 april 2026
Svar från American Cruise Lines
Thank you for your feedback. We’re glad you enjoyed the ship, dining, and our crew.
Regarding age requirements, American Cruise Lines generally offers a relaxed, adult-focused experience, but children are permitted on board and there is no strict 18-and-over policy. That said, we expect all guests to be supervised and to be considerate of others so everyone can enjoy a comfortable journey.
We appreciate you sharing your concern and will pass it along to our team.
Sincerely,
American Cruise Lines
Svar från American Cruise Lines
Thank you for your feedback. We’re glad you enjoyed the staff and dining experience. We hope to welcome you back on board again soon.
Sincerely,
American Cruise Lines
American Cruise Lines stands out
Comfortable accommodations and attentive service combined to make for a truly enjoyable cruise. Enthusiasm and energy of all staff were contagious. Delighted to discover a truly "American" cruise option.
8 april 2026
Svar från American Cruise Lines
We’re so pleased you enjoyed the comfortable accommodations and attentive service, and that the enthusiasm of our crew made your cruise even more memorable.
Sincerely,
American Cruise Lines
Everything was above expectations
Everything was above expectations. We very much enjoyed our trip.
I would suggest that all texts you received be answered.
19 april 2026
Svar från American Cruise Lines
Thank you for your feedback. We’re so glad your trip exceeded expectations and that you enjoyed your experience with us.
We also appreciate your suggestion regarding text messages and will share it with our team as we continue improving communication and responsiveness. We hope to welcome you back on board again soon.
Sincerely,
American Cruise Lines
High Praise
I was impressed by the quality of staff, their attention to detail, and their cooperative nature with one another. The ship was in excellent shape and provided a pleasant experience. The food selection was comprehensive and met a wide range of tastes. The shore excursions were of high quality and provided a good learning experience. The guest lecturer was magnificent and delivered a great learning experience.
18 april 2026
Svar från American Cruise Lines
Thank you for your thoughtful review. We’re delighted you enjoyed the dedication of our team, the condition of the ship, and the variety of dining options. It’s also wonderful to hear the excursions and guest lectures added to such an enriching experience.
We hope to welcome you back on board again soon.
Sincerely,
American Cruise Lines
American Cruise Lines
The crew, the ship, the excursions, the food, the drinks - you cannot go wrong! The Columbia River Gorge is beautiful!
8 april 2026
Svar från American Cruise Lines
We’re so glad you enjoyed the crew, ship, excursions, and dining, and that the beauty of the Columbia River Gorge made your experience even more memorable!
Sincerely,
American Cruise Lines
ACL gave us their hearts
ACL gave us their hearts. The whole experience was a memorable one.
The crew was breathtaking with love, caring and humor. They went above the bar to please and take care of us… Thank You!
Looking forward to our next ACL cruise in August!
19 april 2026
Svar från American Cruise Lines
Thank you for your heartfelt review. We’re so glad your experience was so memorable and that our crew made you feel so well cared for. We truly appreciate your kind words and look forward to welcoming you back on board in August!
Sincerely,
American Cruise Lines
We had a great time
We had a great time! Everyone on board treated us like royalty! All the entertainment & executions were wonderful and lots of fun!
19 april 2026
Svar från American Cruise Lines
We’re so glad you had a great time and felt so well cared for by our crew. It’s wonderful to hear you enjoyed the entertainment and excursions. We hope to welcome you back on board again soon!
Sincerely,
American Cruise Lines
The food,snacks
The food,snacks, beverages, staterooms,everything was extremely good and all covered with one price. Very nice.
3 april 2026
Svar från American Cruise Lines
We’re so glad you enjoyed the dining, beverages, and comfortable staterooms, and that our all-inclusive experience made your trip even more enjoyable.
Sincerely,
American Cruise Lines
The cruise on the whole was great
The cruise on the whole was great. One evening show was poor, a husband and wife duo. The excursions we chose were fine. We especially enjoyed the plantation tours and the horse and buggy exploration in Natchez with guide, Lane and horse, Clyde. Polly, the onboard River Historian was fabulous. Meals were tasty with a good selection. Sometimes plated food was not hot and my husband complained that the chicken in one salad choice was not tender. The food served in the lounge was often cold, especially the breakfast sandwiches. Overall, a great time, due mainly to YOUR TREMENDOUS STAFF!!!!
19 april 2026
The ship and rooms were great
The ship and rooms were great. The food was….a grade of B. The wait staff in the restaurant was good ,although very young they tried hard. However the waits for some meals was very long. One tour in Vicksburg was a waste of time showing us only where the guide attended school! Faith was excellent as a waitress, Julio was attentive and good at his job, The hotel manager was excellent. Our room was kept nicely. Topher always seemed to do a good job. The itinerary was excellent.
17 april 2026
All the employees are very helpful &…
All the employees are very helpful & friendly. The entertainment & the lectures on the history we are traveling through is excellent. I enjoyed the tours but I took two tours in Beaufort that were very similar, the horse drawn carriage ride & the Pat Conroy’s golf cart exploration. The carriage ride would have been enough.
19 april 2026
Svar från American Cruise Lines
Thank you for sharing your experience. We appreciate your feedback on the excursions in Beaufort and will share it with our team as we continue to refine our offerings.
Sincerely,
American Cruise Lines
Svar från American Cruise Lines
Thank you for your kind words. We’re so glad you enjoyed the crew, dining, and the ship. We hope to welcome you back on board again soon.
Sincerely,
American Cruise Lines
Try it, you'll like it
Very organized when it comes to getting travelers to & from the ship. Crew is MAGNIFICENT, Dinner options were not to our liking. We prefer simple comfort type food. Cabin was lovely & roomier than expected. Land excursions could be more exciting/fun.
6 april 2026
As always on ACL
As always on ACL, the staff and crew made the trip! We were treated so nicely the whole time. The stops were interesting and the ship , American Glory, was well maintained and well handled. We’ve already signed up for our 5th ACL cruise next year.
18 april 2026
Svar från American Cruise Lines
We’re so glad our crew made your trip so special and that you enjoyed your time aboard the American Glory! It means a lot that you’ve chosen to sail with us again, and we look forward to welcoming you on your 5th cruise next year.
Sincerely,
American Cruise Lines
Enjoyable trip
The atmosphere is very friendly to develop relationships. Many activities to chose from. Good food . Staff is very attentive and fun. Trip locations are beautiful and unique. Well organized.
19 april 2026
Svar från American Cruise Lines
Thank you for your kind review. We’re so glad you enjoyed the welcoming atmosphere, engaging activities, attentive crew, and well-organized itinerary.
Sincerely,
American Cruise Lines
Attention to detail
Attention to detail. Only criticism would be guide that we had at LSU. She went way to fast for the older group that she was leading.
12 april 2026
Svar från American Cruise Lines
We’re glad you appreciated the attention to detail throughout your trip. We also appreciate you noting your experience with the LSU guide and will share this with our team to help improve pacing for all guests.
Sincerely,
American Cruise Lines
Small in size , not multi generational and no polls or casinos. Just good quality cruising
Staff, quality and efficiency
19 april 2026
Svar från American Cruise Lines
We’re glad you were pleased with the staff, quality, and efficiency throughout your experience. We hope to welcome you back on board again soon.
Sincerely,
American Cruise Lines
Peaceful, low key, perfect “experience” cruise
Every aspect was wonderful but if I had to choose one, it would be the customer service. Each level of staff were always so available and so friendly. And I know from top Management to the bottom had to be constantly exhausted. Passengers truly respect, honor and thank them.
1 april 2026
Svar från American Cruise Lines
Thank you for your thoughtful review. We’re so glad to hear every part of your experience was enjoyable, especially the outstanding customer service from our team at all levels. We truly appreciate your kind recognition of their hard work and dedication.
Sincerely,
American Cruise Lines
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