Very poor, they basically take your money and don’t send out the goods! Reported them to Action Fraud, Suffolk Police, Facebook, The Shop App and every other place that these charlatans advertise o... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Placed an order in Sept on 48hr delivery, chased multiple times since with automated reply only saying 'please be patient', which feels dismissive and rude given it was meant to be delivered in 2 day... Se mer
UPDATED: Received a full refund when I raised a dispute with my bank and trading standards are taking my case forward. Would give 0 stars if I could! Like everyone else, I made an order with them t... Se mer
Still haven’t received my orders first one was ordered on Sunday 24th August. Have emailed multiple times with no answer. Tried telephone number on website but phone number no longer exists. I have 3... Se mer
Företagsinformation
Skrivet av företaget
Welcome to American Candy Stores, one of the largest online retailers of American sweets, drinks, chocolates, sodas and groceries. All our stock is held in UK and we ship across UK. Receive your order within 1-2 working days.
Kontaktuppgifter
1,3
Mycket dålig
419 omdömen
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SCAM! DO NOT USE
Sent me the wrong order, have tried to contact twice and they have ignored me.
They have basically taken my money, absolute scam. Have had to go through bank for a refund. Avoid at all costs!
10 mars 2025
Omdöme utan inbjudan
Didn't receive part of my order
Didn't receive part of my order, another item arrived damaged. No response to my emails. Really unimpressed.
17 mars 2025
Omdöme utan inbjudan
Finally found Campinos
Was after some Campinos for years but couldn't find them, didn't realise they had changed branding so decided to purchase them from this store and they were exactly as I remembered, very happy with the purchase, no issues with product or delivery, very happy with service and will order again.
27 februari 2025
I always buy multiple items when I shop…
I always buy multiple items when I shop with you to help offset the cost of the shipping charges. My last order was sent out without first warning me that part of the order was out of stock. I should have been given an opportunity to add other items or cancel my order. I instead was cheated and as a result should be refunded that shipping cost. Very disapointed
26 februari 2025
You emailed me that my twinkies had…
You emailed me that my twinkies had been delivered they may have but not to me what no on Derwent AVE did you deliver them to I've paid for them but not received them WHERE ARE THEY!!!
8 januari 2025
Omdöme utan inbjudan
AVOID
None of the items in my box resembled the illustration. You expect a couple of items but this was unrecognisable and not of comparable quality. They were unhelpful when I asked for a return and haven't even responded to my second email.
This is not a quality item and I don't know how they get away with advertising one thing and supplying something very different. AVOID!
7 december 2024
Omdöme utan inbjudan
Yum!
Great range, good prices and fast delivery.
All important when you get that candy craving!
26 december 2024
Would give zero stars if I could!
Would give zero stars if I could. Bought the £15 American surprise box… omw!!! What a waste of money. Nothing decent in the box. An item broken - asked for a replacement and something decent to be sent but no response to my email. Send another email… still no reply. Would not recommend AT ALL!
19 december 2024
Omdöme utan inbjudan
Short changed my order
Short changed my order and then ignored all correspondence. Luckily Paypal refunded as this dodgy company wouldn't respond to either my or paypal emails. Definitely one to avoid, especially with the option of other more reliable retailers out there.
18 november 2024
Omdöme utan inbjudan
RIP OFF
I am absolutely disgusted with my recent purchase from the American Candy Store. I bought the mystery Reese's box for £20, and it was an absolute rip-off. The box was filled more with packaging materials than actual products, and to my shock, I received only FIVE items for £20. No exaggeration, just five items! It's honestly laughable how bad this is.
For £20, I expected way more than this. The value is non-existent, and I feel completely cheated. Save your money, because you will be extremely disappointed if you decide to make a purchase. Do not waste your hard-earned money on this store!
11 december 2024
Omdöme utan inbjudan
Missed items from my order and won't…
Missed items from my order and won't answer the phone or respond to emails or Facebook messages be careful I spent 70 odd pound and they missed 12 pound of things!
5 oktober 2024
Omdöme utan inbjudan
A great first experience.
Absolutely fantastic. Nicely packed, great price's, and all fresh.
6 november 2024
Omdöme utan inbjudan
Avoid - waste of money for me
Ordered some treats - sent wrong items. Emailed pictures of what I received, along with pictures from order & called to advise not correct. No reply just partial refund. Handed details to credit card to investigate under section 75 of the consumer credit act as this is now classed as fraud. Daughter has loads of stuff from their site on her Christmas list so showed her what they sent so she can amend that!!
Ordered a lot of stuff from American stores online but never had such rubbish service like this.
UPDATE FROM SELLER - they’ve refunded me for items I didn’t receive but not the shipping for the items I didn’t want!!! £3.99 price to pay to never purchase from them again.
26 oktober 2024
fast and reliable
25 oktober 2024
Nice selection of USA goodies and on sale!
Having lived in the USA for over 20 years I have developed a taste for some of their condiments, many of which just aren't available here in the UK. Thanks to American Candy Stores I was able to find just what I was after and at a discounted price! Arrived quickly and in excellent condition. I will be back, thank you!
25 september 2024
sent wrong items
sent wrong items, they are not responding to emails, definitely not recommending
27 september 2024
AVOID AT ALL COSTS!!!
Bought an item from them and just never received it, have emailed 8 times and no one will reply to me, scam of a company AVOID AT ALL COSTS
9 september 2024
Omdöme utan inbjudan
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