As a 51 year old I have enjoyed your motichoor ladoo since a young child, making trips to your London Euston store to buy these amongst other sweets before your branch expansion. This has always... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
we visited the hounslow branch on 17th sept 2026 and what a pleasant customer service.we were served by a very respectful and polite Mr Mario Fernandes.he waa so polite n served us promoting new produ... Se mer
When we went to collect our order, the shop manager told us that they have not received any such order. However they immediately obliged our request and accommodated our request for 25 Punjabi Samosas... Se mer
Thank you so very much Ambala. I needed 2kg of pakora to use on our BBC TV show to assist @nikitakanda rehearse her pakora challenge. I knew that we would find delicious pakora, light, hot and wonde... Se mer
Företagsinformation
Skrivet av företaget
Ambala | Sweets at Ambala | Tradition Since 1965 Whether you're marking a special occasion, sending a heartfelt gift, or simply treating yourself to something special, Ambala sweets bring joy to every moment.
Kontaktuppgifter
Storbritannien
- ambala.co.uk
3,9
Bra
586 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 48 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Gone down hill since sale of Ambala…
We have always ordered our Indian sweets from Ambala. The sweets were lovely and always extremely well packed to avoid damage and the delicate sweets becoming squashed during transit. However, since the sale of Ambala (I think to Cakebox), ordering has been poor. I made a large order of sweets previously and was charged but received no order confirmation or sweets and had to claim my money back. Today a relative received sweets as a gift and the packaging is poor and the sweets arrived squashed together. Also the outer box has directions on it, but these always seem to be ignored by DPD whose staff appear not be able to read and follow instructions!
3 juli 2026
Omdöme utan inbjudan
Svar från Ambala
Thank you for your feedback Rita.
We are very sorry to hear about your experience. Your comments are taken seriously and have been shared with our team for review and improvement.
Please be assured that the team will be looking into this further.
Thank you for taking the time to bring this to our attention.
Kind regards,
Ambala Customer Support Team
New baby celebration box
The new baby box is a beautiful way to send out mathai to loved ones. It makes it that much more special. Thank you.
24 juni 2026
First time ordered
First time ordered, had a bit hiccup about confirmation but later on everything went very smoothly.( Ambala sweets are the only one for me if I’m having a craving of Asian sweet) thank you😊
1 juli 2026
Arrived as promised well packed and…
Arrived as promised well packed and delicious! Thank you
29 juni 2026
2nd time ive purchased again good price…
2nd time ive purchased again good price quick delivery
22 juni 2026
FRESH SWEETS I AM REALY ENJOYING IT
22 juni 2026
Well u delivered on time and got one…
Well u delivered on time and got one delivery I got a email confirmation for the second one there was no email both delivered on same day to different addresses
So I ended up emailing you to see if u have delivered but no reply!
29 juni 2026
mouldy ladoos
18 juni 2026
Svar från Ambala
Dear Amardeep,
Thank you for bringing this to our attention.
Please send clear images of the ladoos, along with your order number, to hello@cakebox.com. Once we receive the details, we will escalate the matter for investigation.
Kind regards,
Ambala Customer Support.
The order was easy to make and came in…
The order was easy to make and came in the exact date we requested. The sweets were very tasty.
18 juni 2026
Good quality tasting Ambala brand…
Good quality tasting Ambala brand mithai. Delivery in superior packaging and left in chosen safe place as per chosen Instructions.
18 juni 2026
The most incredibly substandard Service…
The most incredibly substandard Service that you can imagine. So yesterday I spent no less than seven hours speaking to different people at the Head office, trying to explain that the 100 boxes of sweets that I had delivered for a wedding were the wrong delivery. This was stressful as the wedding is this Saturday. However, having spoken to Seven different people at Head office for. Ambala and having not received a single call back from a manager, I realised that this Business is actually a shame. Do you know they have no official complaints facility? Do you know they actually do not have an openly publicised email address to which you can write and complain? Needless to say nobody called me back. I wasted the whole afternoon. The website is misleading, and when you place an order for something, regrettably, the delivered item is not as per the description. Naturally, I shall be reporting this company to trading standards as in fact under the consumers rights act, a company should only advertise a product for sale that is then purchased, that must then fit the description of the product advertised. In this case, unfortunately.Ambala is reckless, misleading, and in denial. I would not utilise this Service ever again.
24 juni 2026
Svar från Ambala
Hi John,
We are very sorry to hear about your experience and the inconvenience caused, especially with such an important event approaching.
We appreciate you sharing your feedback with us. We will escalate this to the relevant team/store for review and improvement.
We apologise for the frustration caused and thank you for taking the time to bring this matter to our attention.
Kind regards,
Customer Support Team
Quick delivery and when they stated day…
Quick delivery and when they stated day and time .
24 juni 2026
Amazing sweets!
Amazing sweets!
Taste just like they did when I used to buy them from Ambala in the 80’s & therefore took me straight back to childhood.
Thank you for bring consistently tasty!
16 juni 2026
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