As a 51 year old I have enjoyed your motichoor ladoo since a young child, making trips to your London Euston store to buy these amongst other sweets before your branch expansion. This has always... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
we visited the hounslow branch on 17th sept 2026 and what a pleasant customer service.we were served by a very respectful and polite Mr Mario Fernandes.he waa so polite n served us promoting new produ... Se mer
When we went to collect our order, the shop manager told us that they have not received any such order. However they immediately obliged our request and accommodated our request for 25 Punjabi Samosas... Se mer
Thank you so very much Ambala. I needed 2kg of pakora to use on our BBC TV show to assist @nikitakanda rehearse her pakora challenge. I knew that we would find delicious pakora, light, hot and wonde... Se mer
Företagsinformation
Skrivet av företaget
Ambala | Sweets at Ambala | Tradition Since 1965 Whether you're marking a special occasion, sending a heartfelt gift, or simply treating yourself to something special, Ambala sweets bring joy to every moment.
Kontaktuppgifter
Storbritannien
- ambala.co.uk
3,9
Bra
586 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 48 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Delicious sweets
Delicious sweets, fast delivery and very well packaged - everyone loved them! Definitely will be ordering more and would recommend to all.
27 maj 2026
Svar från Ambala
Thank you for your lovely review. We’re delighted to hear you enjoyed your experience with Ambala. We truly appreciate your support and look forward to serving you again soon.
Sweets arrived hot so was not sure if…
Sweets arrived hot so was not sure if they had spoiled
26 maj 2026
Svar från Ambala
Hi Saman,
We are extremely sorry to hear about your experience.
We understand your concern regarding the sweets arriving warm, and we apologise for any disappointment this may have caused. We appreciate you bringing this to our attention and will share your feedback with the relevant team for review.
Kind regards,
Support Team
Prompt delivery of its delicious sweets
1 juni 2026
Svar från Ambala
Thank you for your lovely review. We’re delighted to hear you enjoyed your experience with Ambala. We truly appreciate your support and look forward to serving you again soon.
Svar från Ambala
Thank you for your lovely review. We’re delighted to hear you enjoyed your experience with Ambala. We truly appreciate your support and look forward to serving you again soon.
Svar från Ambala
Thank you for your lovely review. We’re delighted to hear you enjoyed your experience with Ambala. We truly appreciate your support and look forward to serving you again soon.
The website is easy to understand and…
The website is easy to understand and clear
The regular update of your order arriving at the destination I requested
Professionalism
22 maj 2026
Svar från Ambala
Thank you for your lovely review. We’re delighted to hear you enjoyed your experience with Ambala. We truly appreciate your support and look forward to serving you again soon.
The Ultimate in Mithai!
The Ultimate in Mithai!! Absolutely do the best Barfi!!! Easy to order and efficient delivery!
22 maj 2026
Svar från Ambala
Thank you for your wonderful review. We’re delighted to hear that you enjoyed your experience with Ambala. Your feedback means a lot to us, and we look forward to serving you again soon.
– Ambala Foods
Nothing like original Ambala.!
Done well with advertising very colourful and professional but the actual product was a let down.
bland tasting mithai tasted just like normal local shop cheap mithai...
Ambala once used to be the go to place for your sweets but now id rank it at the bottom. Maybe it was the branch but either way I will not buy from here again.
29 maj 2026
Svar från Ambala
Dear Customer,
Thank you for your feedback.
We’re sorry to hear that the product did not meet your expectations on this occasion. Your comments have been noted and will be shared with the relevant team.
We appreciate you taking the time to share your thoughts with us.
Kind regards,
Customer Support Team
Bought as a gift and it arrived in time…
Bought as a gift and it arrived in time and was enjoyed by my family for Eid.
28 maj 2026
Svar från Ambala
Thank you for your wonderful review. We’re delighted to hear that you enjoyed your experience with Ambala. Your feedback means a lot to us, and we look forward to serving you again soon.
– Ambala Foods
Beautiful looking sweets in lovely tin.
I gave the sweets to my neighbour as a Eid gift so I am unable to comment on their quality, but they looked lovely and were in a lovely tin. My neighbours were very pleased.
21 maj 2026
Svar från Ambala
Thank you for your wonderful review. We’re delighted to hear that you enjoyed your experience with Ambala. Your feedback means a lot to us, and we look forward to serving you again soon.
– Ambala Foods
The big box was delivered damaged and…
The big box was delivered damaged and several boxes inside were also damaged
21 maj 2026
Svar från Ambala
Hi Syed,
Thank you for your message.
We are very sorry to hear that your order arrived damaged.
Could you please share images of the damaged box so we can look into this further for you?
Kind regards,
Abha
Cake Box
Staff were good .But rasgulla and pera…
Staff were good .But rasgulla and pera wasn't soft rather it was hard and feels like it's been quite few days .It was somehow smelly . I love sweets a lot So i was so excited to try but disappointed.
30 maj 2026
Omdöme utan inbjudan
Svar från Ambala
Hi,
Thank you for your feedback.
We are very sorry to hear about the freshness issue with the products you received. We will pass this to the store for further inspection.
Kind regards,
Cake Box
Svar från Ambala
Thank you for your wonderful review. We’re delighted to hear that you enjoyed your experience with Ambala. Your feedback means a lot to us, and we look forward to serving you again soon.
– Ambala Foods
Used collection from store but items…
Used collection from store but items not delivered. Store not very helpful but agreed to put order together. Very rushed with trays cling filmed not laminated to poor quality/ presentation. Will not be using this service again.
27 maj 2026
Svar från Ambala
Hi Rohail,
Thank you for your feedback.
We are sorry to hear about your experience and that the service and presentation did not meet your expectations on this occasion. Your comments have been noted and will be shared with the relevant team for review.
Kind regards,
Cake Box
Delivery on time
26 maj 2026
Svar från Ambala
Thank you for your wonderful review. We’re delighted to hear that you enjoyed your experience with Ambala. Your feedback means a lot to us, and we look forward to serving you again soon.
– Ambala Foods
Fantastic service
Great delivery service. A great gift to give to loved one via delivery.
31 mars 2026
Svar från Ambala
Thank you for your wonderful review. We’re delighted to hear that you enjoyed your experience with Ambala. Your feedback means a lot to us, and we look forward to serving you again soon.
– Ambala Foods
Delivered 24 hours late although I paid…
Delivered 24 hours late although I paid for pre 12 next day.
Called Head Office on 3 separate occasions and never heard back from Ambala as promised.
26 maj 2026
Svar från Ambala
Hi Ash,
We are very sorry to hear about your experience and the delay with your delivery.
We apologise for the inconvenience caused and appreciate you bringing this to our attention. We will take this feedback on board and work to improve our service going forward.
Kind regards,
Cake Box Team
Svar från Ambala
Thank you for your wonderful review. We’re delighted to hear that you enjoyed your experience with Ambala. Your feedback means a lot to us, and we look forward to serving you again soon.
– Ambala Foods
I ordered my Ambala sweets and got them…
I ordered my Ambala sweets and got them delivered on the date I gad requested.
Only issue was that I had to wait until 3:34pm to get my delivery.
26 maj 2026
Svar från Ambala
Thank you for your wonderful review. We’re delighted to hear that you enjoyed your experience with Ambala. Your feedback means a lot to us, and we look forward to serving you again soon.
– Ambala Foods
Great Ambala Experience
Great service, Great product & Great customer service!
Very impressed overall
26 maj 2026
Svar från Ambala
Thank you for your wonderful review. We’re delighted to hear that you enjoyed your experience with Ambala. Your feedback means a lot to us, and we look forward to serving you again soon.
– Ambala Foods
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